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Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 387

Recent customer reviews

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Very Good

7.7

based on
6875 reviews

Value for Money
7.3
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
6.9
All reviews (6875)
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Raquel M. Couples Philippines, November 19, 2014
2 nights at festive hotel

Connected directly to the theme park; large spacious rooms; clean
8
Our 2 nights stay were good as we want to explore the Sentosa Island. It was so convenient. The room was spacious and clean. Had our complimentary 3 day tram pass going to Vivo City and back to the island. The negative part is there is no free internet access. Overall stay was satisfactory. We will stay there again if given the chance.
Mee Y. Families with young children Malaysia, November 18, 2014
Good location but lacking customer service

Location, extra sofa bed, kids oriented room
7.3
The stay was just ordinary. Booked the family king room as 1 have 3 young kids with me. Tried calling the front desk twice but both not being answered. Requested for extra towels but only being sent after 2nd reminder call to the house keeping unit. Loud noise from the aircon blower at night which disturb the sleep.
Xingyi L. Groups Taiwan, November 18, 2014
A comfortable hotel

food, staff service and location
6
Stayed here for memory sake. But didn't get my previous room. Balcony is always the nice place to chill.
Boon Y. Families with young children Singapore, November 18, 2014
Anniversary

Near to Universal Studio, Playground Swimming Pool and Lots of Restaurants nearby.
8
Kids were busy with Universal Studio and Playground Swimming Pool while we sit back and relax.
Yuan Z. Couples China, November 18, 2014
nice stay

Location staff environment
7.7
We were there for a birthday trip. It is really a nice stay. Hotel staffs are friendly and helpful. We are satisfied with the service. It's location is also convenient for is to go to uss and casino to have a look.
Joycelyn K. Families with young children Singapore, November 18, 2014
Comfy stay

Big room, comfy bed, pleasant stay
9
Checkin and checkout was smooth. The bed was king size and room was big. The children had space to play. It would be good if lightning was slightly brighter.
Yoke Y. Families with young children Singapore, November 18, 2014
Very Good hotel with frendliy staff

Clean, ease of accessing Sentosa and beautiful room
8
Great!! like this .. My kids also like them as their children bedroon located on the 2nd floor. Kid love the idea
Lina S. Solo travelers Indonesia, November 18, 2014
Festive Resort world

Next to shopping centre, room is clean and spacious.
8
Good. Concierge was friendly and helpful. The front desk staff however could show guests they are welcomed at the hotel by showing warm smiles, eye contact when serving and not just taking order like robot. When checked in, and not sure where to stand in line, no one offered any help and there were 3 receptions who looked busy but not serving any customers.
Yonghui B. Families with young children Singapore, November 18, 2014
About festive

cleanliness, room size and view
7.7
Nil
Lih Y. Families with young children Malaysia, November 18, 2014
2 days 1 nite at Festive hotel

friendly staff especially a staff name nicole who patienly assisting us. good access to sea aquarium & the deluxe king is well maintained ;)
10
Awesome stay. The only thing that i encountered was i did not know i have to ask for complimentary parking ticket prior exit ..and we had to pay for additional $20 for the parking. We had talk to front officer however due to the car park is under different management. Without having a spore bank account they wont b able to credit back the money..

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Customer Reviews - Resorts World Sentosa - Festive Hotel, Singapore

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