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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Hotel Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
4460 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (4460)
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Yan N. Families with young children Hong Kong, July 25, 2013
Nice Hotel, Great Swimming Pool with Sand

Swimming Pool, Close to USS, Waterpark and Aquarium
9
Sentosa is an ideal place for family with young children. USS, waterpark and aquarium are so attractive and you won't want to miss anyone of them. Location of Hard Rock is so convenient, walking distance to major attractions as well as restaurants.
Tsz W. Families with older children Hong Kong, July 24, 2013
relax and good for family

good location, nice swimming pool, nice pool view
6
This is my second time to book this hotel, I had simply requested a room with bath tub but the service seems getting worse that the atittube of those receptionist didn't even want to check for us and just said FULL and NO! I may not to go to this hotel anymore.
Leslie M. Families with older children United Kingdom, July 22, 2013
breakfast was appalling. A cattle market but worse

Pool. location. setting
6
The hallways smell damp and breakfast was like a cattle market.
Adeline T. Couples Singapore, July 22, 2013
So-so staycation choice

Friendly staff, beddings & wifi
5.3
Chambermaid left behind air purifer after making up the room Room service dining menu not available Room service calls not answered during peak hours
Keerati S. Families with young children Thailand, July 21, 2013
My children like the pool very much.

Pool, Close to attractions, Nice design.
8.7
The pool is great. Never seen sand at the pool of any hotels. First time here. My children enjoyed very much. This hotel is close to attractions. You can just walk to Universal Studio, the aquarium, the casino, restaurants without crossing a road.
Cho Y. Groups Hong Kong, July 21, 2013
Room too small, Water temp was bad.

Good Customer Service Staff ( Front Desk),
6.3
Broken toilet seat. Water temp control was not working (always hot). We were statying in the 3rd floor but the water presspure was not strong enough.
Tinna P. Families with young children Hong Kong, July 20, 2013
Need to improve cleanliness, Fair service

Big Room, Convenience to attractiions, Good breakfast
4
Just fair. I feel that it was not really worth the price, I think I will not recommend to my friends. Room cleaniness and Staff service can be improved. Breakfast with assorted food is good and breakfast price is reasonable.
Yiu K. Families with young children Hong Kong, July 20, 2013
Good

clean, swimming pool & comfortable
7.7
This is a very Hotel. Clean, Tindy, fashionable. It is very suitable for family especial for children.
Judy T. Families with young children Hong Kong, July 20, 2013
beach-view room is nice

artificial beach, buffet breakfast, nice bed
7.7
Hardware is nice - beach, bed, beach-view room, room size is enough for 3 adults/2adults&2kids for twin room. Service is so so, but it seems it's the problem of singapore
Tony S. Business travelers Indonesia, July 20, 2013
nice hotel

clean, large and confort
7.3
nice hotel with good service very kind but must wait until check in time, otherwise u wont get room there, because the hotel always full all the time

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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