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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.7

based on
167 reviews

Value for Money
7.3
Location
7.9
Staff Performance
8.0
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
7.3
Business travelers (167)
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Kongrit C. Business travelers Thailand, June 18, 2014
It was very good to stay also very happy food.

location,price,pool
9.7
Mark O. Business travelers Philippines, May 30, 2014
Great experience in our stay

Great, Nice and Luxury Hotel
9.3
Wifi is chargable. A nice and clean hotel. Staff is very friendly. Quiet and Relaxing hotel.
Daryl B. Business travelers New Zealand, May 17, 2014
Great hotel in a fabulous location

Staff, room, location
10
Had a wonderful time at the HRH - room was great ... staff went out of their way to ensure all was perfect .... HRC was as always superb. Really could not fault anything ... and for the price it was great value for money. I will be going back there very soon. Most friendly and accommodating hotel I have yet found in Singapore in the past 35 years.
Chandrajit Y. Business travelers Singapore, May 17, 2014
Good environment, clean and courteous staff

food, near to Universal World, near to Monorail Station
9
Very Pleasant and relaxing
Lin J. Business travelers Singapore, May 16, 2014
Nice stay. Friendly staff.

Late check out. Clean room. Nice location
8.7
Very happy with the stay. Nice bed.
Bruce L. Business travelers Malaysia, May 10, 2014
Filthy hotel with terrible service

location.
4.7
The room looks dated and tired. There is the stench of wet carpet in the room and along the corridors. Amenities are very basic for the money paid (very budget hotel like). General staff service is rude. I got CHEATED by a staff at the concierge. To exit the hotel carpark, one needs to top up a cash card. There were not enough signages informing guests of the need to top up. Why not enable that facility at the hotel counter? Instead, I was directed to walk to a faraway basement 7-11 store to top-up the card that ultimately cannot do that as they were out of credits. He then directed me to a faraway machine which was spoilt. After making 20 minute walks to and fro, the staff offered me a card at the counter of which I had to pay SGD12 (as opposed to the normal rate of SGD5). I paid him out of desperation. The next day, when I checked out, I found out that as a hotel guest, I need not pay for the card as it comes free. The lobby is too dark and the band played too loudly at night. I will definitely not be back.
Nicholas L. Business travelers Hong Kong, May 9, 2014
good quality hotel but poor location

value for money relative to other hotels in singapore
5
Nilwadee O. Business travelers Thailand, April 27, 2014
Convenience with good shop and restaurant

Full entertain universal studio and aquarium
8
No wifi even in public area, inconvenience
Ching K. Business travelers Malaysia, April 22, 2014
As usual, my stay here has been excellent.

Friendly staff, nice room and great ambiance.
6.7
I enjoyed my stay as usual.
Welly L. Business travelers Indonesia, April 3, 2014
nice and cool hotel

location.pool.lobby
7.3
It was nice and cool hotel.. nice and huge lobby with a nice bar in the middle

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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