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Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Hotel Area: Sentosa Number of Rooms: 387

Recent customer reviews

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Very Good

7.8

based on
5589 reviews

Value for Money
7.3
Location
8.6
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.0
All reviews (5589)
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Weili P. Families with young children Indonesia, February 12, 2014
Convinience

The room size, Location, n location again
7.7
The location is superb, in the middle of RWS. Close to all major Sentosa attractions. But the food around RWS are not as good as those in downtown Singapore.
Jee C. Business travelers Malaysia, February 12, 2014
Spacious, comfortable

Space, location, comfort
6
Tjokro H. Solo travelers Indonesia, February 12, 2014
Nice, comfortable

Large room, strategic, nice outdoor theme
8
Nice hotel, comfortable room, closed to casino, closed to universal studio, closed to vivo mall.
Johan V. Families with young children Netherlands, February 11, 2014
Doubt I will head back to this hotel again

location
4.7
Terrible, we were given a deluxe room meant for handicap, faulty shower head n tap. Stained cup and oversized bedframe with a mattress smaller than the bedframe, thus bedframe sticks out and high tendency to hit against it.
Jack Y. Couples Australia, February 10, 2014
Not so impressed.

Next to Theme Park, Food Court, MRT.
4.7
It's a so so... We expected much more due to it being in the Resort. Our friend drove us in & parking was a Maze...there should be more staff to assist Guests to get to hotel. We had to walk in lost with Luggages without trolleys. There is a Service Counter which gave us super confusing "turn right, turn left" guidance which would be some 10-15 minutes walk with our Luggages; I was extremely upset & requested for assistance with Luggages to the hotel & he rang his manager and transport arrived to take us & our stuff to the hotel. Bell service was not offered & we went to the wrong room because of its long corridors & in different directions. Our room service maid was the rudest we've encountered in our lifetime. She scourged her face whenever she is around & surprising, she's always around! No greeting & when we asked for extra toiletries, she gave 1 item only & said that's it! Toilet bowl was leaking
Emmyza E. Groups Malaysia, February 9, 2014
Superb Location

Near to Universal Studios, easy to get food, staffs very helpful
9.3
The deluxe family king room is spacious, the beds are comfortable.
Tingting C. Families with young children Singapore, February 9, 2014
Disappointing. 5 start hotel but 3 star standard

Hotel is very near to all attractions. luxury shopping is just downstairs. affordable local food
6
First the bathroom was poorly maintained. the drainage cover in the showering area came out. you could see the whole in the floor, which was dangerous for young kids. they may just step in. the hotel 81 style of big/refillable shampoo and shower gel made the bathroom look like budge hotel. second, my daughter developed rashes after one night in the bad. not sure was it because of the cleanliness of the bed sheet. but if you or your kids has sensitive skin, please think twice when you want to book this hotel. there was no newspaper given, until i requested around 9am. However the English paper was no longer available. Although i book this hotel at very attractive rate, about half of the normal price, but i feel the standard of the room and service had also been halved or even less.
Fazillah R. Couples Singapore, February 9, 2014
Awesome hotel.

Near to USS. Near to Vivo City. Near to nightlife.
10
Near to USS. There was also a kid bed provided. There's nightlife at beach station.
Aislnn T. Couples Singapore, February 9, 2014
Pleasant stay

Location, room, view
8
Got a free upgrade to the family suite, pleasant stay Check in and check out process is fast. good view of rws
Adrian L. Couples Singapore, February 9, 2014
Nice room but quite noisy due to the children

Room, bed & staff service
7
It was a value for money stay but had to deal with a lot of noise due to the children screaming & running along the corridors. It is a family hotel but the sound proofing of the main door is very poor. However the room was very spacious & the bed was fantastic...

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Customer Reviews - Resorts World Sentosa - Festive Hotel, Singapore

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