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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
4941 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (4941)
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Nurfarahdina Z. Couples Singapore, November 19, 2013
Top Notch!

Comfortable , clean and great swimming pool
9
The only disadvantage was the checkin-time, have to wait 30mins for the room to be ready and for request late checkout, i find it a lil strange that customer have to come down to reception to "validate" the card, as compare to many hotels i've been to, which can be done over the phone. Other than that, The room and pool view was great. Shops and amusement park is nearby and easily to get food past midnite.Staff is pleasant & friendly.
Hana N. Families with young children Malaysia, November 19, 2013
A good short getaway trip.

The conceirge were bery nice and helpful.room had very good vibe with beautiful scenery.large and comfortable bed.
8.3
The stay was fun.we got a large double room with a very nice view of sentosa.the hotel's location was also superb as it was only 5mins walking distance to uss,s.e.a and the adventure cove waterpark.we also got complimentary admission tickets to all 3 places which was a plus to our stay.the people at the reception were helpful and the concierge were such nice people.they were ready to attend to all your needs. However there were also some downsides of the hotel.first,the buffet breakfast was the same everyday.there's not much variety considering what people had to pay for.the hotel also didnt offer free internet.it sucks that they charged an hour usage of internet for 5.35sgd.i think its a rip off.
Gan H. Families with young children Singapore, November 18, 2013
Happy pool times

swimming pool, clean room and good location
8
The best part of the stay is swimming pool. Kids love the pool and spent most of the time there.
Yong K. Families with older children Malaysia, November 18, 2013
Best five star hotel

Great location, nice design, high class
9.3
Colin B. Families with young children Singapore, November 18, 2013
very nice rooms with great swimming pool for kids

rooms, swimming pools and service
8
Great stay. Swimming pool superb for kids. Rooms are big and bed very comfortable
Andrew W. Families with young children Singapore, November 18, 2013
Relaxed

the swimming pool with white sand beaches
9.3
Very good service. Good environment near interesting attractions for children
Wee K. Couples Singapore, November 14, 2013
A mixed of surprises and disappointments

Late check out possible, birthday cake for my partner, nice swimming pool
6
This was just a day of stay-cation for my partner's birthday. We went out on the day of check in and return to find a birthday cake for my partner. The door ledge was damaged and so you cannot ledge it. The staff who was tasked to join the two single into one bed opened the door since the ledge was damage with my partner yet to be dressed. Booked a king size ended give two single, the sleep was not as comfortable due to the sinking middle of the joining of two single beds. The room was not very clean with some of the side chairs still containing sand. The bathroom raining head was lack of power and came with little water to do a bath we end up using the shower head instead. Request for late check out, one staff mention 1pm and return next day to confirm, while we seek another staff who gave us till 2pm. Two different standard for two different staff.
Chun L. Families with young children Australia, November 14, 2013
nice hotel and nice swimming pool

room, swimming pool, close to restaurant and transit
7.7
Nice hotel with nice swimming pool and big size room. This hotel is in Sentosa and can walk to universal movie world, underwater world. Close to a lots of restaurant and cafe shop. Also can take tram go to the food court in Entrance. But don't forget to asking free tram ticket from hotel back to Sentosa. It is good for family enjoy 2 or 3 days in Sentosa.
Lau W. Families with young children Singapore, November 14, 2013
Overall the stay is nice and room is modern.

Pool view, big room & swimming pool
7.3
This is the second time booking this hotel. The pool view room was nice. The swimming pool is great and the kids like it enjoy it very much. Had dinner in the restaurant, the price is on the hihger end but the taste is real good. The design of the room is modern and the size is good.
Czarina M. Families with older children Singapore, November 14, 2013
old hotel already but nice pool

nice pool big rooms location near casino and beach
9.3
its a nice hotel but needs refurbishment. the pools are amazing though.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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