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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

from 6465 reviews

Value for Money
7.3
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (6465)
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Jiawen O. Couples Singapore, May 28, 2014
Average. Stain on bed

Near to USS, beach and sentosa attraction
5
Nothing special. Staff seem unwilling to attend to my request. Room are okay but stains on bed sheet
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Sylvia G. Families with young children Indonesia, May 28, 2014
Fantastic

Service, aura and design
8.7
Fantastic and amazing. View and design very good. In a hotel can find beach.
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Florina K. Couples Philippines, May 28, 2014
Good but???

The good thing about this hotel their check in and check out is very fast. The staff especially in the reception area are very helpful as when we request for non -smoking room they give it to us.
7.3
Good however we do not like the food that being served from Starz when we ordered room delivery, the foods was being re-heat as you can see and tasted from the quality of the food. Not very good as no free internet or even a free wi-fi even in a their lobby. We have expected that this hotel will have a free wi-fi but it turn out they dont have one which we makes our stay feel disappointed a little.
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Rizky N. Families with young children Indonesia, May 28, 2014
Great locations

Location, sentosa, dining
7.7
Hotel was great, but to be frankly its over priced hotel, if you want to spend most of the time in sentosa than this hotel is perfect.
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Setyadi P. Families with young children Indonesia, May 27, 2014
Resortt hotel with walking dist. attractions

Walking distance attractions, child friendly pools and quiet surroundings
8.7
It was a pleasure and leisuring stay for the whole family, especially the children got all of they want while staying at the hotel (Universal Studio, the beach, the pool etc.).
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Kudang S. Families with young children Malaysia, May 27, 2014
Great experience

Friendly staff & right at the center of major attractions
9.7
Awesome. All staff was very friendly and helpful. Worth for money.
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Suprianto S. Families with young children Indonesia, May 27, 2014
great hotel but no free wifi..

nice surrounding, child friendly swimming pool and close to major attraction
7.3
staying at hard rock hotel is just nice with nice surrounding and great for family time but too bad wifi is not free at guest room with that kind of price.
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Surina D. Groups Brunei Darussalam, May 27, 2014
Luxury!

Cleanliness, Spacious Rooms, Comfortable Hotel
7.3
Everything was great! The hotel was close to Universal Studio, Adventure Cove and S.E.A Aquarium (walking distance). The shops and foods are nearby too! Facilities all in great condition and provided. However, checking in and out was quite slow (but acceptable?) with the fact only 2 staffs were there to attend the guests. Bags were well taken care of and protected as we decided to check out early and go for a walk around the area for a bit longer. Overall, it was a nice stay! Recommended!
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Evlyn L. Couples Malaysia, May 26, 2014
Great

Near to the attraction , very comfortable stay , friendly and aggressive staff service
9.7
Very happy , enjoy and comfortable . Expensive but worth it
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Mui L. Families with young children Singapore, May 26, 2014
Nice and spacious hotel

Sufficient beds for family of 4, clean and spacious, great pool
7.3
My stay at hard rock hotel was great as hotel is very clean, spacious for family of 4. Only negative part is there is no door in the bathroom tho there are separate glass doors for bath area and toilet but with no latch. Can be very embrassing if kids push in while adult is taking shower or using the toilet.
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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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