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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

from 6341 reviews

Value for Money
7.3
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (6341)
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Desmond W. Couples Singapore, May 20, 2014
Enjoyable

Fast Room Service, Near Beach, Central
8.7
Good Experience
Dominic H. Couples Singapore, May 20, 2014
It was a fantastic stay with RWS.

Pool, Gym, Ambience
8.3
Awesome night stay with RWS, bathtub with salt and artificial beach built within the space of RWS
Pearl T. Families with young children Singapore, May 19, 2014
Wonderful pleasant stay

Man made beach swimming pool
9.3
My child throughly enjoyed the small strip of man made beach with swimming pool. The rooms were well insulated and I could hardly hear anyone or my neighbours. Loved the scent of the jasmine and mandarin toiletries. Overall a pleasant stay which is conveniently located in the middle of most of RWS activties.
Muhammad A. Couples Singapore, May 19, 2014
Fun.Exiting!

Rock & roll!
6.7
Awesome!..I hope they continue with their 'rock' service!
Lau A. Couples Malaysia, May 19, 2014
reception slow , wifi chargeable, overall ok

nice room,
6.3
ok
Chan K. Couples China, May 19, 2014
not bad

swimming pool is very good
5.3
the light is very weak and the room is dirty
Sandar L. Couples Singapore, May 19, 2014
Perfect & nice hotel !

1. Nice view 2. Close to universal & beach 3. Nice fare
6
Great time to stay there. Nice view hotel and all are helpful .
Mei T. Couples Singapore, May 19, 2014
Overall stay was satisfactory.

Pretty decent buffet for the price, Comfortable bed,
5.7
Staff at check,in counter was rude and aloft, resulting in slow check,in. We requested for a non,smoking room and was told that the only non,smoking room left was one with twin beds. However, after we insisted on her checking and requested to speak to the manager, she came back and told us that there's one non,smoking room with a double bed. All these could have been avoided had the staff been more meticulous. Also, staff at counter don't seem to be very well,equipped with the offers and promotions that the hotel is having for customers. They had to double check with more senior staff for confirmation. Overall stay was only satisfactory because at least the room was clean and the bed was very comfortable.
Rena L. Families with young children Singapore, May 19, 2014
clean and confort

the swimming with man,made sand, the international buffet and walkable distance to most extraction in sentosa
7.7
enjoyable and had so much fun with my family! the staff were friendly and helpful! bed's comfortable and my 8 mth old baby were given baby cot to sleep in (upon request). the only thing is that when we reached at 3+pm to check in, the room still need 30mins to setup and we were given 2 shampoo and conditioner instead of 1 shampoo and 1 body soap . otherwise, everything seems good.
Au F. Couples Hong Kong, May 19, 2014
Not value for money

located in Sentosa
4.7
Not a 5-star hotel: broken bed sheet and couch, scratches on furniture, stain everywhere e.g. washroom, glass-wall. We found the security lock of the room door was broken and called housekeeping to fix it.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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