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About Resorts World Sentosa - Hard Rock Hotel

Description

Experience the one and only accommodation that offers you a sleek, contemporary design and fashionable dining options at Resorts World Sentosa - Hard Rock Hotel. Set in a central location, this award-winning property is in close proximity to the region’s top attractions such as Universal Studios Singapore, the S.E.A. Aquarium, and a whole stretch of retail indulgences along Festive Walk. Resorts World Sentosa - Hard Rock Hotel features striking rooms and suites decked with brilliant amenities. Take advantage of high class facilities such as the swimming pool, gym, the famous Rock Shop, and the Sound of Your Stay program which offers complimentary song downloads and a loan of Fender guitars to jam out with. Resorts World Sentosa - Hard Rock Hotel is totally the perfect choice for travelers who are looking for an extraordinary stay.
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Features

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • spa/sauna
  • gym/fitness
  • fitness center
  • spa
  • massage

Swimming & soaking

  • swimming pool
  • outdoor pool

Water sports

  • private beach

Land sports

  • golf course (within 3 km)

For kids

  • kids club
  • pool (kids)

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant
  • poolside bar
  • bar
  • vending machine

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • ticket service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • babysitting
  • concierge

On-site facilities

  • wheelchair accessible
  • casino
  • facilities for disabled guests
  • elevator
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • Hindi
  • Japanese
  • Korean
  • Malay
  • Tamil
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Policies

Kindly note that extra-bed charges in hotel are based on existing bedding configuration

The minimum age required to check in is 21 years.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 98 SGD
Breakfast Charge (when not included in room rate): 32.96 SGD
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 7 km
Distance to Airport: 23 km
Internet Usage Fee: 32.10 SGD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 5
Number of Restaurants: 2
Number of Rooms : 364
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 2010
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Recent customer comments

Filter by traveler type
All reviews (7234)

Business travelers (233)

Couples (2021)

Solo travelers (408)

Families with young children (3227)

Families with older children (894)

Groups (451)

Very good
7.8
Hotel Condition/Cleanliness
8.0
Facilities
8.0
Location
8.5
Room Comfort/Standard
8.0
Staff Performance
7.9
Value for Money
7.2
Food/Dining
7.1

8.8 IV T.
Singapore
May 26, 2016
Perfect for families with young children
The pool was the biggest hit for me. Huge pool with play facilities and man made beach where I can leave my son to play on his own. Water level was just perfect for kids but of cos supervision is still necessary. The hotel is so near to restaurants, USSR, Merlion and all. It's the most convenient hotel if you are traveling with kids. I'll be back!

7.6 Subbah R.
Malaysia
May 25, 2016
Great but can be best
Great hotel but there is no complementary valet parking as stated. In term hotel location and support from staff, all is great.

8.4 Poh Y.
Singapore
May 25, 2016
Convenient location
Very good for family with kids as the swimming pool facility is fun for them.

7.6 Suan T.
Malaysia
May 25, 2016
Long waiting time for check-in & room key collecti
Pros: Nice & big beach sand + pools. Convenient access to other interest places in Sentosa. Clean room. Cons: Long queue time for check-in. Long waiting time for room key collection. (Arrived hotel around 3:30pm but get the room key close to 5pm)

10 Wahidah S.
Singapore
May 27, 2016
Excellent hotel
Very nice and efficient staff, helpful and my kids love the hotel and ambience of it. The pool was the best. They had so much fun in it. Amenities provided in the hotel is adequate and it's my third stay here in Hard Rock hotel. I'm coming back for sure with my kids again.

5.6 Siew S.
Singapore
May 23, 2016
A very Petty and Calculative Hotel
Very strict on checkin and checkout time. I was told at 10am that someone will call me when a room is available before the 3pm checkin time. The call never happen and got a room near 3pm after I joined the checkin queue again. Obviously no one will bother to call and give u a room before the official checkin time. The staffs were not warm and have the "take it or leave it" kind of attitude. My stay was disturbed by a concert event opposite my room (pool view) and lasted till 11pm. I was not warned at checkin and offer with another alternative even when they see me with young children. It's only I complained the next morning then they apologised and extend another 2 hours late checkout for me. Generally Very petty and calculative in giving the guests early checkin and late checkout. Bad for staycation as all other hotels are very happy to extend that as part of customer service. Stayed there 4 times purely for the pool despite it being one of the worst hotel. The customer services never improve and had got worse.

7.6 Yanitcha T.
Thailand
May 23, 2016
Good
Hard rock hotel is good but it's should have free wi-fi

6.4 Chua P.
Singapore
May 22, 2016
Hotel overall facilities is alright
Hotel overall facilities is alright

7.2 Xin W.
Singapore
May 23, 2016
Happy with our stay
Convenient location, friendly staff, a pity the pool facing room we stayed in that comes with a King size bed doesn't come with a balcony. Overall, we had an enjoyable stay.

9.6 Phoebe Z.
Philippines
May 20, 2016
Love the man made beach and the comfort of the roo
Love this hotel. I have a 6 yr old and she had so much fun with the man made beach/pool. I also love that you get special perks with your stay like discounts to attractions. A sentosa express pass is also complimentary with the stay. The room comes with a super comfy bed 💜

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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