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Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 447

Recent customer reviews

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Very good

7.7

based on
7805 reviews

5938 reviews in English

Value for Money
7.3
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
6.9
All reviews (7805)
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Veronica C. Families with young children Australia, June 21, 2014
Great family holiday

Access to all of the Resorts World Hotels' facilities, close to all of Sentosa's Attractions, lots of choices for food close by
8.7
Great spot for a family holiday. We took our kids aged 6 and 7 and there was so much to do and see that we struggled to fit everything into the week we were there! Plenty of choices for them food-wise as well. Would definitely take the kids back there again :0)
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Gina T. Families with young children Singapore, June 20, 2014
Pleasant but need to improve on room cleanliness.

Baby pool Water play Loft bed a catch for kids Front desk staff with excellent service
5.7
Overall is a pleasant stay for kids only cos Loft bed, water play & baby pool was a bonus. But sofa bed area gives out urine smell. I've heard from my friend abt the urine smell but thought should be cleared. Shower hose spoiled & tapped, water power weaker than my house normal shower house. Terrible room request for just 1 towel & 1 pillow. Took more than 12 hrs to arrive, and that's after 3 calls! For adults not a pleasant trip. Won't come back again.
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Mr H. Families with young children Brunei Darussalam, June 20, 2014
My kids were very happy and enjoyed staying here.

1.Near Universal Studio 2. Easy access to different restaurant 3. Nice location for shopping branded goods.
8.3
Awesome, will stay again in the future with my kids.
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Dessa B. Families with older children Philippines, June 20, 2014
Good hotel rate

Got Free tickets to universal studios, sea aquarium & water cove as part of their promo. Hotel rate was fair but you need to book at least a month in advance to get the good ones.
6
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Beng Y. Families with young children Singapore, June 20, 2014
Relax and comfort stays for family with children

Close proximity to major attractions, shoppings and seaside
7.7
The hotel is located in Sentosa Resort world, hence it is accessible to the casino and other adventure centres. Although the hotel does not have a nice café, you are allow to dine in other restaurant in other hotels. The disadvantage of using the hotel is that there is no free WIFI.
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Lee H. Families with young children Singapore, June 20, 2014
Great place for children

Loft bed, swimming pool, close to children's fun
6.7
Kids love the loft bed and pool at Hard Rock. I don't find it value for money as rooms are small for the price paid. Toilets are small and inconvenient for small kids.
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Annie H. Families with young children Singapore, June 19, 2014
Just a place to rest in between activities.

1. Hard Rock Hotel swimming pool 2. Proximity to RWS attractions (Universal Studios, etc) 3. Dining options available outside of hotel within RWS, in Sentosa & Vivo City
5.3
Average hotel. Rooms are rather poorly maintained. Provides only the most basic facilities & amenities as compared to most other hotels. Price of hotel is definitely for the location rather than the room itself. The only cafe within the hotel (Asian Deli) serves a decent selection of food but terribly done.
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Linnet T. Families with young children Singapore, June 19, 2014
Excellent stay

location, price and swimming pool
8.7
Our stay was lovely and the extra attention given made our trip even better.
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Suryati H. Families with young children Brunei Darussalam, June 18, 2014
Very nice deluxe family room

1. Fast food halal restaurant nearby. 2. Unique family room with bunk bed. 2. Near to USS.
7
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Li L. Families with young children Singapore, June 18, 2014
Good

Near to major attraction
6
Good, but front desk office staff can improve on language and service level.
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