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Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269

Recent customer reviews

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Very good

7.7

based on 8188 reviews

6241 reviews in English

Value for Money
7.3
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.9
Food/Dining
6.9
All reviews (8188)
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Qazim K. Couples Singapore, October 12, 2015
Decent Stay

Swimming pool, accessibility, soft beds
6.3
The room was nice and spacious and the beds were really soft. However, the remote control wasn't working properly and the toilet could use a bath tub. Overall design of the hotel was a bit dated though.
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Winnie L. Families with young children Malaysia, October 12, 2015
Nice hotel

Bed, swimming pool
7.7
nice hotel
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Yong M. Business travelers Malaysia, October 12, 2015
Rooms conditions / amenities

customer service, food and free transit between Sentkosa and Habour Front
7
Generally fine with as the commitment on the business trip thus the cheapest among the other hotels under Resort World. The front desk and bell hop are extremely friendly and helpful. Only the room rate is over-priced with minimum facility / amenities in the room and the lights are dimmed
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Qiulin O. Families with young children Singapore, October 11, 2015
Room are dusty

Design, Location, friendly staff
6.7
Book a deluxe family king room without breakfast for $405. Managed a get an early check-in. The floor was so dusty until i need to call for room service to clean it. There were lots of fine dusty, sand and hair left around the whole floor. The king bed bedsheet was dirty too, with lots of leftover hair which i need to remove personally. Luckily the child bed was fine. The hot water boiler area with complimentary sachets of beverages was dusty too... I need to give that electric kettle a very thorough wash before i dare to use it. The tv network was poor. The remote controller was not working very well. Unlikely to stay again.
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Wee H. Families with young children Singapore, October 11, 2015
The swimming pool not suitable for children <4yo

Rooms suitable for family of 4
5
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Nicki B. Families with older children Australia, October 10, 2015
Location amazing

Location awesome. Use of hard rock hotel pool a bonus.
4.7
Just had 2 night stay. Paid extra for use of sofa bed and it wasn't ready at our 7pm arrival but when we told reception they did send someone to make it but No extra towel was left. Requested a hight floor and got pool level which was noisy. Location was amazing so can't fault this at all especially as we spent most of our days out of the hotel. Make use of the monorail. It's free!
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Chiang J. Families with young children Singapore, October 9, 2015
nice and confortable rooms

spacious, clean, comfortable
7
the room is very spacious and clean.the room is suitable for families with children or elderly.there are loft bed, sofa bed and a king size bed.
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Kevin N. Families with young children Singapore, October 9, 2015
Review on Festive Hotel

Location, Room and Child friendliness
8
Parking was confusing as there was no lobby leading right to the hotel. You had to park near Hard Rock Hotel and walk over from there.
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Aini S. Families with young children Singapore, October 8, 2015
Staycation for birthday celebration

The location, the pool and kids friendly.
6
The hotel gave me a cake and entertained my request for a late check out. My kids enjoyed themselves especially so since we were able to access Hard Rock Hotel pool. Staff were fast and efficient.
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Aisha M. Groups Singapore, October 8, 2015
Delightful stay

Room, pool, service
7.7
Get the family room, worth the money as there's 1 bed, 1 loft bed and 1 sofa bed. Definitely a good place for a family/friends staycation. Nothing too complain bout this hotel. Get a room with a view of the pool as it's quite a nice sight. Bed was really comfortable too.
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