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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5287 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (5287)
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Janaka A. Families with older children Australia, April 9, 2014
nice experience. friendly staff.

friendly supportive staff. nice buffet, pool
7.7
Kar E. Families with young children Malaysia, April 9, 2014
Great pool but no free wifi

Swimming pool with beach sand is great. Location near to Universal Studios Singapore. Free monorail tickets for hotel guests to Vivo shopping mall and MRT.
6
Check in was poor. Had to wait almost 2 hours at abour 4pm for rooms to be ready despite informing arrival time at 2pm. Had to check with front desk reception ourselves (multiple times) whether rooms are ready. Wifi are chargeable at about S$32++ per device a day. This is a disappointment as most four and five star hotels in Singapore offers free wifi to its guests at this digital age and day.
Sain K. Couples Singapore, April 9, 2014
great stay with friendly staff

luxury stay with great facilities
8.3
exactly what I expected. expensive and great
Ken R. Families with older children Australia, April 8, 2014
Great facility, staff & location for sentosa

Location, staff & facilities
9.3
Yuk H. Solo travelers Hong Kong, April 8, 2014
I will not recommend this hotel to my friends!

swimming pool
5
I think that it was not worth to stay there.I spent for 3 nights. However, the deluxe room with pool view was ordinary.Moreover, the room service was bad. The tissue and body wash liquid were not replenished.I will choose a better hotel with cheaper price next time.Therefore, I will not recommend this hotel.
Teruhiko T. Families with young children Hong Kong, April 7, 2014
Small and tight in a room for 5 people

Close to amusement park
5
So so.
Veena W. Couples Singapore, April 7, 2014
Many things to do and see.

The size of the room, the friendly staff, the closeness to universal studios and other attractions in the area.
7.7
The room was very big with a lot of space. We were placed on the highest level (6th floor) and our room overlooked the adventure cove and habour front with the cable cars. No bathtub but 2 different kinds of shower heads. Staff were friendly but need to communicate with each other a little more. Birthday cake was presented as we indicated that the stay was for a birthday celebration.
Yock H. Families with young children Malaysia, April 7, 2014
Nice design rooms

nice, convenient , brilliant pools
8
This hotel has a brilliant pools and so close to universal studio and monorail, easy to get around and loved the place. This is also a very nice and convenient hotel for couple traveling with children since theme park and and other attractions are just around the corner of sentosa
Tay P. Families with young children Singapore, April 7, 2014
Pleasant stay with no frills

Cosy spacious value for money
8
Good and cosy stay with a great pool and sound system
Rais B. Couples Singapore, April 7, 2014
things that I want I dont get it

none
4.3
Ok

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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