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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5711 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (5711)
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Suzana B. Families with young children Malaysia, December 1, 2014
My Most Memorable Holiday Trip

The room was so nice with pool view,I love it. The food also delicious. It is so convenient since it is so near to USS.
10
It was a memorable experience.I enjoy my holiday staying in the hotel.The room was beautiful and spacious with pool view. Staffs are friendly and helpful.I will definitely come again.
Veronica T. Families with young children Singapore, December 1, 2014
Great 2D1N deal

Swimming pool, beds, in-room dining
8.7
Booked 2 rooms under the 2D1N deal with S$300 voucher (per room) which we spent on tickets to the surrounding RWS attractions and dining, so it was more value-for-money than usual. Rooms were big and beds comfortable. Each room can sleep 3 persons as there's a pull-out bed under the king-size bed or one of the super-single bed (in twin rooms). No extra charge for using this bed as it's already nicely covered with bed-sheet and there's an extra pillow in the wardrobe. House-keeping will provide an extra blanket if asked. Toiletries, hair-dryer, ironing board are provided. Things we don't like: 1) No "main" door to washing area - there's a toilet cubicle, shower cubicle and sink/dressing area. Shower cubicle has no hooks for clothings so you can only get dressed near the sink. Things get complicated when you have older kids. 2) Windows were very dirty. The side our rooms were on looked across to the room balconies of the Festive Hotel, so not a nice view.
Sherryn C. Families with young children Singapore, November 30, 2014
Doesn't deserve a 5 star rating.

The pool is nice. Location is convenient. Front office staff courteous.
7
Only managed to get my room past 4pm after the long queues at check-in and another round of queuing for key pickup. There were no towels and floor mats in the room, checked with housekeeping staff, was informed that they haven't receive. When 2 power sockets available but 1 of them not working. WiFi service is chargeable when most 5* Hotels offer free.
Wei F. Families with young children Singapore, November 30, 2014
Enjoyable stay

Location, pools, staff
7.3
Kah I. Families with young children Singapore, November 30, 2014
Relax staycation

Near to attractions & dining. Sea view room. Comfortable beds.
7.3
Overall it was a nice experience except for poor house keeping. Our towels were not replaced and we had to call them 5 times before they finally delivered the towels to us while one of us was waiting inside the shower for the towel delivery
Serene T. Families with older children Singapore, November 30, 2014
The staffs were friendly and approachable

The room is clean
7.3
Not bad
Ace J. Groups Philippines, November 29, 2014
Awesome Pool!

Location, room, swimming pool
9
Awesome stay and will definitely come back. Big room suitable for family. Nice view and amazing swimming pool.
Chui H. Families with young children Malaysia, November 29, 2014
Not value for money, look dirty by wet floor

Cold air-cond, nice pool
4.7
Not sastified
Henry T. Families with young children Singapore, November 29, 2014
The buffet breakfast can improve,:more variety

The out door beach like pool. The sand is fantastic. The hotel staff.
8
The breakfast buffet can be better.
Adnan O. Families with young children Singapore, November 28, 2014
wonderful staycation

the rooms, the beach pool and the atmosphere. wonderful staycation for my family.
8.7
Had a blast there with my family. Will definitely be back when the price is right again.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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