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Very good 7.8
Based on 7359 reviews

Recent customer comments

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Very good

based on 7359 reviews
  • Cleanliness 8.0
  • Facilities 7.8
  • Location 8.5
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for money 7.2
  • Food/Dining 7.1
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Jake C. from Singapore
Families with young children
Stayed one night in January 2015
Very good staycation
Location, Feel and Features.
Fantastic stay will a lot of nature within. Very good very good really very good.
Reviewed October 18, 2015

jakkawan A. from Thailand
Families with young children
Stayed 2 nights in October 2015
Hotel Good
Location, Pool, Clean
3 Days,
Reviewed October 17, 2015

Ken T. from Malaysia
Business travelers
Stayed 2 nights in October 2015
Nothing rocking
Pool, pool , pool
So so.
Reviewed October 17, 2015

Peck T. from Malaysia
Families with young children
Stayed 3 nights in October 2015
Value for money
The hotel surrounding with a lot of entertainments
Reviewed October 17, 2015

rusandi Y. from Indonesia
Families with older children
Stayed 2 nights in October 2015
Reviewed October 17, 2015

Mohamad A. from Singapore
Stayed one night in October 2015
Not a 5 star rating hotel
Location. pOol. Design
It was okay. Not what i expected the last time round i went there when it just opened. Booked my room and got to know they dont have any rooms with king size bed on that day. Gave me a pool view room but seperated beds and told me it was up to my discretion to join the beds together and it was very heavy and hard to join them together. Requested for an anniversary cake, took so long for them to deliver and the GSA even mispronounced my name and the FD officer didnt really sound happy when i keep on asking about the cake. Not sure if we paid half price for the room and not getting what what we're deserve. So it was just okay an experience
Reviewed October 16, 2015

patty L. from Hong Kong
Families with young children
Stayed 5 nights in July 2015
Poor Service and poor condition
Poor Service, poor condition, Not worth
This is the third time to stay in this hotel with my family. The service getting poor and poor. Seems impatient to answer your questions. Rooms are getting dirty and old. Swimming pool also getting dirty. Not feeling relaxing stay here. Never pick it for next coming visit to Singapore.
Reviewed October 16, 2015

Karin S. from South Africa
Families with young children
Stayed 9 nights in October 2015
Hard Rock - SImply the Best!!!
Location, Swimming pool, Top quality hotel services offered (Breakfast, Wi-fi)
Fabulous faboulous fabulous! Amazing service from knowledgeable, friendly staff who went out of their way to make our stay a 5-star stay. I will definitely return with the kids.
Reviewed October 16, 2015

Somruethai W. from Thailand
Families with young children
Stayed 3 nights in October 2015
good location , staff not enough to service
location , swimming pool , Nice for kids
Waiting for a long time for check in and any service. No free wifi . Not value for money.
Reviewed October 16, 2015

Siew W. from Malaysia
Families with young children
Stayed 2 nights in October 2015
Should have internet
Good location, nice hotel and swiming pool
okay and will come back again. However, internet should be provided
Reviewed October 15, 2015