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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5594 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (5594)
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Rachel M. Families with young children Indonesia, December 20, 2013
awesome!

clean,friendly,large room
8
Awesome!they upgrade our room and really nice staff and helpful specially for us with 4 children (12y,10y,4y,11m baby) Thankyou soooo much hard rock hotel for the niceeee service!:) Will be back soon
Meita P. Families with young children Indonesia, December 20, 2013
great for family

nice swimming pool, modern, and funky?
7
Second time and my kids still love it. Great atmosphere and great swimming pool. Good for family with younger children
Ng K. Couples Malaysia, December 19, 2013
friendly and helpful staff

near shopping
5.3
prefer if breakfast included and no charges for wifi
Hosung L. Families with young children South Korea, December 19, 2013
Great location but small things were amiss.

Pool/artifical beach, duty manager, front staff
6.3
wouldn't go again unless I get a special treat with price etc. business connection with RWS also were missing even though it is located as part of the complex.
Lim M. Families with young children Malaysia, December 18, 2013
ok

NIL
5
Jee C. Families with young children Malaysia, December 18, 2013
Fun for children

Comfortable bed, close to attraction, nice swimming pool
8.3
Room is a bit small but comfortable. Bathroom is very inconvenient as it is small and lack of details. Offered package in Agoda is misleading because price is not for 3day-2night stay; it is daily rate. Ideal for children and family vacation.
Jessica-Li V. Couples Australia, December 18, 2013
A very nice hotel

staff, location, design
10
It was an amazing experience and look forward to our next trip there! :)
Kenneth K. Families with older children Malaysia, December 18, 2013
Excellent stay with activities to keep us occupied

Location, Comfort, Unique in terms of the room themes.
7.7
Checked-in late, but still had to wait for another hour before our rooms were ready. However, it was not much of an issue with us as we wanted to have a late lunch at Hard Rock Cafe. After checking in, spent the night walking around Sentosa Island. The next day was a full packed program of itinerary as we paid a visit to Universal Studios. That took up the whole day. That was an amazing experience. The next morning we visited the Sea Aquarium, which was amazing as well. Checked out at 2pm on the 3rd day, well worth the visit.
Lay G. Families with young children Malaysia, December 18, 2013
check in problem.

easy access to park, comfort room,nice view
7
We check in around 12pm but only get the room at 4:30pm (bad experience). But overall experience is moderate.
Angela P. Families with young children Singapore, December 18, 2013
As good as ever just drop in standard

Nice pool, good location, big room
6.3
The cleanliness, comfort and standard of the hotel room seemed to have drop. The room I stayed has an odour, the mini bar was dirty, hanger on the wall not working, tv remote can't work. The housekeeping didn't refill the shower gel and shampoo in the room so we had very little to spare.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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