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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
4941 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (4941)
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Weixiong L. Couples Singapore, April 22, 2014
Not bad for a staycation

Pool view room, big size room & near to USS
8
Its was pleasent, other than that nothing really stands out.
Yuk W. Families with young children Hong Kong, April 22, 2014
Poor hotel

The hotel is poor. Nothing is good.
3
This hotel is the worst hotel that I have stayed. Poor staff service, the room is not clean. You can find many insects inside the bathroom. Bad smell in the lift lobby. The air conditioner is not work.
Priscillia N. Couples Singapore, April 21, 2014
Nice Hard Rock Hotel..

Convenient within Sentosa, Theme hotel, Quiet
8
Booked this hotel for a foreign guest. Convenient for having fun in Sentosa.. Can always go back to hotel for a quick break and continue to have fun in Sentosa Island..
Joanna L. Families with older children Philippines, April 21, 2014
Lovely Hotel

Location, food, amenities
7.7
We stayed for 3d/2n and got the package with Universal Studio and SEA Aquarium. Staying here was so much fun as there were alot of activities that you can do within the vicinity. The room was nicely decorated and was large enough for all my stuff. The amenities that comes with the room is also nice, tea bags were TWG, coffee Nescafe, slippers are customized and nice (not the thin types of slippers), the bathroom amenities is enough. The complimentary water is abundant. The swimming pool is very lovely and has many different types for kids and adults to enjoy. Starz Breakfast was good. The choices were not so overwhelming but enough to satisfy your hunger and choices were enough for whatever your liking. Downsides: NO BIDET - for a pricey, high-end hotel, I except them to have bidets on their bathroom (I hope they'll renovate their bathrooms soon). Wifi is not for free, small hotels or boutique hotels offer free wifi, I don't know why they can't. I would definitely go back but will be ready with my own wifi! For those who wants to experience the city more and not the places inside Resorts World or Sentosa, this is not a good choice as you still need to go out of this 'mini island' to get to the city. It is inconvinient in my opinion. So if you just want to see this place for a day, stay in the city and just visit this area, otherwise, you can book here and enjoy this mini community! :)
Norberto P. Families with young children Philippines, April 21, 2014
Hotel at its best

Walking distance to Universal studios , very comfortable room and bed, cool aircon
9.3
The receptionist was very accomodating, including all the staff , from the resto and the lady in the pool area who is charge of the towels. I also love the interiors of the room , very modernized, room ares is big enough to accomodate 5 people, the pull over bed is a plus. The only thing that i suggest to be renovated is the lobby, it is so dark i think u need more lights to make cozy. Overall it was a great experience.
Erica L. Couples Singapore, April 21, 2014
Good

Nothing
5.3
Nor A. Families with young children Singapore, April 21, 2014
a great stay,relaxing

location,spacious,friendly staff
9.3
a great stay,my request was granted and was given a complimentary birthday cake. Would love to book this hotl again if there's a promo going.
Yiu C. Families with young children Hong Kong, April 20, 2014
non-free wifi is unacceptable.

near to the theme parks
7
Khai L. Groups Malaysia, April 20, 2014
Hotel was overpriced with no breakfast and no WiFi

The swimming poolthe man made beach which was child friendlyClose to all Sentosa attractions
4
Not great. The room was dirty, old stains on carpet, no breakfast and WiFi was extra charge. A disappointment for a great resort
Gordon C. Families with young children Hong Kong, April 19, 2014
We love the hotels and the attractions in Sentosa

Swimming Pool, 5 minutes walking distance to Universal Studio, Decent room
9.3
This is the 2nd time we stayed in Sentosa and we just love the swimming pool in Hard Rock Cafe. Kids can enjoy a whole range of different activities in Sentosa and there are a huge variety of restaurants to choose from. The hotel is 5 minutes to the monorail which connects to Vivo City (huge mall) and also the MRT in Singapore. We will definitely come back again.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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