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Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 387

Recent customer reviews

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Very Good

7.7

based on
6974 reviews

Value for Money
7.3
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
6.9
All reviews (6974)
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Maribeth T. Families with older children Australia, January 13, 2015
a very good place to stay

location
9.3
We enjoyed our stay at the hotel
Ronny W. Families with young children Indonesia, January 12, 2015
Sentosa Resort World Festive Rating

1) Location 2) Friendly Staff 3) Easy access
7.7
In general our stayed was enjoyable, few things that we don't like : 1) Shower area was too dim, need more lighting 2) There was bread crum on the night stand the day we got the room
Brendan W. Families with young children Australia, January 11, 2015
A great location, but overall pretty average

Location, location and bunk bed
6
The stay at the Festive was average. As part of the larger Resorts World, it is great. The location near Universal Studios, the SEA Aquarium and Adventure Cove place it as very convenient, but the hotel is nothing special. There was nothing to make it stand out from other accommodation apart from location, and that the rooms cater for extra kids nicely. In my opinion it is priced too high for what you get (and I stay in a lot of Singapore Hotels). The rooms are fairly noisy and basic. Good for location and families, but not a five star hotel. I recommend it for a family staying on Sentosa, but set your expectations at a standard hotel experience, in an average room and you should enjoy.
Nurhaida S. Families with young children Singapore, January 11, 2015
Value for money package stay with sightseeing

Comfortable stay, fast service, near to sightseeing venues
7.7
Stay is pleasant, able to accommodate to guest request promptly for a large family group.
Joyce N. Families with young children United States of America, January 11, 2015
Just OK

Location, Price, Staff Friendliness
4
Overall, our stay was 'just ok', not fantastic and not terrible. Upon checkin, my family was disappointed to find our rooms were the furthest possible from the lift and our two rooms were on the complete opposite end of the hall from each other. Terrible location! Didn't help that the rooms were corner rooms so extremely small. To make things worse we were situation closest to Hard Rock Hotel so a live concert that was happening, was incredibly loud in the rooms. After requesting a change, the hotel was only able to accomodate a change for the second night. In my experience if a change couldn't be dealt with immediately, I received complementary vouchers for breakfast, etc. At Sentosa they only gave a voucher for internet for one day - seemed a bit stingy in my opinion. Rooms were also not very clean, floors and bathrooms were 'just OK'. Perhaps its time for Sentosa to get a facelist, new carpeting, etc.
Yenni U. Families with young children Indonesia, January 10, 2015
Good location

Big room, link to hard rock hotel and friendly staff
10
The reception staff friendly, can swim to hard rock hotel and easy to find food.
Robin K. Families with young children Malaysia, January 9, 2015
Nice room, good location

Spacious room with balcony. Nearby to tourist attractions. Suitable for family.
8.7
Tze P. Families with young children Malaysia, January 9, 2015
Family friendly

Loft bed, proximity to food and entertainment
9
Kids enjoyed themselves tremendously. Rooms not very soundproofed but otherwise very good stay
May L. Families with young children Canada, January 9, 2015
good and relax

room, connivence, location
7.7
good
Tai B. Solo travelers Malaysia, January 9, 2015
Big room and Clean

1) Big Room , 2)quiet place, 3)good location
8
Pleasant stay but very upset that car park complimentary only given 1 per day, compare with other 5 stars hotel in city areas!

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Customer Reviews - Resorts World Sentosa - Festive Hotel, Singapore

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