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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5198 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (5198)
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Chia K. Families with older children Singapore, September 16, 2013
relaxed and refreshing

cleanliness, location and the ambience
7.3
Keng P. Families with young children Malaysia, September 16, 2013
Check in Hotel took almost 2 hour

Room, Location
7
The service suck!! Check in took almost 2 hour, This is the worst service I ever have in my life!!!
Shirley W. Families with young children September 16, 2013
Very relax

The pool is awesome, kids love it
5
Check In was very slow, I have to stand in a Q for almost an hour, overall the hotel is good.
Frankie C. Families with young children Malaysia, September 16, 2013
not nicely hotel

no command
4.3
Hotel check in have wait very long time ,about 3 hour until 4pm you also still cannot check in the hotel,you have to register first and wait 3 hour to check in.bad mood after waiting.
Jeremy K. Families with older children Malaysia, September 16, 2013
Had a great time

Clean,comfortable,
8.7
Muhammed H. Couples Turkey, September 16, 2013
good

very bad recepsion, very bad que, noise
4.7
Chee Y. Families with young children Malaysia, September 16, 2013
Nice hotel in Sentosa

Big room, nice pool and near to USS
8
Kelly C. Families with young children Singapore, September 15, 2013
Good for family with young children

Swimming pool, theme park,family fun
10
Children enjoyed the large pool with sand play area good for young children especially and deeper pool for swimming. Guests can also use pool of Festive Hotel for variation. Room is good size with a pull out bed which kiddos like. Room sound system is good to enjoy movie. Toilet design is modern and nice to look at, however they do not replace shampoo or shower gel. International buffet is good quality but very crowded. Wifi is unstable. Easy walk to Universal Studio and other hotels.
Chong I. Groups Malaysia, September 15, 2013
Luxury Stay

Centrally located, great pool view, comfortable room/bed
8
It was overall a very pleasant/luxury stay. the only setback is during peak time (weekends-check in/out period), very limited staffs at reception kept the customers waited for real long. no complimentary wifi.
Yi Y. Couples Singapore, September 15, 2013
It was fantastic

Near to casino, centralised area near USS, friendly staff.
6.7
It was a pleasant stay in the overall..but we thought that the room could be slightly more spacious. The check in was abit slow, so perhaps the number of counters can be increased to facilitate the process.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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