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Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 387

Recent customer reviews

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Very Good

7.8

based on
6089 reviews

Value for Money
7.3
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
6.9
All reviews (6089)
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Joey L. Families with young children May 24, 2013
Old and renovation needed

customer service, close to family fun activities, close to casino
4
Poor, room was very old and smells.
Noor R. Families with older children Singapore, May 24, 2013
spacious room close to major attractions

service, cleanliness, comfortable beds
9.3
It was a quick, no fuss check in and check out. A line was forming upon my arrival so the staff immediately started another queue to reduce waiting time. A fruit basket was delivered upon our arrival to the room. Room is spacious, able to accomodate many people, provided they don't mind squeezing. There is a king sized bed, a loft bed which can accomodate 2 small kids and a sofa bed. Ample storage space provided. A wardrobe, a chest of drawers, cabinets near the loft bed. Overall, a pleasant experience.
Nur L. Families with young children Singapore, May 24, 2013
Great time, money well spent holiday!

Child-friendly hotel, good standard(hotel and staff) and great theme park.
9.3
We bought the Festive Hotel 3d2n deluxe family king USS package with Agoda. It was amazing, the hotel and theme park, we had such great fun! Easy check-in and check-out. Less than 15mins. Requested for a room with a tub and the receptionist gladly told us we got the room. Very luxurious room. We also received the welcome kit for kids, kids bathrobe and kids bedroom slippers! Daughter loved the loft bed! Celebrated our daughter's 3rd b'day at the hotel and we received complimentary cake. Went to USS, S.E.A aquarium and the pool at Hard Rock Hotel and it was conveniently located just a doorstep away from our hotel. It was a bit of a hassle to search for halal food though. Thankfully the staff were quite informative and gave us a map and guide us to the halal restaurants located around Sentosa island. There were quite a number of halal restaurants in the USS as well. Overall experience, a bit pricey but money well spent! Will be back for sure. Keep up the good work to the staffs at Festive Hotel!
Martin L. Families with young children Singapore, May 24, 2013
Great location. Right in Sentosa Resort World

Close to all major attractions in Sentosa Resort World
7.7
Felix T. Families with young children Malaysia, May 24, 2013
great stay and i love the location as its was near

rooms, location, attarction
8
fantastic and a great experiance as all the attraction was close and was easy for me to handle the kids
Ching Y. Families with young children Hong Kong, May 24, 2013
kids love it!

close to resorts world sentosa attractions, family room fits up to 3-4 adults and 2 kids,
8
overall a great stay. universal studio, sentosa island, sea aquarium, adventure cove are all within walking distance. if you want to shop or needs more dining options, vivocity is just a monorail away and the hotel provides free pass. family room is not big but has a balcony, a loft bed, a king bed that fits 2 adults 1 kid and a sofa bed that can fit 1 adult 1 kid. room was made up everyday, towels changed. we love that they allow festive hotel guests to use the bigger pool in hard rock hotel. it would have been a big plus if they provide free wifi.
Shally T. Families with young children Singapore, May 23, 2013
far room and late housekeeping

In resort world
4.3
Leong K. Families with young children Hong Kong, May 23, 2013
Good for family with beach nearby

Each rooms have extra sofa bed for kids, enough room size with powerful air-conditioner
7.3
Nice customer services with helpful stuff, excellent swimming pool especially the hard rock one. But a bit not convinence that internet charge is needed.
Esmeraldo R. Families with young children Philippines, May 23, 2013
Great Experience in 3 Days with Some Discomfort

Upgrade to a suite room, daily 4 bottles supply of water, courteous staff
7.7
It was great that we were upgraded to a suite room with no extra charge. The suite room was large, its bathroom is equipped with separate shower and bath tub. They even provided us with enough supply of bottled water each day. The downside were there was not enough choice of food for the breakfast buffet, no free wi-fi connection in the room and the pillows were hard I had to manage my stiff neck until mid day for each day of my trip in Singapore. For my next trip to Sentosa Singapore, I would like to try another hotel.
Zorayda E. Families with older children Philippines, May 23, 2013
Good location for universal studio

Near vivo city for shopping experience, nice location for universal studio fanatic for kids who like adventure there's luge & segway its fun experience for whole family
6.3

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Customer Reviews - Resorts World Sentosa - Festive Hotel, Singapore

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