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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Hotel Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
4471 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (4471)
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Chew P. Families with young children Malaysia, November 22, 2013
Enjoy

Clean, comfort and strategic location
8
I had spend 2d1n in Hard Rock Singapore. It was a good place to spend over my holiday. The pool is big but without facility. Due to having event inside the pool area, the access to the Casino/ The Forum was blocked. It caused me need to make a big round by using under ground access in order to reach THE FORUM. My pool view room also block by trees, only can saw the trees from my room.
Boon H. Families with young children Malaysia, November 21, 2013
Nice hotel but bad shower

Good view, comfortable bed, large swimming pool
7
The view from the room was very good. Can view the jetty and able to see the main island. Worst thing was the shower. The water pressure was very low and water temperature was terrible as it can suddenly turn very hot and cold.
Ching K. Business travelers Malaysia, November 21, 2013
Comfortable room, good accessibility

rooms, f&b, entertainment
7.3
I had short but great stay at the hotel. The room was clean and comfortable. The hotel was also close to loads of F&B as well as entertainment outlets.
Szu I. Business travelers Taiwan, November 21, 2013
friendly staff, nice pool, good location

convenient, good service, friendly staff
7
John M. Families with older children Australia, November 21, 2013
way way overpriced,needs refurbishment,rude staff

location was o.k pool was o.k
4
location of hotel was o'k,took a very long time to check in.waited inline while staff were talking amongst themselves ignoring guess.no free wi-fi internet.very poor value for money.would not recommend to friends.
Sze H. Couples Singapore, November 21, 2013
overpriced

nice pool, design is ok
5.3
complimentary shampoo, shower gel and hand wash smells funny and looks cheap. few lights in the room not working as well. i find myself in a 3 star hotel priced at 5 star rates.
Jeya S. Families with young children Malaysia, November 20, 2013
Good welcoming with friendly staff

Good pool & excellent location
9.7
We stayed at Hard Rock Hotel for 2 Nights. The package deal we got included 2 days passes to Universal Studios Singapore, 2 passes to Adveturecove Waterpark, 2 passes to Sea Aquarium and breakfast for 2 people. It was totally worth it and real value for money. Went there with my family (2 adults and 2 kids) and it was a great place for family with young kids. Only not comfort toilet without tap and main door for the bathroom (changing place no door).
Lin D. Families with older children Singapore, November 20, 2013
Fun and enjoyble

comfortable bed, good facilities & good staff
7.3
Enjoyable and comfortable. The facility is great and the package come with USS tickets.
Sau H. Families with young children Singapore, November 20, 2013
A great place for family holiday.

friendly staff, clean and beautiful pool.
7.3
The stays was great. A good place for family holiday but it doesn't include breakfast.
Donald H. Couples Australia, November 20, 2013
Nice but Expensive

The Pool, Access to Attractions, Great Staff
8
The Hotel it self looked Great, the pool area layout was fantastic, the Staff were very pleasant and helpful, the only problem I had was you have to PAY for internet in the Hotel ($5 per hour) which is free at many other hotels in the world.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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