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Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 447

Recent customer reviews

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Very Good

7.7

based on
7207 reviews

Value for Money
7.3
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
6.9
All reviews (7207)
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Yui T. Families with older children Hong Kong, January 19, 2015
Price is not justified

Location
7
3 ppl stayed sofa was the extra bed. Only 2 sets of towels, blankets etc. were provided.
Farra E. Families with young children Malaysia, January 19, 2015
Not sure it's worth the half price rate i paid!

Location, location, valet man
5.3
Rooms are basic. Curtains falling off the hook. Smelly bathroom. Poorly (un)lit shower cubicle. Terrible in room entertainment- no sound from tv. Telephone system to call room to room was down during my one night stay. Wifi charges are extortionate and unreasonable.
Chee H. Families with young children Singapore, January 19, 2015
near universal studio

near universal studio, can use the beach swimming pool at hard rock hotel.
8.7
Great.
Ooi W. Groups Singapore, January 18, 2015
Friendly staffs and clean

Hotel near to attraction, friendly staffs
7.7
Angela G. Families with older children New Zealand, January 18, 2015
Has everything you need. . .

Location, Price and Pool
8.7
I booked this accommodation from other peoples reviews. Location and price is good. The room is spacious and the beds very comfortable. The bunk bed is alot higher up than i expected ( The side board is high enough to be safe though) so depending on the age of you child, the ladder down while half asleep etc The pool and the surrounds was sufficient. If a busy time of year i suspect there would be no chairs available. Overall this was a 3 night stay on the way home from 29 days in Vietnam and we just relaxed there. The only thing I was disappointed to see the middle of the bath had soap scrum mixed with foot dirt and the surfaces on vanities or side boards had ring marks from drinks etc. Definitely a good price for location and Hotel suite though.
Natalie E. Families with young children United Kingdom, January 18, 2015
Happy Traveller

Swimming Pool, Location, Room reasonable size
8
Good, no issues.
Ava K. Families with young children Philippines, January 18, 2015
Too pricey for what it offers

Only its location is good
5
It wasnt too bad. But neither was it too good either. Breakfast is served in another hotel. Certainly a hassle lugging the family far across the building. Rooms are of decent size but the fixtures look unkempt (the window blinds are not working, there isnt a bath tub). I think there are way too many rooms in one floor. Too cramped space for a corridor. For the amount we paid, we could have had better luxurious stay at the Shangri-La (too bad they were already booked at the time of our holiday) No warmth in service. Felt like a transient place. An expensive transient place.
Melor A. Families with young children Singapore, January 18, 2015
suitable for family

the spacious room with balcony, comfortable bed and good location
7.3
Hotel is good. Very spacious. Suitable for family.
Winnie L. Couples Singapore, January 18, 2015
Really not up to standard

location, choice of food and theme park
5.7
First, reception staff impolite, did not smile and sounded condescending. Second, hotel room was really terrible. Felt so disappointed when I saw the room, felt like some budget hotel room that I can get for the rate of just $100+. It's not classy, does not give off any bit of a five star hotel feel, rather more of just letting people to sleep for the night and charging it so expensive because of its name. Was really expecting much more for a five star hotel as proclaim. Third, lack of amenities as compared to a four star hotel. What's more, their towel given even had black stains on it. In my view, this is really not value for money, I could have gotten a much better hotel which is true to five star at a lower rate.
Geraldine H. Groups Singapore, January 18, 2015
Staycation (2D1N)

The Facilities, The Environment & The Cleanliness
7
It was a wonderful stay at RWS - Festive Hotel. It was kind of the hotel management to prepare a birthday cake knowing that there will be a birthday celebration. Room was cosy, environment were great, clean and well-equipped with facilities. Overall, it was a pleasant, enjoyable and memorable stay at RWS-Festive Hotel.

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Customer Reviews - Resorts World Sentosa - Festive Hotel, Singapore

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