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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5587 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (5587)
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Vena O. Groups Singapore, June 19, 2014
Huge and Comfortable Rooms

Swimming pool, room and staff
8.7
Very pleasant stay - convenient location, great staff, huge and comfortable beds, spacious rooms.
Kongrit C. Business travelers Thailand, June 18, 2014
It was very good to stay also very happy food.

location,price,pool
9.7
Yeu M. Families with young children Singapore, June 18, 2014
June Holiday

1.the location 2.the extra beds 3.the choice of swimming pools
7.7
On whole it's fun and kids enjoy it and as working adults is a good place to relax and away from city. However, the price per room is ridiculously expensive. It's services and facilities are not of 5 or 6 stars hotels but the price is! (Comparing the same period).
Yeu M. Families with young children Singapore, June 17, 2014
Fun!Fun!Fun!

Same as previous review
8
All same as previous review. The hotel should improve on the followings: 1.provide a place where there is an ice maker(currently in place), hot water dispenser, huge rubbish bin (as many guest threw their rubbish/ leftover food etc at the corridor or at the lift lobby) 2. Brighter lighting a at the corridors. 3. the facilities and programmes in the Kid's play room are lousy, worst you have to pay to place your kids in there. Rasa Sentosa's Tree house and kids programmed are best and it's free for hotel guest! 4.the toiletries are getting lesser (should have 2 face towels ( becomes 1) at least 1 hand towel( not provided) , 2 small bottles of moisturizer (not provided),sanitary bag and vanity pack (not provided) compare to the first few times that I had stay with when they just operated! (The price too!) this is sad as they only concern making more $$$!
Budy S. Families with young children Indonesia, June 17, 2014
family getaways!

swimming pools, sentosa attractions and large room
7.7
nice and fun
Play G. Families with young children Singapore, June 17, 2014
nice environment, great for relaxing

swimming pools, comfortable bed room
8.3
relaxing,cleaniness & nice place
Joshua K. Families with young children Singapore, June 17, 2014
to be more attentive to customers needs

Swimming pool
5.7
Moderate
Stella N. Families with young children Singapore, June 17, 2014
convenient for families with young children

Swimming pool, scenic view, and in-room entertainment
8
Generally it was good. One bad point is that when we requested for a baby cot, they informed us it was a first-come-first serve basis. We panicked as we have cannot do without a baby cot. And it took us half a day to make sure that the hotel ensured us a cot. When the cot came, it was so tiny that my son had his legs caught in-between the bars a couple of times. Other than this small issue, the rest are good.
Fiona F. Families with young children Singapore, June 17, 2014
Hard Rock Hotel rocks!

The connecting pools and man,made beach. The close proximity to the attractiond like universal studios, sea aquarium and adventure cove. The free train ride to vivocity.
7.3
Very goood. The four,year,old loved the stay the most.
Lisa M. Families with older children Singapore, June 17, 2014
Enjoyable

The big rooms. The bed. The swimming pool.
7.3
Enjoyable except there was no free wi,fi for guests... which was disappointing. The 4G coverage was also not good in the room.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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