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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5202 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (5202)
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Julius M. Families with young children Philippines, July 16, 2013
Fun-packed package

Walking distance from Universal Studios SG, Friendly Staff, Close to other major Singapore attractions
8
What I liked about this hotel is its proximity to Universal Studios Singapore and other major attractions at Sentosa. Each time we needed to rest, we just walked back to our hotel room. The 3D2N Multi-Attractions package is also a very good deal since all tickets to major attractions such as Universal Studios, SEA Aquarium and Adventure Cove Waterpark were already included.
Kelly M. Families with older children Australia, July 16, 2013
Relaxing & Entertaining

The pool/s, the luxurious feeling rooms & the buffet breakfast choices
9.3
Fabulous!! Loved the pool bar & it's location next to shops & attractions
Hor K. Groups Malaysia, July 15, 2013
FOR A ROCKER FAN ONLY

spacious room, clean room, helpful staff
5.3
for the price, i wont really recommend Hard Rock Hotel unless ur a die-hard rock fan. otherwise u will be disappointed as there is no security for the lift, no WIFI, and nothing much except for a pretty room. The room comes with a pull out bed - good for additional guest. The toilet is not very impressive although big.
Hoo M. Families with young children Malaysia, July 14, 2013
Worst experience

Good location
2
-how could i pay so much and there is no breakfast included, nor any wifi? -special request for early check as i arrive early with kid. but this was ignored. It is on a thursday and non- school holiday. How could the hotel is full, without spare room even at 1pm? this is ridiculos - try to dine at hard-rock cafe, but is full and not priority given to in house guest.
Faisal N. Families with young children United Arab Emirates, July 13, 2013
Great location next to universal

Swimming pool, location, child friendly
7.7
Went with child and infant, great location next to universal. Hotel needs some upgrading but still comfortable.
Yuliana P. Families with young children Indonesia, July 12, 2013
It was great

rooms, swimming pool, close to sentosa's attractions
9
it was great. we were fully used the swimming pool, especially our little kids.
Katherine L. Couples Hong Kong, July 11, 2013
Extremely bad, won't come back!!

Pool view. Close to park and restaurants
2.7
It was really bad, room very dirty, found red stain on the bed which was disguising, poor staff performance, dirty corridor with sands from the pool all over. Cannot accept this standard with their expensive charge!!
Mark W. Families with young children Austria, July 10, 2013
Enjoyable and close to attractions

The Pool, It's location and friendly staff
7.7
As this was our first visit to Singapore, I was very pleased with picturesque surroundings and location of this hotel. It was only a short distance walk to the Universal Studios Theme Park and many other attractions and shopping areas on Sentosa Island. Generally the hotel was maintained well and the swimming pools were fantastic. Transport access for travelling to the city was close by, however locating the free city transport shuttle bus was not simple, and once located the waiting area in the carpark was quite hot and uncomfortable.
Kusuma S. Families with young children Indonesia, July 10, 2013
Amazing bed and breakfast

Large room and bathroom, nice pool and yummy breakfast
7.7
Its hotel is very strategis location that closed to USS and Sentosa playground. Its very nice if you come with your family. The pool was very nice.
Li C. Families with older children Taiwan, July 9, 2013
Excellent

The swimming pool is excellent, the room is spacious and clean
9
Good and the swimming pool is excellent for Chirdren to pay and only 10 minutes walking, we can arrive Universal Studio but not until 4pm, we can get check in.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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