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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5959 reviews

Value for Money
7.3
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (5959)
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Chui F. Families with young children China, August 8, 2014
location good

location
8
no free wifi
Fu H. Families with young children Hong Kong, August 7, 2014
good stay

good food
8.7
Ka L. Families with young children Hong Kong, August 6, 2014
Worser and Worser

pool, close to universal studio, pull out bed
5.3
The balcony door could not lock, the safety box could not work, the toilet flush is suddenly broken. Even though the staff could help to fix it. It seems that there is no maintenance for the hotel room. Can't imagine it is a five-star hotel !!!
Michael P. Families with young children Philippines, August 6, 2014
Booked at Hard Rock, got transferred to Crockford

Funky interior design. Nice staff especially the receptionist.
8.7
For unknown reason, they offered to transfer me to Crockford Hotel which is a very nice members/invite only hotel.
Yin T. Families with older children Hong Kong, August 6, 2014
Perfect for kids

location, facilities, comfy room
9
one of my all time favourite to Singapore. Location right next to the universal studio and other attractions. And the lovely swimming pool with lovely music is my young cousin's favourite
Zhen R. Couples China, August 6, 2014
good service and guitar theme

theme service view
8.3
Cecilia H. Solo travelers Malaysia, August 5, 2014
Old hotel with good facilitis and services

Good Location, Spacious Room, Nice Pool
7.7
The hotel is quite old and really needs refurbishment as many scratches on the wardrobe, fingerprints everywhere, the shower room has some annoying black stains on the grouted areas; the shower room door won't stay closed properly, thus water is leaking out while showering. I thought a 5 stars hotel will provide bathrobe and complimentary wifi, it was quite disappointing.
Rehan S. Families with young children Pakistan, August 5, 2014
Stay @ Sentosa Singapore

Convenient location to all major attractions in Sentosa
7.3
We arrived at 01 pm but were asked to wait 2 hours for the check in. We had 3 rooms booked but not even a single room was made available to chuck the luggage in. Staff was nice and friendly but apparently not empowered to facilitate customers Pool close at 8 pm and except of casino there is no attraction in the area post 10
Suzanah I. Couples Singapore, August 3, 2014
Great Experiece, Perfect Staycation

Friendly Staff, Clean Rooms and Nice Swimming Pool
10
Love our stay. Room is big and spacious. Very well managed hotel with excellent staff. Worth the splurge.
Huang S. Couples Singapore, August 3, 2014
Perfect Stay

Friendly Staffs, hotel cleaniness, nice ambience
9
I had a wonderful stay at the hotel. The hotel staffs are very friendly and efficient. The rooms at clean and tip top conditions.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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