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Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 447

Recent customer reviews

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Very Good

7.7

based on
7213 reviews

Value for Money
7.3
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
6.9
All reviews (7213)
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Ronny H. Families with young children Indonesia, March 27, 2014
such a high quality hotel but no free wifi

close to major attractions, casino nearby, lots of food variety
7.7
apart from bad cafeteria food, this hotel is excellent. no wifi is also another downside. their housekeeping didnt clean the room properly
Yusnazery P. Families with young children Malaysia, March 27, 2014
Fun, enjoyable and memorable

Location, staff friendliness and easy access
6.3
I enjoyed my stay. Recommend if the management can setup more halal food stall or restaurant and to provide water tap in the toilet for muslim patron
Choon S. Families with young children Malaysia, March 27, 2014
OK

Location, free transport, tourist resorts in the surrounding
7.3
Need to have free Internet access which is practised everywhere in Singapore but not this hotel. It is really a very big draw back which is complained by everyone.
Ian C. Families with young children United States of America, March 26, 2014
This is a tour group hotel

Proximity to Attractions, Crazy Expensive Internet
5.7
We were disappointed by the Festive Hotel. We thought we were getting a decent sized family suite with the lofted bed and convertible couch. The Family King rooms are actually standard sized hotel rooms with a loft bed and couch squeezed into the space. There wasn't any room to open a second suitcase without putting it in the middle of the floor or on the desk. If the couch is opened to a bed you can't access the closet. The TV was nice and big with about 5 English Channels compared to the 12 or so Chinese channels. Internet runs about 32 dollars a day or 5 an hour. It's 2014, let's move beyond charging for something everyone needs to use. The front desk didn't answer the phone when calling from inside or outside the hotel. There are no restaurants on premises just a run down looking snack bar of sorts. For breakfast you need to walk over to the Hard Rock Hotel or Hotel Michael next door. After staying at the Hard Rock previously I would recommend staying over there. The rooms are bigger, pool area much nicer and food on premises. Overall the Festive Hotel appeared to be the budget of the bunch on Sentosa Island. The clientele appeared to be folks who were sold holiday packages to the casino. Not the standard we've grown accustomed to when visiting Singapore for the cost!!!
Janet N. Families with young children Malaysia, March 26, 2014
Fun & Relaxing

Confortable ,Cleanliness ,Friendly Staff
7.7
Vincent N. Families with young children Malaysia, March 26, 2014
Nice and wonderful resort.

Nice staff, clean and comfortable...
9
Helpful and very polite staff at the front desk, very nice family room for our three children, they liked the sleeping place very much and enjoyed it... Will book this type of room again if we visit Singapore next time...
Ferry K. Couples Indonesia, March 25, 2014
The hotel is great

Location
9.7
Great
Amizan A. Families with young children Malaysia, March 25, 2014
I will return for many more stays here!

1. Quiet & calm 2. Easy access to everywhere within Sentosa Resort World 3. Excellent door service by senior employees
7.7
I feel very welcomed here. Not many options within the hotel for good food, but once you step out there were a lot more to choose from so I am not complaining. Sole purpose was to enjoy the Resort Wolrd facilities within the vicinity.
Ana L. Families with young children Philippines, March 25, 2014
Family friendly

Location, staff, cleanliness
7.7
Very nice. We would have preferred a family room with loft but it was all booked. We were a bit cramped. Food a bit expensive but good there were a lot of food shops around. Would recommend to friends
Mong P. Families with young children Malaysia, March 25, 2014
Nice & Cozy Stay

Friendly staff, clean room and cozy environment
7
Family hotel with friendly staff and clean and comfortable room. Short walking distance to theme parks, casino, restaurants and shopping.

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Customer Reviews - Resorts World Sentosa - Festive Hotel, Singapore

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