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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5569 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (5569)
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Hosung L. Families with young children South Korea, December 19, 2013
Great location but small things were amiss.

Pool/artifical beach, duty manager, front staff
6.3
wouldn't go again unless I get a special treat with price etc. business connection with RWS also were missing even though it is located as part of the complex.
Lim M. Families with young children Malaysia, December 18, 2013
ok

NIL
5
Jee C. Families with young children Malaysia, December 18, 2013
Fun for children

Comfortable bed, close to attraction, nice swimming pool
8.3
Room is a bit small but comfortable. Bathroom is very inconvenient as it is small and lack of details. Offered package in Agoda is misleading because price is not for 3day-2night stay; it is daily rate. Ideal for children and family vacation.
Jessica-Li V. Couples Australia, December 18, 2013
A very nice hotel

staff, location, design
10
It was an amazing experience and look forward to our next trip there! :)
Kenneth K. Families with older children Malaysia, December 18, 2013
Excellent stay with activities to keep us occupied

Location, Comfort, Unique in terms of the room themes.
7.7
Checked-in late, but still had to wait for another hour before our rooms were ready. However, it was not much of an issue with us as we wanted to have a late lunch at Hard Rock Cafe. After checking in, spent the night walking around Sentosa Island. The next day was a full packed program of itinerary as we paid a visit to Universal Studios. That took up the whole day. That was an amazing experience. The next morning we visited the Sea Aquarium, which was amazing as well. Checked out at 2pm on the 3rd day, well worth the visit.
Lay G. Families with young children Malaysia, December 18, 2013
check in problem.

easy access to park, comfort room,nice view
7
We check in around 12pm but only get the room at 4:30pm (bad experience). But overall experience is moderate.
Angela P. Families with young children Singapore, December 18, 2013
As good as ever just drop in standard

Nice pool, good location, big room
6.3
The cleanliness, comfort and standard of the hotel room seemed to have drop. The room I stayed has an odour, the mini bar was dirty, hanger on the wall not working, tv remote can't work. The housekeeping didn't refill the shower gel and shampoo in the room so we had very little to spare.
Tong-Hoy G. Families with young children Australia, December 17, 2013
Great experience , the kids had so much fun!

Swimming pool, buffet breakfast & close to Universal Studios.
8.7
Friendly efficient staff and service with a smile. We are glad we pick Hard Rock it has a great swimming pool and our kids had so much fun! Will definitely recommend to others and love to visit again.
Siti A. Families with young children Malaysia, December 17, 2013
nice hotel. great bed

nice bed friendly staff great location
7.3
Nice room. Comfy bed.. staffs are helpful..but it took me an hour to check in!! So troublesome after long journey from malaysia and with small child. Room services are quite slow.. no free wifi like other hotels.. and the staff told me that the buffet breakfast was non-halal..so disappointing..others are ok
Cheong Y. Families with young children Malaysia, December 17, 2013
pleasant

Great Swimming Pool, Good Variety of breakfast, walkable distance to Universal Studio
7.7
Stay in Hard Rock Hotel was pleasant, both of my kids feel comfortable to stay there for 2 nights.The pool is the best of the hotel that my elder kid was very much enjoy.Staff were friendly and helpful.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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