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Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269

Recent customer reviews

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Very good

7.7

based on
7804 reviews

5936 reviews in English

Value for Money
7.3
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
6.9
All reviews (7804)
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James S. Families with older children United States of America, October 16, 2015
Fun at Sentosa in the haze.

1. Deluxe Family King Room, Swimming Pool & Proximity to Universal Studios
8.3
In spite of the haze over Singapore we had a great time at Resorts World Sentosa. The location of the Festive Hotel on Sentosa Island was a huge selling point for us staying there. Our son enjoyed the bunk bed in the Deluxe Family King room. The room was clean and well maintained. The only negative was the noise outside the hotel one night. The front desk staff quickly took care of the problem. We would recommend the Festive Hotel for anyone wanting to have fun on Sentosa Island.
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Sor Y. Couples Singapore, October 16, 2015
Wonderful staycation

Front desk service, com
9
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Lim Z. Couples Singapore, October 16, 2015
Nice room. Some negative points.

F
7.3
When I called in to ask if they still have rooms with carpeted floors, the staff sounded very rush and was not patient enough to hear me out and quickly cut the line after saying there is none and the hotel is fully booked, and there is no "do not disturb" tag for us to prevent the housekeeping from coming in, but after reading the guide, we got to know that house keeping would not come into the room without any request, so we left the room for dinner with a few valuables lying around thinking that housekeeping would not come, but when we came back after dinner, we were shocked that they actually came in and tried to tidy the room, it is good and efficient but I don't think it will be a good idea to do that because it was written on the brochure that housekeeping would not come without any request. But over all the room was nice, clean and a great balcony view.
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Jeanyfher B. Families with young children Philippines, October 16, 2015
Short but good stay

Location is perfect if u are traveling with young children..We were given a complimentary room upgrade..service is very good
9.7
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Hun P. Families with young children Malaysia, October 15, 2015
Very convenient for families with young children

Convenience, close proximity to everything and friendly staff
8
Our stay
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Samantha A. Families with young children Malaysia, October 15, 2015
near to attractions but not very clean

proximity to attractions, complimentary parking, fairly fast check in
5.7
The rooms are aged and not very well kept. The bathroom tiles were dirty and it really puts us off that this is a 5 star hotel. Expected much better.
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Noel O. Couples Singapore, October 15, 2015
-

-
7.7
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Danial B. Couples Singapore, October 15, 2015
good

vibe, location, staff
10
it was great and awesome
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Zhao Y. Couples Singapore, October 15, 2015
Comfortable Staycation

Comfortable beds, spacious room and balcony
7
My stay at RWS - Festive Hotel was a pleasant one. Upon check in, they automatically upgraded our room from a deluxe room to a deluxe family room which is so spacious with a kids loft bed. The first day upon check in, there were some TV signal problems, which the tv channels kept getting interrupted. It would be good if free WiFi and shaver kit was provided instead of us requesting for it. Also, the front desk was also unclear of where the nearest DBS Cash Deposit Machine as well. Nevertheless, it was still a comfortable staycation.
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Choirul L. Families with young children Indonesia, October 14, 2015
Nice Hotel

Comfort, Clean, Location
9.7
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