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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Hotel Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
4460 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (4460)
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Wong K. Couples Hong Kong, March 6, 2013
Only ok if want to stay in Sentosa whole day

Not much
4
The hotel room is small in a resort standard. There is no bath-hub. There are shower gel and shampoo, but not conditioner. Can buy from a 7-11 close to Sentosa express station. Only charged WiFi is avaiable. Price is high. Even no WiFi in hotel lobby and public area. Bring the hardcopy booking voucher to the front-desk to avoid check-in delay. Don't expect a warm smile at frontdesk. U can feel better when recognize this is not a resort, but just a small business inn. No one answer frontdesk telephone at night. Need to dial to operator and let her route the call. No late checkout even you agree to pay. Reason told was the hotel was fully booked, even in a non-holiday week day without major event was happening. Make the guest feel stupid when requesting this service.
Vasanthi N. Couples Malaysia, March 6, 2013
Great Hotel and Great Service

Everything in the hotel I liked very much
10
- Thank you to Agoda for such a wonderful package for the stay and which inclue the three attractions entry for two. Lots of my friends are shocked with the fantastic rate and they can't believe it. Do more offer's and ensure you Agoda will be our 1st choice from now. - Hotel is great and Service is excellent. Room is just nice for two persons. Only thing is the room don't have a sofa seat / No Pipe tubes for washing / No close door for changing. It means you take bath and come out and change where no door..It's open room. For Couple is ok but if for friends and grown family gathering (boys and girls) difficult to change cloths since no lock room. - No Sofa to seat and relax after long day out. The body need to lean. They have an attached box seat which is not comfortable..It's like a small bed where another person can sleep. - When go toilet only have tissue to clean and no pipe tube which most of the hotel's have. - The rest all are excellent...
Ibrahim R. Families with young children Malaysia, March 6, 2013
Perfect for families !

Pool bar,Pools and beach,Universal studio a walk away
9
Everything was nice and perfect.I booked two rooms , both i have pool viewed,Very quiet and pleasant. I have two small kids and they both love it there. So near by everything. It was my perfect 3 days 2 nights full of activies to do and so little time.
King G. Families with young children Philippines, March 6, 2013
very relaxing and comfortable rooms

location was excellent, their rooms are huge and the staff was very friendly
8.7
Cheu P. Couples Singapore, March 5, 2013
Classy place with nice theme

Theme and design
8
Good. Separate shower and toilet. Spacious. Strange chair at the lift lobby.
Pang S. Families with young children Malaysia, March 5, 2013
the room is big,very comfortable & good service

great location and very convenience for shopping and having fun there
9.3
Room design is nice and creative .......very comfortable to stay.....i will stay there again next time if i have chance or free when i plan to singapore again
Ei L. Couples Singapore, March 5, 2013
Huge room in good location at Sentosa

Room was huge with balcony, bed was good
7.7
Hotel was at a good location in Sentosa. Easily accessble around the area. Carpark was expensive (hour) if you have visitors. Room was huge with balcony overlooking the pool area. No door for bathroom. Bed was comfy.
Eun S. Couples South Korea, March 5, 2013
Expensive room

children's pool,bar,gym
7.7
Facilities are good - pool, gym, bar, shopping, etc. but when thinking of the room... unless you will fully use of facilities, room charge is a bit expensive (compare to other hotels in the resort). room is not spacious at all..
Vanessa T. Families with young children Singapore, March 4, 2013
Enjoyable stay

Beach like swimming pools, artistic hotel, good pool view
6.3
Royston T. Families with young children Singapore, March 4, 2013
great hotel

swimming pool, siwmming pool and pool.
8

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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