Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore, Singapore 098269

Very good 7.8
Based on 7330 reviews

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About Resorts World Sentosa - Hard Rock Hotel

Description

Experience the one and only accommodation that offers you a sleek, contemporary design and fashionable dining options at Resorts World Sentosa - Hard Rock Hotel. Set in a central location, this award-winning property is in close proximity to the region’s top attractions such as Universal Studios Singapore, the S.E.A. Aquarium, and a whole stretch of retail indulgences along Festive Walk. Resorts World Sentosa - Hard Rock Hotel features striking rooms and suites decked with brilliant amenities. Take advantage of high class facilities such as the swimming pool, gym, the famous Rock Shop, and the Sound of Your Stay program which offers complimentary song downloads and a loan of Fender guitars to jam out with. Resorts World Sentosa - Hard Rock Hotel is totally the perfect choice for travelers who are looking for an extraordinary stay.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • spa
  • massage

Swimming & soaking

  • swimming pool [outdoor]

Water sports

  • private beach

Land sports

  • golf course (within 3 km)

For kids

  • kids club
  • swimming pool [kids]

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant
  • poolside bar
  • bar
  • vending machine

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • ticket service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • babysitting
  • concierge

On-site facilities

  • wheelchair accessible
  • casino
  • facilities for disabled guests
  • elevator
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • business center
  • ATM
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • Hindi
  • Japanese
  • Korean
  • Malay
  • Tamil
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Policies

Kindly note that extra-bed charges in hotel are based on existing bedding configuration

The minimum age required to check in is 21 years.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 98 SGD
Breakfast Charge (when not included in room rate): 32.96 SGD
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 7 km
Distance to Airport: 23 km
Internet Usage Fee: 32.10 SGD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 5
Number of Restaurants: 2
Number of Rooms : 364
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 2010
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.2
  • Food/Dining 7.1

Azwina A.
Singapore
July 27, 2016
Great Service throughout
I booked Hard Rock hotel for 2 nights for my birthday celebration and also hosted a pool party with The Rock Bar. The team that was assisting the event was so patient and so understanding and extremely helpful. They totally made my guests' and my time enjoyable! I would like to say thank you to the Manager on Duty , Angelina Ang, for the surprise birthday cake even without me requesting for it. You guys rock. Thank you for making this birthday of mine feels more special than anything else.

LI P.
Singapore
July 27, 2016
room is dirty, noisy,not worth of money
room is dirty, noisy,not worth of money

CHERRY A.
Philippines
July 21, 2016
ok
ok

Juanni S.
Indonesia
July 21, 2016
Nice hotel with super bad service
Pro: Swimming pool is big and has many attraction such as pool bar, slides, man-made beach. Con: Check-in and check-out will take ages. Hotel should improve on this. You need to pay money when you request a wine glass to the room.

Aleah G.
Singapore
July 18, 2016
A bit disappointing,
Dont expect too much from this hotel. Their cabinets has a nasty smell, But the pool is nice.

Koh K.
Singapore
July 17, 2016
Reno
Reno work in progress

Wendy L.
Singapore
July 16, 2016
Just feeling satisfactory
Been there near 4 years ago and decided to come back for staycation again. However i feel that standard dropped. Location was really good as able to eat anywhere once i stepped out of the hotel. However didn't expect that wifi was being charged in a hotel. Most of the places or even resort do provide free wifi for customers. Didn't expect that i need to pay a deposit before i can get access to internet despite knowing that i will be charge for wifi. Reception lobby area was quite stuffy and warm but staffs are nice. Pleasant stay overall. Thank you

Wirasarjana R.
Indonesia
July 16, 2016
Disappointing
The Cleanliness is BAD, Hard to contact the Staff. Too Expensive

Glen P.
Singapore
July 15, 2016
Hard rock Sentosa
Noisy, no wifi unless paid,TV reception breaks up,staff don't instruct people to queue at check in check out,

Boby T.
Indonesia
July 14, 2016
Dont like it, except location
Room is located very very far from the lift. Room is noisy due to renovation. Sound proof in the room is poor, i can hear next door easily. Not cheap. Difficult to get reasonable late check out. Room is not clean. Extra bed (which we payed) is very hard and covered with something like rubber cover (cheap stuff). Staff is okay.


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