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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
5582 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (5582)
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Looi M. Couples Singapore, December 24, 2014
Suitable for family

Ambience, pool and room
10
Nancy F. Families with young children Philippines, December 24, 2014
wonderful stay

nice swimming pool, good food and friendly staff
9.3
Exciting and full of fun
Gayathri D. Solo travelers Singapore, December 24, 2014
Neat, comfortable short stay

Starz Restaurant, Theme, Fast checkout
8
Pakhrurrazi T. Families with older children Malaysia, December 23, 2014
service non existence. room very basic

location
6
Uneventful
Gan M. Couples Singapore, December 22, 2014
Marvelou

enviroment, cleaniless, comfortable
10
No. Thanks and appreciated. we enjoy!! Merry Christmas and wish you all a Happy New Year 2015 Love mary
Siti F. Families with older children Singapore, December 20, 2014
Nice Clean Hotel

Big Rooms,Clean and Great Service
8
Overall the hotel is nice and service is great.Near to all sentosa attraction.Highly reccomended.
Bih H. Families with young children Singapore, December 20, 2014
Good for families with young children

Cleanliness, tranquility, attention to requests
7.7
Cleaner and better than Festive for adults and young kids. More comfortable and generally cleaner. King bed is good for babies and 2 adults. Day bed and pull outs available for other adults. Quite a nice stay in all.
Tan Y. Couples Singapore, December 20, 2014
WONDERFUL STAY

Wonderful Pool, Nice Theme and music playlist download
8
it was great, definitely a place i would re-visit.
Marini H. Families with older children Singapore, December 20, 2014
Best place to be when you visit Sentosa.

Friendly staff, awesome pool and fantastic room.
8.7
It was surprisingly great given the high occupancy due to local school holiday and weekend. Staff was in good spirit and friendly. Will definitely return.
Shih L. Families with young children Singapore, December 20, 2014
Overrated for a 5 star hotel

Swimming pool, close proximity to Universal Studios, very good service from the concierge
6.3
Upon check in, a staff named Charles told us that he will be upgrading us to a suite room. We would thought an upgrade would be without additional charges from what we've already paid. Just before we passed our credit card to him, he told us that the upgrade is (quoting him) "only another $200++ per night". Please do not mislead people by using the word "upgrade"! It was fortunate he mentioned that the upgrade would cost us additional before he swiped our card, if not, imagine our shock when we check out. Also, we had to explain to the room service a few times just to request for additional 2 pillows for our toddler, as compared to other hotels we've stayed where no question is asked.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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