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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5723 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (5723)
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Santiago B. Families with older children Philippines, October 26, 2013
Good hotel.Beautiful pools.

Swimming pool.proximity to SEA And uni ersal studio.
6.7
Great vacation hotel.with good location at sentosa.
Sunny C. Couples Hong Kong, October 25, 2013
Love it all!!!

Love it all!!!
10
James M. Solo travelers Canada, October 25, 2013
Was a good overnight stay.

Fairly new, nice views from room, great pools for kids.
7
Kent Y. Families with young children Hong Kong, October 25, 2013
Good Location and nice Swimming Pool

1) Room 2) Swimming Pool 3) Location
8
Valerie L. Families with young children France, October 25, 2013
Nice but expensive,

Swimming pool
7
Expensive, breakfast expensive for not such nice quality, no wifi in the hotel! Great swimming pool for families
Jodie H. Families with young children Australia, October 25, 2013
Disappointed in standard of Hotel

Location, Pool & ease of transport
6.3
Very poor for a 5 start hotel standard. I always stay at 5 star and the facility was run down - bathroom was mouldy - smelly drains. They would not supply individual toiletries (soaps shampoos / conditioner) - only supplyed 'refillable' bottled handwash , body wash and shampoo. Absolutely disgraceful. Felt the room was dirty. Room service not available between 11AM-7PM. Breakfast buffett over $50 SD for 1 adult & 2 kids - pricing excessive No wi-fi free to room. had to pay per hour and per device. Absolutely ridiculous not to supply free wi-fi at 5 star hotel. I have stayed at hard Rock in bali and it was absolutly wonderful - onlyb reason I stayed in Singapore.
Albertus D. Families with young children Indonesia, October 25, 2013
Great hotel & fun for family

Location, fun, entertainment
8.7
I always enjoy staying at any hard rock hotel! The location, the swimming pool...always great. One thing that I didn't like was we had to pay for internet!
Hussain A. Families with young children Saudi Arabia, October 24, 2013
Amazing

Location, Entertainment & fun
8.3
the hotel is very nice and the we got a lot of fun in Senosa island the price of the hotel is little bit over but comparing to other hotels in Sentosa, there is no big differnce
Jamie G. Solo travelers Canada, October 23, 2013
This review isn't really for hard rock

Service, comfy room, location
8.7
When I checked in the hard rock, the front desk said I had been upgraded free of charge to their neighbour hotel Equaries. I had onu booked one night one day in advance. And basically they said don't worry we are sending you to a better place. No free wifi. Resorts world in general needs an overhaul, seems dated. But rooms/service at Equaries, unreal!
Trevor R. Couples United Kingdom, October 23, 2013
Huge disappointment

Companion, Pool, and location
5.3
Felt cheated to discover the "multi-attraction package" was just a ticket to ride the monorail which could have been been bought for a fraction of the extra price paid. Complaining to Agoda achieved nothing as they never responded. have used Agoda before and been very happy, but not again.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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