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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5228 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (5228)
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Frans H. Families with young children Indonesia, January 5, 2014
It is nice.. especially for the kids...

The room is big. There is an extra bed below the big double bed.. Near to all attraction, i.e universal studio, adventure cove, and SEA aquarium.
8.3
It is good.. The swimming pool is nice, staff performance also good. But why no free wifi?
Johanna J. Families with young children Indonesia, January 4, 2014
Pool was great

Pool, pool and pool :)
7.7
The pool was great for children, the rest is quiet good :)
Raihan M. Families with older children Indonesia, December 30, 2013
fun getaway!

comfortable bed, fun swimming pool, friendly staff
8
Had fun with their swimming pool. Their staff also friendly. So many restaurant near the hotel.
Cecilia L. Families with young children Australia, December 29, 2013
too expensive in hotel price for 4 stsr service.

nice swimming pool.
4.7
very disappointed about the poor services in hotel. charged too ecpensive in hotel rates. no free wifi provide for event lobby area and to chatge Singapore 5 dollars per hour is a rediculous price.
Mutta R. Families with young children India, December 27, 2013
Very Nice Hotel For Resort World Hard Rock

Friendly Staff, Looking Great, Very Nice Rooms
9.7
Very Friendly Staff, Check in time and check out time very helpful, it is nice to see
Helmy A. Families with young children Malaysia, December 27, 2013
Good for family stay

Big room and nice swimming pool
9.3
Good hotel and friendly staff. Nice beach view and good location for Universal Studio's trip.
Saidah S. Couples Singapore, December 27, 2013
Great hotel!

good location, great staff, very clean!
9
My stay was really good. Got bumped to a bigger room due to room availability. The room we got was facing dolphin lagoon and it was beautiful!
Fernando M. Couples Singapore, December 26, 2013
Dirty, staff NOT friendly and educated at all!

Dirty, NO Hard Rock Hotel Standards!!!
2.7
Horrible stay and the hotel administration is a total mess, rooms dirty, lighting fixtures not working, the finishing of the installations are very cheap, NO Hard Rock Hotel Standards at all!!!, corridors dirty even after complaining 3 times to the management, the corridors were not cleaned!, sofas at public areas very very dirty!, sofas at restaurant also very dirty!.. this hotel carries the name of a great chain but the administration in Singapore is very bad!!! water at the shower has no good pressure! it is really a cheap place!, the rooms are not cleaned during the day!
Xyrone R. Couples Philippines, December 25, 2013
Spend here 1 of the most memorable part of my life

Luxurious, Extravagant, Magnificient
10
The best place to setup a proposal for marriage. I did mine at this hotel. Very close to luxurious fine dining place where you can dine with your soon to be fiancee. Very close to luxurious shopping places where you can buy a gift for your very special one. A place where a "BIG YES" is a guaranteed answer.
Balaam T. Families with older children United Kingdom, December 24, 2013
Perfect if you are visiting Sentosa

Location to Resorts world, walking distance to main attractions and transportatiin
6.7
First impression, dark. I know it is Hard Rock but everywhere is dark. No free wifi. We hadn't booked breakfast as part of our room rate, and we are glad we didn't. The first morning we went down there was a queue of 20 people waiting to be seated and it looked like chaos so we didn't bother and went to Starbucks instead. Resorts world is well signposted so from the hotel you can get to all the main attractions walking undercover and you are really only 5 mins from the aquarium, universal studios etc. so perfect location if you want to explore sentosa. If not. I wouldn't bother

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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