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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5192 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (5192)
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Nurul H. Couples Brunei Darussalam, September 6, 2013
very "hard rock"

attractive, beautiful and fun
9
staying here for a fun honeymoon is interesting but not for relaxing tho since the area is quite busy and noisy. but sightseeing with families is the best place to choose
Chen M. Couples Malaysia, September 6, 2013
Good for relax

Swimming pool, location near at sentosa and comforatable hotel
6.3
I would say average. Nothing much different about this hotel
Simon P. Couples Australia, September 6, 2013
Theme parks and family fun

Location, bed and concierge
7.7
Rooms a bit run down even though they are new. Comfy bed. Good location. Staff vacuum at night around 930. Overall not to bad though. To much to do to be in room very long
Douglas K. Couples United Kingdom, September 6, 2013
Terrible value for money

Getting out of it, nothing else, vastly over rated.
4.3
We arrived at the hotel at 06:15am, I had already sent an e-mail informing them of our early arrival, when I asked for a restaurant where we could get a coffee, the receptionist told us that no restaurant was open until 07:30am, but that we could go to McDonalds if we wanted a coffee. The foyer was sparsely decorated, the bar area stuck out like a carbuncle and was totally out of place. When we did attempt a buffet, the food was all dry and had not been attended to in a while. After hearing about the "Hard Rock Hotel" and trying it out, we will never go back, a very disappointing experience. The room was dirty, dust could be seen everywhere, and only 1 bedside table.
Angus K. Couples Singapore, September 6, 2013
Not bad

Comfortable rooms, good view and clean toilets
8
overall was quite decent,however check it timing is stricly after 3pm. Rooms had to wait for a very long time before it is available for check in. Staff are quite friendly. Bed didn't seemlike a king size bed, felt more like a queen size. The TV had very few channels and no movie channels. Swimming pool was nice and big.
Sebestian S. Solo travelers Singapore, September 5, 2013
Pleasant & comfortable

Nice restaurants nearby, quite, easy access to city attraction
8
Ahmad S. Families with young children Malaysia, September 5, 2013
Fascinating and cool

Close to USS and Aquarium, Value for money and great experience
7.7
Fascinating and cool experience, would like to stay there sometime in the future if I were to travel to Singapore
Harvin S. Solo travelers Singapore, September 5, 2013
Great stay cation.

Bed. Toilet. Soccer channels on TV.
9.7
Wonderful to have soccer channels on TV. Big and very comfortable bed. Big n nicely designed toilet. Would definitely b coming back for a stay again!
Mohd F. Couples Singapore, September 5, 2013
perfect staycation with nice pool view

excellent and fast customer service from the housekeeping,comfortable double bed and the beautiful beach pool
7.7
I had a good time staying in hard rock hotel.the receptionist greet me with a smile and processed my check in fast and efficient. When the remote control in the room is faulty, the housekeeping attended to me as soon after i called them. Hard rock hotel definitely have dedicated staffs who possessed great customer service and hospitality. Beach pool is the main attraction in hard rock hotel. Nice pool view from the balcony. I will definitely go back to hard rock hotel soon.
Shi M. Couples Singapore, September 5, 2013
Near to all attraction

Near to attraction, shopping & casino
7.3
Good experiences with attentive staff, buggy to bring us around

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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