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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5721 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (5721)
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Po Y. Groups Hong Kong, August 12, 2014
Nice swimming pool

swimming pool, convenient
8
Tsz F. Families with young children Hong Kong, August 11, 2014
Better than Festive Hotel

location, pool, 2 double beds
9
- Better location than Festive Hotel: there is a pool side entrance next to Starbucks/Hardrock Cafe. - More suitable for family with kids because of 2 double beds - No free wifi. Got it from Starbucks with a drink. - Nice beach pool - Close to all attractions - Free mono-rail ticket: go to Vivocity and shop - Hotel and attraction tickets package from Agoda is a pretty good deal
Wing Y. Families with young children Hong Kong, August 10, 2014
very good experience!

we enjoy the 3D2N package so much, use up all 6 tickets to the 3 attractions, very happy experience with front desk staff, they provided a connect room for us as we have 2 families staying tog.
10
Their rooms are unexpexted to be so large, we stay in a deluxe room with 1 king size bed. But there is an extra bed provided for free, just pull out under the bed And another sofa bed lies at the window bench, very stylish room design too!
Tingting C. Families with young children Singapore, August 10, 2014
Great Hotel with good view

The swimming pool, the view and location
6
The total experience is satisfactory. We had dinner and breakfast at hotel restaurant but the food quality is just average not really 5 starts standards.
Osanna M. Families with young children Australia, August 10, 2014
Rockin great time

Pool rooms and location
7.3
Loved it, always love the hard rock. Room service very slow.
Rik Z. Families with young children Netherlands, August 9, 2014
Resorts World Sentosa - Hard Rock Hotel

Can only think of two being location and pool
4.7
The Hardrock hotel surpised us immensely in a negative way. To cut a long story short, we paid a bomb for an average (sized and equipped) room, which was dirty and already full with moist and mold on walls, ceiling and carpet. The smell was there, though we are used to it living in the tropics, one wouldn't expect this at the hard rock brand. After this short lifespan the hotel already looks worn. We used the evening and breakfast buffet in the Starz restaurant and that was very average as well. The staff seemed mostly uninterested (exceptions are there), and it clearly was a food factory. Nice for one night, but wouldn't do it again, and would not recommend. There are better hotels for a better price on Sentosa Island. Not all was bad, some staff were very entertaining and showed pleasure in doing their job (i.g. pool bar, reception, concierge). Location is top, and potential high, however execution not what one would expect for that price and the Hardrock brand.
Pichai V. Families with young children Thailand, August 9, 2014
The most lively hotel in Resort World

Good location , good swimming pool , good staff
7
Everything fine , only WiFi S$ 6 per hour why ?
Emily T. Couples Singapore, August 9, 2014
staycation

near to universal studio , spacious , comfortable
7
Chui F. Families with young children China, August 8, 2014
location good

location
8
no free wifi
Fu H. Families with young children Hong Kong, August 7, 2014
good stay

good food
8.7

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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