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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
6067 reviews

Value for Money
7.3
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (6067)
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Yik T. Families with young children Malaysia, November 23, 2014
bathroom too small and crowded

food, swimming pools very enjoying
7.7
Thoo M. Families with young children Singapore, November 23, 2014
Sentosa hard rock hotel singapore

The live band was ok. staff friendly and helpful. good swimming pool
5.7
No breakfast included. Room was relatively cold and unable to adjust the temperature.
Erny Y. Families with young children Singapore, November 23, 2014
hard rock hotel rocks!

convenient to places of interest. love the pool and room was clean
7.7
Love the ambience of the hotel. But disappointed cos there wasn't any halal food in the menu.
Foo B. Couples Malaysia, November 23, 2014
Great vacation hotel

Good service, location, room amenities.
9.7
Hotel room comes with a slide out bed under the king-size bed, in addition to a nice large flat sofa. Room is spacious, clean, and modern design. Room service surprised us with a bottle of red wine, complimentary. All in all, a fantastic stay for families and couples vacationing in RWS. Hotel is just a walk away from all the amenities, shopping, restaurants, park attractions etc.
Winston T. Families with young children Singapore, November 23, 2014
Faulty bulb

attractive swimming pools
5
2 out of bulbs in the room were faulty and the repairman said they had no spare.
Gwee K. Families with young children Singapore, November 23, 2014
Resort hotel

location, swimming pools and parking
7.7
It was a one day weekend stay. Checkin took long that expected. The pool was nice, but limited pool chairs. The room was normal, maybe 3.5 stars IMHO.....
Sin Y. Couples Singapore, November 21, 2014
Overrated Hotel

Only the pool is impressive
4.7
Staff service was substandard. Staff did not inform us that the hotel floor that we were allocated to was under renovation. Was shocked to smell the whole level full of glue that caused us bad headache. Privacy was compromised when we went to the pool and came back up with renovation workers staring at us. Was not able to check in early, or check out late. The housekeeping staff was polite. Overall, for a 5star hotel I think there are more areas to improve on especially on your customer service.
Kelvin L. Families with young children Singapore, November 20, 2014
Ok

Ok
8
Ok
Aloysius L. Families with older children Malaysia, November 20, 2014
5 stars accommodation ideal for family on holiday

The hotel rooms are spacious and clean. The hotel staffs are efficient and polite.
10
Great experience especially if you are travelling with teenage children. The hotel rooms are spacious and clean. The hotel staffs are efficient and polite.
Jocelyn C. Couples Singapore, November 19, 2014
Great for short getaway

Quiet, convenient, comfortable.
7.3

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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