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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

from 6335 reviews

Value for Money
7.3
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (6335)
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Aiyshwarya L. Families with young children Malaysia, December 12, 2014
The location and room was good

The location was good and room was nice too
9.3
We enjoyed our stay there
Priscilla H. Families with older children Singapore, December 11, 2014
Great stay but still room for improvement

Helpful staff, Acessibility to places of attraction, Great pool
7.7
Overall a great staycation and my children would love to return again. All was great until we discovered holes in the towels. Not just the bath towels but the floor mat as well. This is totally unacceptable for a 5-star hotel. Though housekeeping was quick to replace the towels but this has dampened our mood a little. We will give it another try next time but hopefully, condition will improve.
Alison C. Families with young children Malaysia, December 11, 2014
Nice hotel

Clean & comfort room, spacious room.
8.7
Nadzirah A. Families with older children Malaysia, December 11, 2014
priceless

clean, good staff , easy access to everywhere
9.3
Cool
Yap S. Families with young children Malaysia, December 11, 2014
room conditions is not good.

good customer service. good facilities, clean
4
hotel rooms condition is bad
Yu W. Families with young children Singapore, December 11, 2014
Nice location, but room amenities can be improved

Location, Swimming Pools, Pull-out Bed
7
Basically nice hotel and fantastic swimming pools. It is just that the room amenities ought to be improved for a 5-star hotel. The hotel has an issue with the supply of towels. After the room was cleaned on the second day, there is no replacement towels being provided and we have to wait for an hour for the towels to arrive. We also could only ask for a maximum of 2 extra towels. No wifi too.
Nurhuda A. Couples Singapore, December 10, 2014
Great Staycation

The Name, Location, Ambience
9.7
Awesome stay. Peaceful and quiet even though our room facing the pool. Queuing for check-in was long and slow. But the front desk staff was very friendly and professional.The room was great. I LOVE the bed. Very comfortable.
Cindy L. Families with young children Singapore, December 10, 2014
Suitable for family stay

Nice pool, children friendly environment, room with enough bedding
8.3
Brilliant
Chang M. Families with young children Malaysia, December 10, 2014
Clean and Big room.

The room is clean and big, The location is just nice. The swimming pool is nice
9
The swimming pool is just nice for my kid. The location is just nice in a walking distance to universal studio.
Bernard T. Families with young children Singapore, December 10, 2014
great hotel at even greater price!

location, room size and comfort
9.3

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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