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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5601 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (5601)
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Novfan N. Families with young children Indonesia, May 30, 2014
amazing

Location, USS and attraction
7.7
Realy ammazing
Novfan N. Families with young children Indonesia, May 30, 2014
Nice Place

Entertain, swimming pool, casino
7.7
Novfan N. Families with young children Indonesia, May 30, 2014
Amazing

good attraction and fun
7.7
Christian L. Families with young children Indonesia, May 30, 2014
slow check-in, bad performance

There was nothing good on this Hotel, except the location.
4
It was very disappointed, i had to wait for long time almost 30 minutes while checked-in, i saw there were more than 3 people behind me. The air conditioner also was not work properly, i couldn't adjust to lower fan speed, it was very noisy. The hot water also not stable, it was change suddenly to cold. We found the broken glass on the carpet that hurt my wife's feet. How's the 5 stars rate hotel could be like this?
Sashi V. Families with older children Malaysia, May 30, 2014
Comfortable, Clean but expensive

Big rooms with unique designs, strategic location to casino/shopping malls/universal studio, 24hrs Gym facilities
7.7
Awesome stay!
Mark O. Business travelers Philippines, May 30, 2014
Great experience in our stay

Great, Nice and Luxury Hotel
9.3
Wifi is chargable. A nice and clean hotel. Staff is very friendly. Quiet and Relaxing hotel.
Meliza L. Families with young children Philippines, May 30, 2014
Close to USS

close to universal studios, decent room space, pool facility
8
Love the big pool
Uday A. Families with young children India, May 29, 2014
Stay was average

Location
5.3
Stay was average as there was a weird smell in the room which never went away. Even after multiple complaints about low water pressure in the wash basin and shower, they could not fix the problem. Apparently this property has a water pressure issue and on one of the days their hot water pump had also malfunctioned leaving us with no hot water in the room for a few hours.
Cheryl B. Families with young children Philippines, May 29, 2014
A very great stay

Beach pool, close to attractions, facilities
8.7
Definitely we will be staying here when we go back to singapore
Yansen M. Families with young children Indonesia, May 29, 2014
a funtastic location for children

close to entertainment, wonderful facilities and most competitive price for hotel inside Sentosa island
7.7

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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