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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5207 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (5207)
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Lindawati S. Families with young children Indonesia, June 22, 2013
lots and loads of fun

location, great breakfast and nice swimming pool
9
our stay was great.. the staff were very helpful, children were having so much fun in the swimming pool, the room is big enough and very comfortable bed.
Rajratan G. Families with young children India, June 22, 2013
it was excellent stay there. Hotel is very good.

Whole night time pass, very good hotel rooms. Very clean. Very good swimming pool. all attraction very near.
10
Whole night time pass, very good hotel rooms. Very clean. Very good swimming pool. all attraction very near.
Tan E. Business travelers Malaysia, June 22, 2013
Nice man made beach

Beach, pool n view
5.7
Suat L. Families with young children Singapore, June 21, 2013
Relaxing and fun

Good location, nice swimming pool, friendly staff
8
It was very enjoyable. Checking in and out was fast and breakfast spread is good. Great pool for kids.
Hery T. Families with young children Indonesia, June 21, 2013
Bad Check In Experience

Swimming pool, Location and Big Room
6.3
We arrived in the hotel around 11.00 a.m. There is a very long queue in the check in counter. We have to wait for more than 30 minutes before we can reach the check in counter and the bad thing is the room is not ready yet. We have to wait for approx. 5 hours before we can get our room. I think most of the guest have the same problem, that is why the lobby is very crowded. A lot of unsatisfied guest (because they have to wait for their rooms) lied down in the sofa so it is nearly impossible to find place to sit.
Hui N. Families with older children Malaysia, June 21, 2013
Relaxing and fun

Near train station, variety of restaurants nearby, great pool view
7.3
Generally good, especially the family package that we had provided us with free ticketS to go in mainland spore where a big shopping mall is. It also comes with tickets for the tourist spots.
Aman J. Families with young children India, June 21, 2013
Memorable Stay!! Awesome holiday

Location, Staff, Swimming Pool
8.7
Its a beautiful place to stay. Location is very good and is very close to the Universal Studios. Breakfast is very good and the bar is also nice. Not recommended for lunch and Dinner for INDIANS as their is hardly anything on the menu for indians and the charges are very high... Better option is to go to take the train and go to the mall closeby. It has very cheap dining options for Indian Food
Livia Y. Families with young children Indonesia, June 20, 2013
Great place to stay when having young ones

Swiming pool, room interior, view from the hotel
9
Nicholas H. Couples Australia, June 20, 2013
Resorts World Is a fabulous place to holiday.

Location, pools, funky.
7
Pleasant stay. Lots of children. Room was a bit tired looking, a bit worn. Really enjoyed whole Resorts World complex although it took quite a while to get my bearings, quite a confusing layout.
Janice C. Families with young children Hong Kong, June 20, 2013
nice swimming pool with sands

nice swimming pool, modern design, good view
6.7
The price for the hotel is expensive. I would not stay in this hotel if I don't have a kid with me. Pool is nice and kids are having fun. I arrived the hotel at 1PM, but had to wait at the lobby and push the staff a lot to get a room at 2:45pm. Toilet is very slippery, my kid fell down the hurt his head badly, I was really unhappy. Being a family hotel, the safety standard was far too low.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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