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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5955 reviews

Value for Money
7.3
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (5955)
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Ganesan P. Couples India, May 19, 2014
good

Good
10
Good
Kelly T. Families with young children Singapore, May 18, 2014
Average, the room furniture a bit run down

swimming pool
5.7
Average
Hasan T. Families with young children Indonesia, May 18, 2014
Goodddd Hotel

Best hotel for family
7.3
Very nice place.....
Kok B. Families with young children Singapore, May 18, 2014
Nice hotel for Family with young kids

Great pools for children, activities for children and Centrally located in sentosa
6.7
Nice hotel for families with great facilities/activities. Only thing lacking is service. The front reception staff is obviously having a bad day and showing it to guest checking in. The operator should also be trained better in rejecting certain requests rather than just rejecting the client with a flat "No".
Chung L. Families with young children Malaysia, May 18, 2014
Acceptable experience.

Clean, just nice space, nice design
6.7
The check was super slow which I waited for half an hour. The complimentary is subject to hotel changes without prior notice.
Siew C. Groups Singapore, May 18, 2014
dirty, mosquito, smelly hotel, unfriendly staff!

no best things at all!
3.3
unpleasant stay! will not consider to stay this hotel again.
William T. Families with young children Singapore, May 18, 2014
Very enjoyable. ..

Clean, beautiful and convenient
7
Very comfortable and relax, it is convenient to all park and attractions.
Azlan S. Families with young children Singapore, May 18, 2014
fun & enjoyable

clean, friendly and helpful staff
7.7
no major hiccups except for late checking in ( 4 hours late )
Andrew S. Families with young children United Kingdom, May 18, 2014
Perfect location to explore sentosa , stress free

Location on sentosa Pool Large rooms
6.7
Pool can't be faulted , great location on sentosa. Liked that you could walk from hotel to big sentosa attractions in matter of minutes and loved Malaysian food court for less pricey authentic eating options. We went with our 2 year old son and he called it 'party hotel'. There was a concert on but with a pool facing room on 5th floor we didn't hear a peep. Would stay here again on a special deal from agoda but would avoid paying full price as once you've paid for all the attractions and breakfast at the hotel it can end up being expensive. It is a very large hotel so you don't get that special one to one service and we missed that. Would have liked that there was more than one eating option at the hotel. Room service was really average and expensive.
Chew F. Families with young children Singapore, May 18, 2014
Nice pool

Pool & Environment
6
Just as expected. Room was spacious but nothing out of the ordinary.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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