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Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 447

Recent customer reviews

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Very Good

7.7

from 7366 reviews

Value for Money
7.3
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
6.9
All reviews (7366)
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April C. Couples Malaysia, August 27, 2015
good location, good service, small room

location, service, bed
5.3
location is nice. room is clean and tidy. Comfy bed, but room is too small for a 5 star rated hotel. Also, over loaded with china tourist, too noisy.
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Shu H. Families with young children Hong Kong, August 27, 2015
No breakfast and wifi for that price range

nice room
8
Maybe hotels at sentosa are always more expensive than average, there is no free wifi and breakfast for family deluxe room (2 nights). that's the second time we stay. On average it is still good for kids as it is close to the sentosa express station and every attraction can be reached within a few minutes.
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Kam H. Families with young children Hong Kong, August 26, 2015
convenience but no buffet breakfast available.

location
6.7
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Kelvin T. Couples Singapore, August 24, 2015
Worst staycation

Walking distance to Casino, Lego playing for kids directly at the lobby, Pool
5.7
1) When i first checked into my hotel, the floor was sticky, called ur housekeeping and says will arrived shortly. After 30 mins, no one is coming & i call again but engage. Trying for another 30mins then the phone is through. 2) I have been staying in festival hotel for about 4-5 times a year and this time is my worst stay. No stay doesn't include free wifi. Same, call to reception but engage till 1 hour later someone pick up. Was told that Wifi for my package is chargable. Are your wifi charges more important then keeping ur guest to keep coming to your hotel for stay? 3) TV control somehow having malfunction. Having difficulty to change channel. Luckily my stay is more often to casino instead of staying in room to watch tv. 4) if you have any problem with my feedback, you can contact me at 91178459.
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Ah K. Couples Singapore, August 21, 2015
Poor Staff Training

Facilities were good. Near casino and good pools. But staff poorly trained. Front desk staff never smile and unhelpful with simple queris like directions.
3.7
Not good. The room daily makeup did not do the upper deck bed. I guess they found it hard and was lazy. The food at cafe was poor and the coconut spoilt. The young girl waitress was curt and impolite in exchange.
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Jiye Z. Families with young children China, August 11, 2015
very bad

Resorts World Sentosa - Festive Hotel
3.7
Very bad
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Srivat L. Families with young children Thailand, July 31, 2015
NOT AS IMPRESSED AS IT SHOULD BE

BIG ROOM AND BIG BED AND GOOD LOCATION IN SENTOSA.
6.3
NOT A GOOD SERVICE AS IT SHOULD BE AS 5 STAR HOTEL AND NOT REALLY WORTH MONEY SPENDING. BETTER TO STAY IN DOWNTOWN TO SAVE HOTEL ROOM RATE FOR TRAVELLING BY MRT USING EZLINK.
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Pui Y. Families with young children Hong Kong, July 29, 2015
good

area, room & facilities
4.3
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Sherif A. Families with young children Australia, July 21, 2015
festive hotel

location
6
ok
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Lina L. Families with older children Malaysia, July 20, 2015
My review

Food, location and service
7.7
Our stay was good.
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Customer Reviews - Resorts World Sentosa - Festive Hotel, Singapore

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