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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5199 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (5199)
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Szu I. Business travelers Taiwan, November 21, 2013
friendly staff, nice pool, good location

convenient, good service, friendly staff
7
John M. Families with older children Australia, November 21, 2013
way way overpriced,needs refurbishment,rude staff

location was o.k pool was o.k
4
location of hotel was o'k,took a very long time to check in.waited inline while staff were talking amongst themselves ignoring guess.no free wi-fi internet.very poor value for money.would not recommend to friends.
Sze H. Couples Singapore, November 21, 2013
overpriced

nice pool, design is ok
5.3
complimentary shampoo, shower gel and hand wash smells funny and looks cheap. few lights in the room not working as well. i find myself in a 3 star hotel priced at 5 star rates.
Jeya S. Families with young children Malaysia, November 20, 2013
Good welcoming with friendly staff

Good pool & excellent location
9.7
We stayed at Hard Rock Hotel for 2 Nights. The package deal we got included 2 days passes to Universal Studios Singapore, 2 passes to Adveturecove Waterpark, 2 passes to Sea Aquarium and breakfast for 2 people. It was totally worth it and real value for money. Went there with my family (2 adults and 2 kids) and it was a great place for family with young kids. Only not comfort toilet without tap and main door for the bathroom (changing place no door).
Lin D. Families with older children Singapore, November 20, 2013
Fun and enjoyble

comfortable bed, good facilities & good staff
7.3
Enjoyable and comfortable. The facility is great and the package come with USS tickets.
Sau H. Families with young children Singapore, November 20, 2013
A great place for family holiday.

friendly staff, clean and beautiful pool.
7.3
The stays was great. A good place for family holiday but it doesn't include breakfast.
Donald H. Couples Australia, November 20, 2013
Nice but Expensive

The Pool, Access to Attractions, Great Staff
8
The Hotel it self looked Great, the pool area layout was fantastic, the Staff were very pleasant and helpful, the only problem I had was you have to PAY for internet in the Hotel ($5 per hour) which is free at many other hotels in the world.
Poh L. Families with young children Malaysia, November 20, 2013
Awesome Integrated Resort Hotel

Room Size, Great Swimming Pool with Sand Beach, Close to Theme Parks
8
Wonderful experience,can improve with changes in buffet breakfast spread every alternate day,at least, as everything is the same for the two days I stayed there. Will come back for more.
Phang J. Families with young children Malaysia, November 19, 2013
A great resorts for family holiday.

Best 5 stars hotel, nice room with pool view and great swimming pool.
9.7
Good location which is very near to Universal Studio Singapore, Adventure Cove Waterpark and Sea Aquarium. The 3 days 2 night package is totally worth it and value for money.
Nurfarahdina Z. Couples Singapore, November 19, 2013
Top Notch!

Comfortable , clean and great swimming pool
9
The only disadvantage was the checkin-time, have to wait 30mins for the room to be ready and for request late checkout, i find it a lil strange that customer have to come down to reception to "validate" the card, as compare to many hotels i've been to, which can be done over the phone. Other than that, The room and pool view was great. Shops and amusement park is nearby and easily to get food past midnite.Staff is pleasant & friendly.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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