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Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 387

Recent customer reviews

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Very Good

7.8

based on
6367 reviews

Value for Money
7.3
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
6.9
All reviews (6367)
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Lee H. Families with young children Singapore, October 21, 2014
Staycation in Festive Hotel Review

Baby pool for young children, location is accessible to numerous places of interest, room is spacious for small families.
7.3
The stay was generally good except on the first day during the check-in. It was kind of chaotic and I had to check-in twice (was informed that the room was not ready during the first check-in). And, I had to rejoin the queue for 30 minutes to get the room card after I returned to the hotel in approx an hour later. Suggest that they can consider having a separate queue for those visitors that have done the initial check-in. This might greatly reduce the waiting time. Other than this, the rest was great. The kids enjoyed the stay with baby pool n their personal loft bed. The cleaning staffs were friendly and asked if we need a change of towels, etc.
Chor K. Families with older children Singapore, October 21, 2014
Grandma's adventure at Festive hotel

The staff, the food street and the connection to other hotels
9
it would be better if the sign to the hotel is more prominent as we saw Hard Rock Hotel but miss Festive Hotel.
Shawn C. Groups Singapore, October 17, 2014
Terrible service, going through renovation
2.7
nothing is good terrible service. Called room service for a bathrobe and it took them 20 minutes to send it to my rooms hotel going through renovation and constant drilling can be heard throughout the day. Should close the whole level instead of renting it out.Super filthy and there were items missing from the room.
Chin S. Families with young children Malaysia, October 14, 2014
3 days 2 night package

location
8.3
my kids enjoy the stay here. overall ok except no wifi
Vicki F. Solo travelers Canada, October 14, 2014
Standard Stay

Location,cleanliness service
7.3
Nice large clean room, service very good.
Nilwadee O. Couples Thailand, October 13, 2014
Comfortable hotel

Pool, location and restaurant
8
Good and convenience for traveling comfortable journal. Pool is bigger and better than Michael hotel.
Andrew J. Families with young children Indonesia, October 13, 2014
Nice location

location, room, comfortable stay
7.3
Lee L. Families with young children Singapore, October 12, 2014
So-So only

Friendly staff, big room, quiet
7.7
The staff was very friendly. The room is big but very basic. Too simple for my expectations. Variety of breakfast at hardrock hotel was also very limited.
Chow Y. Families with young children Singapore, October 11, 2014
Hotel room have ants

The room is big for family with children
5.3
Overall acceptable
Selina G. Families with young children Singapore, October 8, 2014
A stone throw to all the great location nearby

Good location, near all the RWS attraction, nice smoothing room
7.3
I was not expecting much if were to compare others' review, i thought it was not so bad expect when checking in and out was long, like really long with only 2 counter open, service can be improve during check in, the staff was quite not as friendly. I check in 1+ and was able to get a room and no need to wait till 3pm. Booked the family room at a good deal, our young toddler love the room so so much! Requested for high and quiet floor, room were located far from lift which i wanted but its facing the pool, so early morning 8~9am u can hear the noise from the pool. Even have a free cake from them, tasted really yummy. This hotel is more for young kids or family with children as it feel like a resort with many children running around. I do agree the room condition can be improve, i found scribbles on the room services book, some tear on the wall but not an issue to me. Will not mind to be back to the hotel if is having a good promotion .

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Customer Reviews - Resorts World Sentosa - Festive Hotel, Singapore

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