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Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 387

Recent customer reviews

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Very Good

7.9

based on
906 reviews

Value for Money
7.5
Location
8.7
Staff Performance
8.1
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.0
Families with older children (906)
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Taechasith P. Families with older children Thailand, June 24, 2014
Not worth your money.
4.7
The hotel rooms are very small and dated and also very dark setting. It is not look like the photos shown in the website. It needs to renovate. We won't go back there.
Siew H. Families with older children Singapore, June 17, 2014
Enjoyable and relaxing

Good for family of 4 in a room, close to major attractions and quiet surrounding
5.3
Stay is pleasant however would raise the following areas for improvements: 1. Dusty - example lamp shades has dust lining the edges 2. No floor mat provided in the bathroom 3. Wifi connection is very poor/weak 4. TV connection is poor 5. Housekeeping response time is poor and room always short of bath towels 6. Check-in time is very late. Got room key only at 4.30pm.
Yvonne T. Families with older children Singapore, June 13, 2014
The stay was great and comfortable

It has a family room to accommodate to the whole family, close to attractions in Sentosa, conveniet to go to Vivo City
8
The stay was good. But the loft bed area has a stench. My girls did not want to sleep on top. The hotel may need to do regular cleaning at the loft bed.
Waheeda I. Families with older children Singapore, June 12, 2014
Pleasant and Relaxed

Staff were very courteous and helpful, the rooms are really spacious and enjoyed the welcome fruit platter.
7
We had a good time, the room was spacious and clean. Only thing is that the hotel does not have its own carpark so we had to park the car at a nearby public carpark. However, we did get a complementary carpark ticket from the hotel.
Way H. Families with older children Malaysia, June 9, 2014
Convenient

Location, friendly staff & conveniece
7.3
Average. Could have been better if early (called up more than 2 weeks earlier) requests were fulfilled: Requested for 1) non-smoking, but given smoking floor. 2) resort/nice views & higher floors but ended in 5th floor. 3) Early check in but checked almost 3. If want better room, was told need to wait till 4.00pm. The air in the room was smoky & furniture was a bit worn out, ventilation in bathroom was quite bad, hence bathroom was smelly. Nevertheless, appreciate arrangement for the request for wheelchair. Thank you.
Juliana W. Families with older children Indonesia, June 1, 2014
great hotel, but so expensive

clean hotel, near casino and universal studio,nice view
7
althought the price of the hotel so expensive, but this hotel so great, near to casino,restaurant,and universal studio,but sometimes so difficult to find a taxi
Aliff C. Families with older children Malaysia, May 31, 2014
No regrets just no WIFI

Awesomely located
7.7
Kathryn B. Families with older children Philippines, May 22, 2014
It was a relaxing stay

Accessibility Cost-effectiveness Cleanliness
9
It was great although I wish there was internet
Kristianne J. Families with older children Philippines, May 22, 2014
great hotel

location, attentive staff, nice room
8.7
stay was good. could have been better if they have free wifi
Maria R. Families with older children Philippines, May 14, 2014
Near universal studios

Near theme park
5.7
I did not like the room design of festive hotel. Room is too dark and the room is so cramped up with the bed on the loft and a sofa bed under. Only reason to check in is so you are near universal studios. The park itself is disappointing since it is very small.

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Customer Reviews - Resorts World Sentosa - Festive Hotel, Singapore

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