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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5587 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (5587)
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Aaron S. Families with young children Singapore, November 17, 2014
not so much of a good stay

location pool food
6.7
Not a good one. No free wifi. Can't download music as stated in the room card holder. Radio can't work. Lights wasn't working the first day.
Tienny T. Families with young children Singapore, November 17, 2014
A Must Stay at RWS

Comfortable bed (except the pillows). Swimming pool, great for everyone. Location is nearby major attractions.
9
Overall experience was great, except the pillows. We didn't have good rest as the pillows are too firm. When I requested a softer pillow, I was told all pillows in the room are the softest they have. I could only tell myself to bring own pillows the next time we stay at this hotel again. This is unlike staying at the other hotels at RWS.
Teng F. Families with young children Malaysia, November 17, 2014
Service was very bad .

Nothing that have impress me
4.3
I have wait for 1 hour to prepared for the staff to check in for us . The room was not up to 5 star std . The room like not maintain before . Location is far away from the Casino and Shopping area and lrt .
Shan Y. Couples Singapore, November 17, 2014
Nice beach pool

Nice beach pool, clean room and friendly staff
7.3
William T. Families with young children Singapore, November 16, 2014
Stay at Hard Rock Hotel

Location, cleanliness and aervice
9
It was overall a relaxing and good stay. 😊👍
Andrew L. Families with older children Singapore, November 16, 2014
Review on Hard Rock Hotel at RWS

Clean room, friendly staff and nice pool
8
Erickson M. Couples Philippines, November 15, 2014
It feels a lot older after 2 years

Location, pool, the smoking rooms!!!
7.3
I liked it, although i felt it has aged a lot since i last stayed there 2 years ago. I actually feel sad about it. Still, you cant beat the location.
Choon L. Families with young children Singapore, November 15, 2014
Enjoyable stay

Convient, staffs very helpful, great swimming pool
8.7
Man Y. Couples United Kingdom, November 15, 2014
Best 3D2N Package with 3 Theme Parks Ticket

Location is very close the Universal Studio, a large mall with lots of restaurant and a Casino nearby
6
Hotel room is starting to get a bit run down, but it has clean beddings. Room is short of 2 towels being a five rated hotel. Bed is comfortable. I find the room does not have enough lights. Bathroom shower has a bad design as water can leak out between gaps of the door. But enjoy the rain forest style shower head, very relaxing A free transport ticket has been given for travelling in and out of Sentosa by Monorail and Bus services. There is a band play live music at the lobby every night.
Mei Y. Families with young children Singapore, November 14, 2014
Deluxe suite

spacious room with bath tub
7.7
Pleasant and good

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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