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Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 387

Recent customer reviews

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Very Good

7.8

based on
6088 reviews

Value for Money
7.3
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
6.9
All reviews (6088)
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Ming F. Families with young children China, May 1, 2014
good

nice location
8.3
good
Yumi T. Families with young children Japan, April 30, 2014
good for family with kids

good service, warm staffs
7
very comfortable staying for kids. Some parts of the rooms are a bit dirty but acceptable. Staffs are so nice, friendly, always smiling.
Bina G. Groups United Kingdom, April 30, 2014
nice and good

close to park,nice location,swimming pool
6
we had a nice stay at these hotel,would love to come back again
Kwong W. Groups Malaysia, April 30, 2014
Family hotel near the Universal Studio

Family can stay in the same room especially young kids. Room size is reasonable but may be too small for older kids. Ability to utilise the pools of the hotel in the vicinity.
5.3
Overall quite pleasant. Check in was reasonably fast. Unfortunately, they have missed out on my vouchers for the attractions and have to be reminded of so. Not so professional for a 5 star outfit. Rooms sizes were a bit on the smaller end for a family room. Toilet and shower is not separated making the rush hour a bit more cumbersome.
Sai M. Families with young children Malaysia, April 30, 2014
Nice hotel with good service

location
8
Nice hotel with friendly staff. It will be better if provide free in room WIFI
Xiaoli S. Families with young children China, April 29, 2014
Very close to Universal Studios and other attracti

FOOD\Universal Studios\hildren bed
9.7
Family tourism accommodation choice
Rowena A. Families with older children Philippines, April 29, 2014
Just fine

Near to the parks like USS,sea aquarium and adventure cove
6
Just ok:
Sylvia S. Groups Singapore, April 28, 2014
Well worth fun time

Room, staff and package
8.7
Worth it to stay at festive hotel family room.. Has a king size bed, sofa which folds out to a queen bed and a loft bed.. 5 of us adults easily spent our 3D2N comfortably.. More worth it with the package we took.. Came with 2 USS, 2 SEA Aquarium and 2 Adventure Cove Waterpark passes.. Fun times! Staff were friendly and helpful.. Much prefer this place to Hard Rock Hotel
Aqilah D. Families with young children Singapore, April 28, 2014
Unpleasant stay. Not worth.

Good for a family with young children as they have room which cater for the kids to bunk in together comfortably, Near to USS.
5.7
Not very pleasant stay. We were welcome with a delayed check in of 2 hrs. Hotel were not well organised. Swimming pool area full of mosquitoes. When we relate this to the Duty Manager, she actually said there's nothing they can do as this is nature. Overall, poor pest control management. Lastly we were bid goodbye with an unpleasant incident which the housekeeping actually open up our room door while the kids were changing in the room! Wherey we were not even due for check out yet. Bottom line, poor coordination internally. The housekeeping dept should know very well if guest are still in the room. When mentioned it to the gueste relation service upon check out, she only reply that she will inform this to housekeeping dept.
Nuchjarin N. Families with older children Thailand, April 28, 2014
Very good for vacation

Room, Location and swimming pool
8.7
If you have free internet (wifi)more interesting.

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Customer Reviews - Resorts World Sentosa - Festive Hotel, Singapore

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