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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
6135 reviews

Value for Money
7.3
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (6135)
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Yung S. Families with young children Singapore, March 18, 2014
Great 3D2N get away

Location - walking distance to Universal Studio, Adventure Cove & Sea Aquarium. Provide free shuttle to
8
Lena N. Families with older children Singapore, March 18, 2014
enjoyable stay

1)nice swimming pool 2) close to major attractions 3) nice restaurant
7.3
Kids enjoyed the swimming pool in Hard rock hotel. But it was a bit over crowded as other guests from RWS hotel shared the facilities too. Try the Starz restaurant buffet, good deal if dine with 2 adults, kids dine free. Quality of food is acceptable too. Overall, an enjoyable stay!
Bryan T. Families with young children Canada, March 18, 2014
wouldn't recommend it

location ... outdoor pool
6.3
1.no free wifi. They charged 30sgd for 24 hours. We went to a local cell phone Company and got a phone card with wifi for 15sgd. 2.room service food.... not consistent.the first day I ordered ribs and they were good the second day I ordered the same rib but they were delicious ..better then the first day..individually cut unlike the first day. 2 days later I decided to order ribs again...they were terrible. Food quality was inconsistent. And their soups are very watered down. Both the pumpkin and the mushroom soup. I would NOT recommend it.
Marcus F. Couples Malaysia, March 17, 2014
I would love to stay at hard rock hotel again!

The hotel is quite comfortable, walking distances to universal studios, cove and SEA aquarium. Recommended for family with children as it is near to their entertainment area.
8
One thing that I don't really like about the hotel services is the laundry services, I have asked for a express laundry (ONCE) and at the end of my stay, I need to pay the hotel !!! I was shocked at the bill and ask them to list down the laundry of the prices for each items that are being washed, and they said it cannot be done, I was really mad at this kind of services cause it is clearly unacceptable for this kind of to ridiculous price! I rather buy branded clothes than to get it wash! It's like I'm being robbed. Hard rock hotel, pls look into this matter. Thanks.
Meng H. Families with young children Malaysia, March 16, 2014
Great and awesome room comfort

The mattress is too comfort, provide additional mattress and not far from casino
8.7
Overall is good but the only problem is security kinda bad. Everyone can go up to your doorstep without room access card as there is no need to security anywhere
Mohamed Y. Families with young children Singapore, March 16, 2014
Nice gateway for short weekend

Swimming pool, Nice view from the room, easy excess in/out
9.7
I have wonderful stay in this hotel, will come back again
Eileen T. Couples Malaysia, March 15, 2014
Fabulous

Fun & attractive
9
WORTH OF MONEY & FULL OF FUN DURING THE STAY IN THIS HOTEL, WILL RECOMMEND TO MY FRIEND.
Kim T. Couples Australia, March 15, 2014
Great relaxed full of things to do close bye

Clean great staff lots of attractions close to hotel
9.3
Merien K. Families with young children France, March 14, 2014
Room is ok, but smelly

Swimming pool
4.7
Good location in Sentosa, Room is ok but smelly. No door in the bathroom, so it was not safe for the young kids.
Siti N. Families with young children Singapore, March 14, 2014
Comfortable room and great pool

Child friendly pool, clean room and comfy bed
8
We booked a deluxe pool view room with king bed but upon checking in, was told that they are only left with twin bed and ALL the rooms with balcony are only equipped with twin beds. Meaning the kings are without balconies. We later found out that the recep staff lied to us about this cos our friend actually got a room with balcony and king bed! We felt cheated and we needed the king badly as my baby is co-sleeping with me so we had to sleep on the single bed on our own while my hubs took the other one. Other den that, we were quite impress that hard rock do have a tub for my 2mth old baby upon request and a baby cot was also provided altho we dont need it. Room is clean and cosy. Pool was awesome. Good for kids. Hotel is very near Universal studios and theres a lot of cafes n restaurant nearby. Macdonalds is 24hrs in case u get hungry in the middle of the night. Hotel SHOULD give free wifi cos most hotel now do provide it free for guests.

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