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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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"The location of the hotel since its near to the Universal..."

  • Hui, Singapore
  • August 23, 2015
  • Area: Sentosa
  • Rooms : 364

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Room Types
Deluxe - 3D2N Multi Attractions Package
Deluxe - 2D1N SEAA Package
Deluxe - 2D1N Easter package
Deluxe - 2D1N Fun Package
Deluxe Pool View
Deluxe - 2D1N Easter package
Deluxe - 2D1N Fun Package
Deluxe - 2D1N SEAA Package
Deluxe - 3D2N Multi Attractions Package
Deluxe Pool View
Deluxe Suite
Deluxe Suite
2 Bedroom Rock Star Suite
2 Bedroom Rock Star Suite


When would you like to stay at this hotel?

Features of Resorts World Sentosa - Hard Rock Hotel

24-hour front desk

24-hour room service

24-hour security

airport transfer

ATM/cash machine on site



business center

car park



currency exchange


facilities for disabled guests

fax machine

laundry service

meeting facilities


poolside bar


room service

safety deposit boxes



shuttle service

smoking area

ticket service

vending machine

wheelchair accessible

Sports and Recreation

fitness center

golf course (within 3 km)

kids club


outdoor pool

pool (kids)

private beach



car park

valet parking

Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)








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Experience the one and only accommodation that offers you a sleek, contemporary design and fashionable dining options at Resorts World Sentosa - Hard Rock Hotel. Set in a central location, this award-winning property is in close proximity to the region’s top attractions such as Universal Studios Singapore, the S.E.A. Aquarium, and a whole stretch of retail indulgences along Festive Walk. Resorts World Sentosa - Hard Rock Hotel features striking rooms and suites decked with brilliant amenities. Take advantage of high class facilities such as the swimming pool, gym, the famous Rock Shop, and the Sound of Your Stay program which offers complimentary song downloads and a loan of Fender guitars to jam out with. Resorts World Sentosa - Hard Rock Hotel is totally the perfect choice for travelers who are looking for an extraordinary stay. Experience the one and only accommodation that offers you a sleek, contemporary design and ... see more
Kindly note that extra-bed charges in hotel are based on existing bedding configuration

Please note that guest must be minimum 21 years old to check in.

Children and extra beds:
Infant 0-3 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
98 SGD

Breakfast Charge (when not included in room rate)
32.96 SGD

Check-In From
03:00 PM

Check-Out Until
12:00 PM

Distance from City Center
7 km

Distance to Airport
23 km

Internet Usage Fee
32.10 SGD

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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Very Good


from 6445 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (6445)
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Noratasha S. Couples Singapore, August 24, 2015
Average, no free wifi.

Location only.
Happened around 10+++pm. Our room had a faulty tv, front desk took ages to answer. Out of the 10+ times I called, answered only once. Had to call the operator instead who was much more helpful. Toilet could not be flushed the whole night. It was okay the next morning. No free wifi. Gave in and decided to pay but could not log in at all. Crappy 3G/4G service all day long! This is my 2nd time staying here.
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Chen X. Families with young children China, August 24, 2015
excellent stay but normal rate is high

bedroom, location and food
Confortable and relax but too crowded
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Richard C. Families with young children United States of America, August 24, 2015
5 Star? Where?

Location, Pool, Staff
First, the hotel is way over priced. If it is a 5 star hotel one has to ask why? The rug and walls were dingy in some places and in others just needed to be replaced. The food was way below standards and again way over priced for what you actually got. The pool was very nice and well kept and the staff were great. The three best things were the pool and staff. I really cannot think of a third. Three worst things were the price, the condition of the hotel, and the food.
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Hui X. Couples Singapore, August 23, 2015
Great Location; faulty items; slow service

The location of the hotel since its near to the Universal Studios. The large swimming pool however people from the nearby hotels can use the pool too.
Stayed in the Pool View room. Rather disappointed with the overall service as compared to the Hard Rock Hotel i stayed in Penang. Upon check in at 3pm, the fridge was faulty and i waited & waited till 4.45pm before someone came to replace a new fridge. Talk about 5 star. Asked for the complimentary monorail tickets and was told it was given together with the room key cards however there was nothing other than a piece of paper telling people to purchase the Halloween tickets for a discount. Went to the swimming pool and the pool bar was closed for 2 days straight over the weekends and yet there was a sign indicating its open from 11am. Spent SGD$600 for 3 Stars service in a 5 Stars hotel.
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Sara P. Couples Australia, August 17, 2015

Bed was comfortable, Room was large and Staff were friendly.
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Shinta S. Families with young children Indonesia, August 17, 2015
nice hotel

swiming pool,nice room and delicious food
I love it..
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Sau W. Families with young children Hong Kong, August 17, 2015
room is small than I expected

big bed, hair dryer in bathroom, view is good
can accept but no free wifi
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Tetsuo T. Families with young children Japan, August 17, 2015

Holspitality of staff
Excellent service and take caring to us from Mr. JEGGA Concierge. He provide us fantastic service though room facility is not really good.
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Xu Z. Families with young children China, August 11, 2015
fantastic environment, good location

fantastic environment, good location, easily accessible to interests.
chargeable WIFI, this one not satisfied.
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Steven K. Business travelers Australia, August 9, 2015
Hard Rock Rip Off

Good location. Big pool. Attentive staff.
Not worth the money. $600 a night was the cheapest room. Then be told wifi is not free? The shower had a glass shelf missing, the toilet roll holder was falling off the wall and the hinges on the toilet were corroded green. The bed was uncomfortable. Found a hairy used razor on the toilet shelf. If this is 5 star Hotel I am at a loss. Fourth visit to Singapore in 3 years, stayed at One15marina Club. Marina Bay Sands and the Festive Hotel. I will never stay here again. Over Rated, Over Priced, I am over the Hard Rock Hotel.
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Customers like this resort for:
Nearest transport:
  • Harbour Front MRT Station (0.9 Km / 11 min walk)
Area recommended for:
  • beaches
  • family fun
  • sightseeing
Distance to airport:
  • Seletar Airport (18.5 Km)
  • Changi International Airport (21.8 Km)
Customer comments:
  • "Easy access to sentosa" , "Great services" , "Nice décor" , "Nice pool"
Top attractions in the area:
  • Adventure Cove Waterpark (0.0 Km)
  • Universal Studios (0.3 Km / 4 min walk)
  • Sky Tower (0.3 Km / 4 min walk)
  • Sentosa Luge & Skyride (0.5 Km / 6 min walk)
Note: Distances are measured as a straight line.

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