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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

from 6399 reviews

Value for Money
7.3
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (6399)
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Patricia E. Groups Malaysia, January 18, 2015
Hotel with convenience

near to Universal studio
5.3
The hotel is over rated as i do not think that this is a 5 star hotel. Service during check in is not a very good experience. I had 3 rooms check in but unfortunately, rooms are not be able to ready on time and one is ready at 3pm, 4pm and 5pm. Checkout time is strictly 12pm and when we challenge back that our rooms only ready at 5pm, why not we can get extended to 2pm. Then only they allow.
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Ng S. Families with young children Singapore, January 18, 2015
great memories

room, location , food
7.7
It was a great experience with my families. They had an enjoyable day and we also get to go underwater world and sea aquarium. Service were great and venue too. Everything's good!
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Mei Q. Solo travelers Singapore, January 18, 2015
Nice pool and nice hotel room

cleaniness, pool, nice environment
7.7
the hotel is very nice. Clean. Great experience staying there. The Only trouble is the queue is terrible to wait for the complimentary coupon to take the express train into sentosa. 30mins of queue before I got my travel pass. After reaching there, the checking in counter were also very slow. And the queue was also very long. The checking out queue was also very long. But overall experience in the hotel is good apart from the queuing.
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Tianlu V. Families with young children Singapore, January 18, 2015
fantastic hotel

cozy, comfortable, luxurious
10
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Mohamed R. Families with young children Singapore, January 18, 2015
A rocking good time!!

The ambience, the setting and the beds!!
7.7
Although it was only a night, the stay was super duper comfy due to the room set up and warmth hospitality!! Would definitely book again if there's discount!!
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Aik N. Families with young children Singapore, January 18, 2015
Satisfied

Pool, Location and friendly staff
8
Nice pool kids love it. Nice friendly staff.
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Timmy C. Couples Canada, January 18, 2015
Good location near dining and attractions

Near USS
6.3
We stayed here because we were visiting USS. The location was good because it was near dining places and USS. However, the room was not very clean. There were hair in the shower area.
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Leonardo C. Families with young children Philippines, January 18, 2015
Hard Rockin'

1. Spacious Room (Pool View) for a family of 3
10
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Yip L. Solo travelers Singapore, January 18, 2015
Acceptable but not fantastic

Swimming pool, sound system in the room
7
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Alphonse R. Groups Singapore, January 18, 2015
One night stay

Room size, comfy bed
9.3
5 star hotel but extremely long walkway to get to room. Room very spacious and comfy.
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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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