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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
4951 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (4951)
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Chua B. Families with young children Singapore, December 8, 2013
Nice and present hotel

location, very near to the tourist attaction. Good food, many different style restaurants. And easy access to carparks.
7.7
Overall stay is good. My son enjoys going to the theme park. The only thing that's not too good is the lobby. Its a bit dark. We all know this hotel is about "Rock & Roll" but still lobby area especially the check-in counters can be more brighter.
Ching P. Families with young children Malaysia, December 6, 2013
Fantastic and eye opening for young children.

Room is comfortable, localtion is centralised, entertainment is complete for family vacation
7
Relax and entertained. The atmosphere is very cozy and full of fun activities for family vacation, especially the swimming pool which is spacious and safe. The connection to all the parks is its prime attraction and value througout the whole stay. Despite that, variety of foods is worth to try out, especially the Malaysian food center. It is very near to the shopping center (Vivo City) which is just a stone throw away, impressive.
Pongsak J. Families with young children Thailand, December 6, 2013
Wonderful hotel in great location

Great decoration, Great location, Great swimming pool
10
This hotel is really rock! Lobby and guest rooms are very well designed. Staffs are very friendly and try their best to help in everything. Large swimming pool with beach is my children most fevorite place in the hotel. Breakfast is also nice and has variety of food, but you may have to come down early or have to wait in a long queue for table. I heard that many guests from Festive hotel next door also have their breakfast here. One bad thing is that they don't have free wifi in the hotel even in the lobby. Anyway, the hotel is in great location, lots of coffee shops, pubs and restaurants. It's very close to Universal Studio,SEA Aquarium and Adventure Cove Waterpark, the great attractions for family fun. The sentosa express station is about 5 minutes walk and it's just one stop to VIVO City, the wonderful place for shopping. We got free tickets for all attractions and sentosa express free pass from hotel package, so we tried everything and all of them were wonderful.
Norazila J. Couples Malaysia, December 5, 2013
the great hotel to stay

comfortable, great staff, great location
9
This is my 2nd time stay at the hotel. the staff, the accommodation and the services never disappointed me. Will choose to stay here again in near future.
Razana B. Families with young children Singapore, December 4, 2013
good stay at HRC

ambience, proximity to USS & other tourist attractions
9
Good. Room was clean, staff was friendly and service was efficient. The twin sized beds were spacious n one even had a pullout bed
Muhammad F. Families with young children Malaysia, December 4, 2013
Awesome!

Comfortable Bed, Nice Pool, Great Location
9.7
Awesome stay. Staff was very polite and attentive. Big and nice pool. Would definately come again.
Yan T. Families with young children Singapore, December 3, 2013
Great time for the kids.

Service, swimming pool and hotel room
7.7
Overall was fun and satisfactory. This was my 2nd visit to hard rock hotel. Not sure due to what reason the check in time always delayed. The recent trip my check in time was 6pm. When we reached Waited almost 4 hrs. However the manager in return allow us to check out late and did explain and apologize to us which we think was acceptable. Overall the kids enjoyed the activities the food especially the swimming pool. Most important our families have fun and was a relaxing trip.
Stacy C. Families with young children Singapore, December 3, 2013
Highly Recommended for family fun

The pool, attractions included in the package and location
7.7
Had we know that we can collect tickets a day before check in, we would have done so. We end up not having enough time to cover all the three attractions that were included in the hotel package.
Tan Y. Families with young children Singapore, December 3, 2013
Overall is good

good pool
7.3
overall is good except that standard room has no bath tub.
Genevieve G. Families with young children Philippines, December 2, 2013
Best hotel

Pool is great, bed is comfy, room is huge
8.3
The pool is awesome. I recommend to choose the pool view room. The bed and room are huge suitable for whole family. Location is good for tourist. You need to pay for internet. The hotel is huge and you may need to walk a lot before you reach the room.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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