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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5316 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (5316)
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Sutejo P. Families with young children Indonesia, August 8, 2013
Great location for Universal studio

Location , location , location
7
The room design is OK , they have rolling bed for you , so if you travel with one children , you can save money for extra bed . The pool is nice , they have white sand inside the pool , which is a new experience for my children. The pool have so many criteria , from toddler , teenage and adult . Other thing , OK only . Room service , have to wait , because the hotel seem lack of employee and super busy .
Enjelita J. Families with young children Indonesia, August 8, 2013
great stay at great hotel with great pool

big n nice room, great location and great pool
5.3
Nice. Impressing. Happy. All the kids are very happy with the room view, the pool. The room is very family oriented. With 1 king sz bed, 1 single pull out bed and 1 bench attached the window, with the pool view with the sz of single bed more or less. So the room is big. Extremely comfortable. The pool is extremely excited. With sand pool, whirpool and big pool without sand as well. The kids, the family extremely happy. Except the check in time 3pm. And check out time 11 am. The rest are amazing. On top of that, there's a free shuttle to sentosa.
Tiffany W. Families with young children China, August 8, 2013
Very bad experience. Poor service.

Close to the park.
5
1) after finished the check in registration at 2pm. We need to wait for an hour to get the room keys. The bad thinks is, the staffs told me cannot find my records! 2) they release my hotel room to other guests while I am still using the room!! The sence of security is too low. And this is really unacceptable. 3) my brother hv a minor injury at the hotel. The cleaning staff didn't show the "dangers/caution" sign properly. My brother falling down into an aqueduct, after seeing the nurse from the Parks, we were told to go to the hospital for further checking. And that's was midnite.
Herbert S. Families with young children Indonesia, August 8, 2013
Very close to amusement park!

No taxi needed to go to the amusement park all day long
8.3
Nicely located, near the amusement park, good for kids Satisfied, overall a good hotel Will come again :D
Joyce Y. Couples Singapore, August 7, 2013
Staycation

Clean, Pool, Staff
7
Expected more from the hotel in regards to room amenities. Only bath towels and one hand towel provided. No face towels. Only had shampoo and soap. No conditioners nor body lotion. Made my hair really bad. ): Other than that, it has a great pool!
Lina T. Groups Indonesia, August 7, 2013
Hard rock is a great yotel & we enjoyed it.👍

Large room, nice design, staff good
9
My family enjoyed stayed at Hard Rock Sentosa. We can shoping around hotel. And Universal and Sea Aquarium is near hotel, My Group is 4 families with 3 older children and 3 young children. Room have a nice design and have a large bathroom and the staff is good. Especially my young kid liked the design room. We will stay again next time.
Teddy C. Families with older children Indonesia, August 7, 2013
large rooms for reasonable price

clean, large, comfortable
7
Teddy C. Families with young children Indonesia, August 7, 2013
clean but expensive

clean, near universal studios, good decoration
6
Po Y. Families with young children United Kingdom, August 7, 2013
Close to Universal Studio, SEA and waterpark

Close to Universal Studio, SEA and waterpark
7.3
Hotel is close to Universal Studio, SEA and waterpark. It is also very convenient to all round Sentosa. The room is clean and tidy. The breakfast buffet has a lot choice for selection. The swimming pool with sand is highly recommended. This hotel is absolutely suitable for a family especially with young child.
Yulie Z. Families with young children Indonesia, August 7, 2013
nice swimming pool for kids, large bed

nice location, nice swimming pool, large room
7.3
the hotel was nice, the room quite big with two double bed and 1 another bed, the swimming pool was great for children..

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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