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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5207 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (5207)
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Au F. Couples Hong Kong, May 19, 2014
Not value for money

located in Sentosa
4.7
Not a 5-star hotel: broken bed sheet and couch, scratches on furniture, stain everywhere e.g. washroom, glass-wall. We found the security lock of the room door was broken and called housekeeping to fix it.
Yushan Z. Couples China, May 19, 2014
Nice room, nice pool

nice design of rooms. great bar & nice swimming pool
7.3
Ganesan P. Couples India, May 19, 2014
good

Good
10
Good
Kelly T. Families with young children Singapore, May 18, 2014
Average, the room furniture a bit run down

swimming pool
5.7
Average
Hasan T. Families with young children Indonesia, May 18, 2014
Goodddd Hotel

Best hotel for family
7.3
Very nice place.....
Kok B. Families with young children Singapore, May 18, 2014
Nice hotel for Family with young kids

Great pools for children, activities for children and Centrally located in sentosa
6.7
Nice hotel for families with great facilities/activities. Only thing lacking is service. The front reception staff is obviously having a bad day and showing it to guest checking in. The operator should also be trained better in rejecting certain requests rather than just rejecting the client with a flat "No".
Chung L. Families with young children Malaysia, May 18, 2014
Acceptable experience.

Clean, just nice space, nice design
6.7
The check was super slow which I waited for half an hour. The complimentary is subject to hotel changes without prior notice.
Siew C. Groups Singapore, May 18, 2014
dirty, mosquito, smelly hotel, unfriendly staff!

no best things at all!
3.3
unpleasant stay! will not consider to stay this hotel again.
William T. Families with young children Singapore, May 18, 2014
Very enjoyable. ..

Clean, beautiful and convenient
7
Very comfortable and relax, it is convenient to all park and attractions.
Azlan S. Families with young children Singapore, May 18, 2014
fun & enjoyable

clean, friendly and helpful staff
7.7
no major hiccups except for late checking in ( 4 hours late )

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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