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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5697 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (5697)
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Eileen S. Groups Australia, November 16, 2013
excellent location but over rated

LOCATION LOCATION LOCATION
7.3
Spent a few nights here whilst staying on Sentosa, hotel was perfectly located near Universal and within a few minutes of all the attractions. The hotel itself was rather over rated in my opinion. Rooms were nothing to rave about but what the property does have is a spectacular pool area. The poolview rooms have great views of the pool and across to Universal studios. Enoyable stay but won't be back.
Yong Y. Solo travelers Malaysia, November 14, 2013
Excellence hotel, great services!!!

Hotel Condition & Cleanliness very good, Staffs performance very friendly & good smiling, comfortable & good view in Sentosa
9.7
Fabulous!!! one of the best hotels in Singapore, worth to stay, good services, great location in Sentosa.
Wee K. Couples Singapore, November 14, 2013
A mixed of surprises and disappointments

Late check out possible, birthday cake for my partner, nice swimming pool
6
This was just a day of stay-cation for my partner's birthday. We went out on the day of check in and return to find a birthday cake for my partner. The door ledge was damaged and so you cannot ledge it. The staff who was tasked to join the two single into one bed opened the door since the ledge was damage with my partner yet to be dressed. Booked a king size ended give two single, the sleep was not as comfortable due to the sinking middle of the joining of two single beds. The room was not very clean with some of the side chairs still containing sand. The bathroom raining head was lack of power and came with little water to do a bath we end up using the shower head instead. Request for late check out, one staff mention 1pm and return next day to confirm, while we seek another staff who gave us till 2pm. Two different standard for two different staff.
Chun L. Families with young children Australia, November 14, 2013
nice hotel and nice swimming pool

room, swimming pool, close to restaurant and transit
7.7
Nice hotel with nice swimming pool and big size room. This hotel is in Sentosa and can walk to universal movie world, underwater world. Close to a lots of restaurant and cafe shop. Also can take tram go to the food court in Entrance. But don't forget to asking free tram ticket from hotel back to Sentosa. It is good for family enjoy 2 or 3 days in Sentosa.
Lau W. Families with young children Singapore, November 14, 2013
Overall the stay is nice and room is modern.

Pool view, big room & swimming pool
7.3
This is the second time booking this hotel. The pool view room was nice. The swimming pool is great and the kids like it enjoy it very much. Had dinner in the restaurant, the price is on the hihger end but the taste is real good. The design of the room is modern and the size is good.
Czarina M. Families with older children Singapore, November 14, 2013
old hotel already but nice pool

nice pool big rooms location near casino and beach
9.3
its a nice hotel but needs refurbishment. the pools are amazing though.
Latifah L. Couples Singapore, November 13, 2013
Horrible

Pool, location and breakfast
6
The stay itself was ok but there are few thing that are not up to a standard of a 5 star hotel. No customer service..
Amit K. Families with young children India, November 13, 2013
Fun and entertainment holiday with family.

Chic Design,swimming pool, walking distance to universal studio.
9.3
Had a wonderful time in the hotel at the swimming pool and artificial beach with son. Great music in the cafe. Chic design bedrooms and great ambience. gfjhgjhhjkhkjlkjlkjlkjlkjkljlkjl;kjl;jjhjyguyhuhiouiuiajhsdaskhfsdjflsdkf;lsdkfljsdkfhsdkhkjsdhfgkjsdhfkjsdflkjsdfl;ksd;lfkdslkfjkldsjflksdfjsd sdkjfhjsdfkldsklfsdjflkdsjflkjdo
Vladimir C. Families with young children Philippines, November 13, 2013
great stay

location rooms service
9.7
Great stay. The package is really value for money. We enjoyed the hotel and all the attractions. Very handy and cloae to everything
Slamat S. Business travelers Indonesia, November 13, 2013
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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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