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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5953 reviews

Value for Money
7.3
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (5953)
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Sherryn C. Families with young children Singapore, November 30, 2014
Doesn't deserve a 5 star rating.

The pool is nice. Location is convenient. Front office staff courteous.
7
Only managed to get my room past 4pm after the long queues at check-in and another round of queuing for key pickup. There were no towels and floor mats in the room, checked with housekeeping staff, was informed that they haven't receive. When 2 power sockets available but 1 of them not working. WiFi service is chargeable when most 5* Hotels offer free.
Wei F. Families with young children Singapore, November 30, 2014
Enjoyable stay

Location, pools, staff
7.3
Kah I. Families with young children Singapore, November 30, 2014
Relax staycation

Near to attractions & dining. Sea view room. Comfortable beds.
7.3
Overall it was a nice experience except for poor house keeping. Our towels were not replaced and we had to call them 5 times before they finally delivered the towels to us while one of us was waiting inside the shower for the towel delivery
Serene T. Families with older children Singapore, November 30, 2014
The staffs were friendly and approachable

The room is clean
7.3
Not bad
Ace J. Groups Philippines, November 29, 2014
Awesome Pool!

Location, room, swimming pool
9
Awesome stay and will definitely come back. Big room suitable for family. Nice view and amazing swimming pool.
Chui H. Families with young children Malaysia, November 29, 2014
Not value for money, look dirty by wet floor

Cold air-cond, nice pool
4.7
Not sastified
Henry T. Families with young children Singapore, November 29, 2014
The buffet breakfast can improve,:more variety

The out door beach like pool. The sand is fantastic. The hotel staff.
8
The breakfast buffet can be better.
Adnan O. Families with young children Singapore, November 28, 2014
wonderful staycation

the rooms, the beach pool and the atmosphere. wonderful staycation for my family.
8.7
Had a blast there with my family. Will definitely be back when the price is right again.
Mario C. Couples Australia, November 28, 2014
exciting

decor, staff, location
6
great experience, great receptionist Gilian, she looked after our needs perfectly, great staff member
Jonathan O. Families with young children United States of America, November 28, 2014
Great for Kids!!

Great friendly service, next to the Aquarium and Universal Studios, and easy public transport
9.7
This was my second time at Hard Rock hotel, and I was just impressed as I was during my first visit there. I chose this hotel for its comfortable rooms, the awesome pool, and its easy access to everything at Resorts World Sentosa. If you want to get a little shopping done there is a decent size mall one stop away on the monorail. There you can find almost anything there (if you want luxury branded items you will still need to go to Orchard Road) including a MRT station downstairs in the basement.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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