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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
6105 reviews

Value for Money
7.3
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (6105)
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Manisah M. Families with young children Singapore, May 3, 2014
Superb staycation

live band, the bed and the swimming pool
10
My staycation was always a superb one if it is with hardrock hotel. I love the king bed which consists of two matresses (one which can be pulled from below). Ideal for those who have young children. The cleanlinest of the room is excellent. They have fantastic swimming pool/childrens pool which caters to the needs of young children. Overall, the hotel is lovely. This is my second time staying in hardrock hotel and i would definitely book this hotel again for my next staycation with my family.
Marichelle V. Couples Philippines, May 3, 2014
The hotel is too costly

Centrally located
4.3
Costly in comparison with its amenities and services provided. No free wifi. Our room is clean and comfy
Yong W. Couples Singapore, May 3, 2014
Nice getaway

beach pool, rock themed and relaxing environment
8.3
It was really great. Although it takes awhile to check-in, but the staff was really helpful and AGODA was really great to help us change the booking date as we went on the wrong date.
Ong P. Couples Malaysia, May 3, 2014
Average

Location, cleaniness, nice pool
6.3
no breakfast provided was not given a king /queen bed but given a 2 single bed instead for a newly married couple - extremely disappointed.
Pamela M. Families with young children Philippines, April 29, 2014
Not good, uncomfortable,

Near universal studios, good swimming pool, big
6
Not good, im with children but were given a smoking room, the lobby personnel ( jennifer ) should have considered that the smoke is not good for children
Kok Y. Solo travelers Malaysia, April 29, 2014
For fun and artistic people

Convenient, relaxing and entertaining
6.7
Overall experience is fine except the check-in. Took too long. Some of front desk staffs didn't serve me even though they weren't doing anything and let only one of their colleagues busy serve other customers. No team work.
Ungku I. Families with young children Malaysia, April 29, 2014
enjoy n relax

friendly staff, modern designed, nice room
8.3
Samson C. Couples Singapore, April 29, 2014
Staff inexperienced, curt, not service-minded

n.a.
7
Jeffrey B. Families with young children Singapore, April 29, 2014
Conveniently located next to Universal Studios :)

Close to attractions, food and shopping
9.7
Had an enjoyable 1 night stay.
Thomas B. Couples Australia, April 29, 2014
undecided

Helpful staff, attactions close on Sentosa
6.3
My expectations were not fulfilled with this hotel. O.K. its not a bad hotel but when you enter the lobby its dark,really, Like a bad nightclub. Has live music evenings but for me it just does not seem to work when the main area has hotel checkin ,bar and live music all in one with fairly average furnishings. The room was big and bathroom very good.Also the staff were very nice and helpful. Attractions on sentosa were very good and universal studios only a 5 minute walk(recommended) Overall, for the price it could and should be better, and in my opinion it seems to try to be cool but just comes up short.

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