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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5596 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (5596)
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Gordon C. Families with young children Hong Kong, April 19, 2014
We love the hotels and the attractions in Sentosa

Swimming Pool, 5 minutes walking distance to Universal Studio, Decent room
9.3
This is the 2nd time we stayed in Sentosa and we just love the swimming pool in Hard Rock Cafe. Kids can enjoy a whole range of different activities in Sentosa and there are a huge variety of restaurants to choose from. The hotel is 5 minutes to the monorail which connects to Vivo City (huge mall) and also the MRT in Singapore. We will definitely come back again.
Elizabeth F. Families with young children Australia, April 19, 2014
Good for family but in need of an update

Swimming pool, location, staff
6.7
Hard Rock hotel has a brilliant location, and for families is definitely a great place to stay, especially the pool are wow very cool, we had just stayed at a the Royal plaza on Scott's near orchard road, it's half the price and the amenities were amazing from the rooms to the award winning Buffett. As far as staying in Sentosa as a single you wouldn't pick this hotel but as a family it is better than the other choices, so after the previous hotel, the Hard Rock rooms were nice looking, but there could have been improvements the shower is small, it he bed was comfortable enough but the sheets moved a lot I don't think they fit properly and the pillows went really flat, a coffee machine would have been great it's ok we got discounted rates, but it's not worth the full price, it's a shame that because there isn't much better choices they slug you on price and certain amenities especially the wifi, as other hotels are free, oh and the real pain was when you child is asleep, you try turn on the bathroom light the whole room lights up because there is perspecs on both sides so silly. We did use there baby sitters a few nights, I have to say they were marvelous and really reliable and reasonable, really recommend them. The Buffett breakfast don't book it, try it once if you want to judge for yourself, we never went back it was awe full after we're we just came from, go elsewhere, we did order room service one morning and ours was fine no complaints, our friends wasn't though so again it's hit and miss, for the location and pool area and ok rooms I would stay there again, if we had the kids if not I would look elsewhere. The staff were so lovely we were earlier than check in so we went to lunch, they called us as soon as our rooms were ready, and they were always very pleasant and helpful thank you Room Tip: If you have kids ask for a room on the 6th floor and close to elevators or it can be a walk, they accommodated our requests
Cheng Y. Families with young children Hong Kong, April 19, 2014
Ajacent location for visting USS & Adventure Cove

Very close to USS and Adventure Cove
8
Nice pool for family with young kids to enjoy. Room size is ok. Excellent location for visiting USS, Adventure cove and SEA. Paid buffet breakfast average.
Holly S. Families with young children Indonesia, April 18, 2014
Very enjoy to stay in this hotel with my 3 kids

Friendly stuff, Big enough room n bed-comfortable-clean, Near to USS and sentosa express station
8.7
With the package (free 2 adults tickets for 3 attraction in RSW), I think the price was good. The room was big enough for 5 of us (twin bed), comfortable n clean. My kids really interested to try the kids club n swimming pool but not enough time to do that. I am sure that we will stay there again.
Owen L. Families with young children Hong Kong, April 18, 2014
Good

Nice hotel,
7.7
Maria T. Families with older children Philippines, April 18, 2014
Everything is good except that there's no wifi

location near Universal Studios
7.7
just right
Ralf W. Families with young children Germany, April 18, 2014
Great stay like always

staff, restaurants, pool
8.3
Just great
Liza A. Groups Philippines, April 18, 2014
Very accessible to all attractions in Sentosa

Convenience, Comfortability, Great people/workers
7.7
No Internet access. Impossible for any hotel. They should give it freely to all guests without giving hard time
Sunmyung H. Families with young children South Korea, April 17, 2014
Fantastic location to the entertainments

Location, swinmming pool
8.7
It was fantastic and good location for 3 days. The package for the amusement facilities were fantastic although the Universial Studio was not big than expected. Swimming pool itself were great enough to enjoy it.
Eva M. Families with young children Philippines, April 17, 2014
Very conducive and great hotel to stay in!

Clean, friendly staff, great accomodation.
9.7
We had a great stay in this wonderful hotel. Very clean. Staff are so courteous, approachable and very accomodating. Best hotel to be in if you want to experience unlimited fun and adventure at Universal Studios.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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