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Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 387

Recent customer reviews

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Very Good

7.8

based on
1035 reviews

Value for Money
7.4
Location
8.7
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.0
Families with older children (1035)
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Lok L. Families with older children Hong Kong, March 19, 2015
Disappointed

Loft bed, soft bed, attraction tickets
4
Seriously disappointed about the room. The cleanliness is not up to standard. Still rubbish on the floor, stain on the bathroom wall, hair in the towel. No free wifi within the hotel. Not worth at price!
Zanaria H. Families with older children Singapore, March 8, 2015
perfect for families

comfortable and great ambience
8
Lu Y. Families with older children Slovenia, March 6, 2015
Unpleasant stay

Room spacious,sofa is comfortable, toilet spacious
5.7
When check in the front office staff is not so friendly.after check in realise the white bed sheet got a few stains on it and a very disgusted ones.call the house keeping and the house keeping staff came with no greetings and smiles from him and just say 'yes' and I got to tell him what happen but after job done he did smile a little .wanted to give him tips .In the evening wanted to make coffee then realise one of the cups has a big patch of stains on it .do not know what kind of stains is that and feel very disappointed . Empty boxes laid around the snacks vending machine. But when check out was attended by a friendly lady front office staff.
Shanmugam D. Families with older children United Kingdom, February 28, 2015
Festival Hotel is fabulous

Staff were very courteous and understanding. Effecient in getting things done. Clean
10
Absolutely fabulous, best Allen I had, pool very clean and inviting, staff extremely courteous
Tan S. Families with older children Singapore, February 20, 2015
not worth the price

comfy bed, good pillow, good location for tourists
7
There was an awesome staff who offered my mum a lift on the buggy to the hotel seeing how she was struggling with luggages. Appreciated this gesture alot! Was disappointed with the room though. Small room, requested and paid for extra bed but was given a sofa bed with a white bedsheet just placed on it, not comfortable. Requested for an extra duvet but was told they weren't available. Expected a bathtub in a 5 star hotel in sentosa however only a shower was available. In the description it stated that there are bathrobes, but none could be found. Sad to say, I will not recommend this hotel to friends.
Kyong T. Families with older children South Korea, February 1, 2015
Best hotel for family in Singapore

Convient hotel room for family
8.3
Muhammad I. Families with older children Singapore, January 26, 2015
beautiful

got a high floor with a beautiful view
10
Ann B. Families with older children Philippines, January 26, 2015
Excellent

The room, the location and service
9.7
I loved everything about our stay in Resorts World Festive. The fact that it was so conveniently close to all the places we wanted to go to like Universal Studios, S.E.A Aquarium and Adventure Cove, the rooms were very good for a family with children. The staff were nice and accommodating. I would recommend this hotel and would choose it again when we go back.
Manisha A. Families with older children Australia, January 23, 2015
A wonderful hotel

Close to attractions, pool was fantastic and staff was friendly
9.7
Awesome only got pissed off with agoda but hotel was great
Soo S. Families with older children Australia, January 23, 2015
Good location

Location
7.3
Staff not particularly friendly but it is so central to casino, universal studios.

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Customer Reviews - Resorts World Sentosa - Festive Hotel, Singapore

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