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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

from 6402 reviews

Value for Money
7.3
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (6402)
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Amanda T. Families with older children Singapore, December 4, 2014
Hotel Stay

Clean,tidy & staff are very friendly
7.7
The toilet roll holder was spoilt and it was not fix when we checked in. A 5 star hotel should ensure everything in the room to be in prefect order before letting guest to enter their hotel room. That they should look into it.
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Hasnida H. Families with older children Malaysia, December 4, 2014
Great stay

comfortable room, great location, friendly staff
9.3
for check in I had to queue for 40mins standing. Only 2 staff handling at my side of queue. Not a good first impressions. Staff is super friendly except for the housekeeping lady that can't understand my English. Don't think my English is that bad. Room is superb n we had great location n view of pool. Kids definitely loves it.
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Shze J. Families with young children Malaysia, December 4, 2014
So dirty hotel

Swimming pool, location and free parking
5.3
Just stay a room in a short time, is ok. Room dirty, is ok, staff performance so so, if u plan for only to go theme park, I think this is value for money. No free internet is worst. Food so so. I rate this is 3 star.
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Jon H. Couples United States of America, December 3, 2014
Great Staff

Staff, location and location
7.7
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Diana O. Families with young children Saint Lucia, December 3, 2014
Concerts until midnight make it impossible to rest

The pool everything else was rather mediocre and the concerts going on until midnight made it impossible to rest
6
Did not have a great stay as we got two rooms facing the pool. The noise from the concerts was so loud that we could not hear ourselves talking in the room. Definitely not a great place for kids or a place for rest. Some nights the concerts went on until midnight some nights until 10.30 and even though double glazing, it is just really loud inside.
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Tara L. Families with young children Singapore, December 3, 2014
Hard Rock hotel

Pool, proximity to attractions, view from the room
7.3
Stay was pleasant. Room was spacious and pool was great. Concierge was very polite and helpful. What could be improved is check-in, charging for a knife is ridiculous(used it to cut some fruits, and the only food available at Starz was all fried. Nothing for diners with a more sensitive tummy.
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Natalie N. Families with young children Singapore, December 3, 2014
Birthday celebration

Swimming pool, service and hotel room
9.3
My family thoroughly enjoyed our stay in the hotel and my children like the swimming pool a lot. The service provided by the hotel staff is good.
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Seow Y. Families with young children Singapore, December 3, 2014
Hard Rock Hotel Sentosa

Best Pools
7
Nice pools
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Tiffany T. Families with young children Malaysia, December 3, 2014
good

swimming pool , beach pool
6
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Tiffany T. Families with young children Malaysia, December 3, 2014
Good

beach pool
6
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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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