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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5203 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (5203)
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Md H. Couples Singapore, September 26, 2013
5 star service

location,food,comfort
9.7
marvelous
Loh L. Families with young children Singapore, September 25, 2013
wonderful place.

good service. good beach pool. have a lot of children facilities.
8
It is a place to re-visit!
Chiu M. Solo travelers Hong Kong, September 25, 2013
Modern and clean

clean, tidy, nice breakfast
7.3
Tk P. Families with young children Malaysia, September 25, 2013
Fun Sandy Pool fr Children

Sandy pool, connected to resort world and comfortable bed
7
The pool was the only attractive part as we were traveling with a toddler. They even provide a ball to play in the pool which was good as my girl loves it. Unfortunately it was a raining at some time so swimming time was limited. Room bed was really comfy, after a tiring journey we all dozed off. Internet was poor and should be improved considering HRH is international and should provide this basic service to all it customers.
Lay K. Couples Malaysia, September 25, 2013
comfortable,relaxing

good location,entertament lots
9.3
Location is good ,transportation is good, entertainment around the hotel. Nice view, clean and fashionable design for the room
Kum F. Couples Singapore, September 25, 2013
quite upscale hotel

cleaniness, big room, nice design
8
hotel is getting old compared to 2 years ago. but overall quite good experience, very freindly and courteous staff.
Francesco R. Couples Australia, September 25, 2013
Great hotel

Clean spacious rooms, awesome pool and plenty of activities close by
9
My wife and I had an awesome time at the Hard Rock Sentosa. It was our 3rd time in Singapore, but the first time at the Hard Rock. The rooms were spacious and clean, and the pool was sensational, we could have spent longer there. Plenty of things to do right on your doorstep with universal studios and the sea aquarium ect. I would definitely recommend this hotel to anyone travelling to Singapore and wants to stay on Sentosa island
Lau N. Couples Malaysia, September 25, 2013
We have had a wonderful stayed at Hard Rock Hotel!

Big, Clean and Fun !
8.3
Receptionist served us with a big smile greeting, everything was smooth during our check in. The room of the hotel is the largest i have ever seen in singapore, decoration was excellent! The only matter that bothering us was WIFI! Although it's not really expensive, but i think if Hotel could provides free WIFI, i would rated this as 9/10.
Teghan J. Couples Australia, September 25, 2013
Good hotel in a great location

Pool bar, location, attraction pass
7.3
Stayed at hard rock in pool facing room. Upon check in was told room was a smoking room although the opposite was requested. Staff joined 2 singles together in a non-smoking which was not ideal. No free wi-fi. Swim up pool bar was great. Close to all major attractions on sentosa island.
Nigel C. Couples Australia, September 24, 2013
Far better hotels in the area for the price.

Pool Area, room size, locality to Universal Studios
5
The hotel is very expensive all round. Checkin / out was very slow due to lack of staff. Hotel was dirty and rooms not cleaned properly. For a five star resort woukld expect far better. eg: towels were thread bare, carpets not vacuumed properly (food was on carpet in the hallways for the whole stay), mini bar was half empty when we arrived and then they tried charging, $5 charge for any room service (including asking for two wine glasses), mini bar prices extortionate (even for Singapore), no free internet. The price we paid through Agoda was very good (sopecial deal booked 6 months in advance), however would definitely be very unhappy if we had paid normal rates. Definitely not what you would expect of a 5 Star Resort. The pool area was great but the sun beds were lacking and in need of repair.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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