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Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 447

Recent customer reviews

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Very good

7.7

based on
7800 reviews

5932 reviews in English

Value for Money
7.3
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
6.9
All reviews (7800)
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Eileen G. Couples Singapore, November 16, 2014
Staycation

Good location.
5.7
The hotel were smaller than expected. However if you are looking for a cozy room then ok recommended. If not I feel it is too small for a family room. The staff(room keeping) weren't as friendly as the concerige staff. They did not greet us and when we ask for additional stuff they took a long time/ give unwillingly.
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Lay L. Families with young children Singapore, November 16, 2014
So-So only

Comfortable, clean and nice ambience
6.3
No clear direction entering into Festive Hotel. Hotel staff was good to acknowledge this and give us an extra complimentary car park to exit and enter into their car park. We handled our car to the valet parking, but not sure whose fault as our car was scratch and dented at the corner of the bumper. We only realised it when we reached home. This is a total disappointment as nobody bothers to take care of our car, be it the person who drove our car into parking lot or the guest who parked his car beside our car.
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Zada Z. Families with young children Malaysia, November 16, 2014
It's ok

Location, loft bed, good value for singapore
7.7
We wanted to go to universal studios and found a good deal on the web for festive hotel. From changi airport it was only around S$40 and located right inside resorts world sentosa so that was a plus point. The hotel is a bit impersonal and slightly worn down. But the room was very comfortable, all the amenities worked, pool very nice to take a dip in at the end of the day, and you can't beat the location. Shame they didn't include breakfast in the rate so we didn't try it. But there are so many restaurants nearby we didn't miss it that much. I probably would go back if they offered good rates. We paid almost double at another hotel nearby for a tiny room, so I think they can be good value for money.
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Max T. Couples Singapore, November 16, 2014
Great amenities

clean hotel, great location and great food
9.7
Awesome place for staycation
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Fong C. Families with young children Malaysia, November 15, 2014
The room is clean and big as a 5 stars resort

Clean, convieniece and confortable
8.7
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Swee E. Families with young children Singapore, November 14, 2014
Great hotel, nice pool and a fantastic view!

Spacious hotel room, great view of Sentosa, solid customer service
7
Overall it was an enjoyable stay, very spacious room which can accommodate entire family. You will love the pool, it's big and can kids can swim around safely. Was shocked that we have to head to Hard Rock hotel for the gym instead, though it's just a short walk there. But forget it, just a small gym. The quality of the cleanliness can be further improved. There were dust on the table, floor and toilet.
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Tai B. Couples Malaysia, November 14, 2014
Big room, comfortable environment

Quiet place, big room, nice location
8
Good and nice environment but the very disappointed as the complimentary car park only provided 1 coupon per day!
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Sam A. Couples Singapore, November 14, 2014
Value for money cos of Agoda price offer

Cleaniness, friendly staff and bright environment
8.7
Overall not bad except room looks bare and simple. Looks like Genting first world hotel rooms.
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Tsunghsien L. Solo travelers Taiwan, November 14, 2014
5-star hotel ? Not really

room size is ok. check in and out very soon.
5.7
Probably equivalent to 3-star hotel only...definitely not 5-star hotel. Room size is ok, but overall interior is quite old (carpet and curtain are not well maintained) and no hot water for basin (can you believe?). No location direction when go out the Express Station, almost lost. Kids in next room cry all afternoon. No internet connection. Basically, this is a middle-level hotel for group tourists, almost from China.
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Teck T. Families with young children Singapore, November 14, 2014
Excellent room and location

clean. service excellent
8.7
Awesome, will definitely visit it again
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