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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

from 6445 reviews

Value for Money
7.3
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (6445)
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Novfan N. Families with young children Indonesia, May 30, 2014
Amazing

good attraction and fun
7.7
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Christian L. Families with young children Indonesia, May 30, 2014
slow check-in, bad performance

There was nothing good on this Hotel, except the location.
4
It was very disappointed, i had to wait for long time almost 30 minutes while checked-in, i saw there were more than 3 people behind me. The air conditioner also was not work properly, i couldn't adjust to lower fan speed, it was very noisy. The hot water also not stable, it was change suddenly to cold. We found the broken glass on the carpet that hurt my wife's feet. How's the 5 stars rate hotel could be like this?
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Mun Y. Families with young children Malaysia, May 30, 2014
Comfortable

Good swimming pool, easy excess to theme park, surrounding with good restaurant
8
Enjoy it very much. Lovely swimming pool. Easy access to theme park, surrounding with good restaurant. A very relax trip.
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Sashi V. Families with older children Malaysia, May 30, 2014
Comfortable, Clean but expensive

Big rooms with unique designs, strategic location to casino/shopping malls/universal studio, 24hrs Gym facilities
7.7
Awesome stay!
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Mark O. Business travelers Philippines, May 30, 2014
Great experience in our stay

Great, Nice and Luxury Hotel
9.3
Wifi is chargable. A nice and clean hotel. Staff is very friendly. Quiet and Relaxing hotel.
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Meliza L. Families with young children Philippines, May 30, 2014
Close to USS

close to universal studios, decent room space, pool facility
8
Love the big pool
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Cheryl B. Families with young children Philippines, May 29, 2014
A very great stay

Beach pool, close to attractions, facilities
8.7
Definitely we will be staying here when we go back to singapore
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Yansen M. Families with young children Indonesia, May 29, 2014
a funtastic location for children

close to entertainment, wonderful facilities and most competitive price for hotel inside Sentosa island
7.7
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Uday A. Families with young children India, May 29, 2014
Stay was average

Location
5.3
Stay was average as there was a weird smell in the room which never went away. Even after multiple complaints about low water pressure in the wash basin and shower, they could not fix the problem. Apparently this property has a water pressure issue and on one of the days their hot water pump had also malfunctioned leaving us with no hot water in the room for a few hours.
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Freddy S. Couples Indonesia, May 28, 2014
Nice Hotel

Location in the Resort World Area (Although the most far out), Discount offer 50%, Room full of beds n sofas - (recommended for familly with 2 children)
7.7
Because of the promo 50 % discount, I book this hotel. It was amazing the decor, but the location is the farthest among other hotels in the resort world, so need to walk a little bit longer to reach universal studio area. The room was excellent, there is a long sofa to be used as extra bed, and another bed stowed under the master bed... very nice feature. Free ice cube machine. One thing, I wish the promotion would include the breakfast option.
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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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