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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

from 6445 reviews

Value for Money
7.3
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (6445)
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Siti R. Families with young children Singapore, November 3, 2014
Kids Friendly Hotel

Varieties of pool, 2 double beds & Pool Bar
8
My kids enjoyed themselves at the sandy pool and the slides at the pool. That was the main attraction for them. The 2 double beds in the room also made it comfortable for any family to enjoy their much-needed rest. Music at the pool bar entertained us too....
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Eric L. Business travelers Hong Kong, November 3, 2014
Mess

indication not clear, management mess, food not good
4.3
The wifi was not work at all, called to the counter, the staff suggested to go out to the corridor to active the wifi??!(what a suck!)
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Muhammad F. Couples Singapore, November 3, 2014
Staycation

Nice ambience, big pool and comfy bed
8
It was an impromptu decision and the room was on offer. We decided to grab it. The room is spacious for a couple and it was nicely decorated. The bed was really comfy.
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Muhammad F. Families with young children Singapore, November 3, 2014
Best stay so far!

Room, view & service ofcourse!
9.3
Fantastic service & great surprise for our Anniversary with our new born baby girl:)
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Shahdan S. Families with young children Singapore, November 3, 2014
Nice hotel

interesting layout of pool
10
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Hasnah A. Groups Singapore, November 2, 2014
Factors to consider

The bed was big. The room looked presentable. The sound system was awesome.
5.3
We had an unpleasant experience. Firstly, arrival for 3 pm check in, we had to wait for 45 minutes with only 2 people at the reception. Upon check-in, guest service officer stated that our king sized bedroom was not ready and had to wait for another 45 minutes. A complimentary birthday cake was requested in advance and was reminded to send up to the room with immediate effect. However, the cake did not arrive after an hour. A call was made to enquire about the cake. However, we were told that special requests were only delivered after 5pm. The cake only arrived after 6pm.
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Adeline T. Groups Singapore, November 2, 2014
Great stay

Great pool, good location near USS, very very comfortable room and bed
9
Very good stay. Enjoyed the pool and the room. Only disappointing part was that the walls are a bit thin, we can hear children shouting, screaming from next door.
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Lim H. Business travelers Malaysia, November 2, 2014
So far so good

So far so good
6
So far so good
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Junid K. Families with older children Singapore, November 2, 2014
Fantastic pool. Excellent staff!

Attentive staff service. Superb hotel theme and deco.
9.7
Fun, relaxing and felt like a Rock Star!
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Serene K. Couples Singapore, November 2, 2014
Realxing & Comfortable Staycation

Service, room & surrounding
9.7
Very Good. I was given an upgrade to suite.. The room is big & comfortable. When I stay at hard rock hotel make you feel very relax.
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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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