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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.7

based on
190 reviews

Value for Money
7.3
Location
8.0
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.3
Business travelers (190)
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Mark D. Business travelers United States of America, February 28, 2015
Does not meet expectations...

Staff are helpful...
6
This is NOT a 5 start hotel. Staff are helpful and friendly. Rooms are generally dirty, run-down, noisy...Food is just OK, location is OK. There is a reason this hotel is heavily discounted...there are much better values in Sentosa and Singapore.
Grant P. Business travelers Australia, February 27, 2015
Could be better but still good

Location was good, memorabilia and scenes
7.7
Nice rooms with good facilities. The place could be better with more options available and the fact wifi is not free and charged at a rediclous rate is poor
Mihai C. Business travelers Singapore, February 8, 2015
hr hotel

accomodations and restaurant
8.7
Good
Zhu Y. Business travelers China, February 6, 2015
Awesome Location in Sentosa

Classic Environment, Location, Passionate Staff
8.7
I would recommend this hotel to someone who wants to stay in Sentosa
Brian W. Business travelers Malaysia, November 28, 2014
IR hotel

COmfort, views
6.7
It's slightly below par as compared to other Hard rock hotels, but the worst thing about this is for those coming with cars, only 1 complimentary car voucher per day...parking is very expensive
Alvin W. Business travelers Singapore, November 12, 2014
Thumbs up!

Pool, near to shops and quiet
7
Stay was not too bad. The room allocated was peaceful and quiet although there are many children running and screaming in the hotel. I love the swimming pool as it's spacious and clean. The pool can be crowded with children running around, but I'm still be able to find decent space for myself. Gym is empty usually which is good too. Didn't have breakfast, lunch and dinner in the hotel, as there are many nice and affordable restaurants with a wide variety of cuisine near the hotel. Hotel Staffs are friendly, but waiting time for the check in/out can be quite a wait. Definitely will go back and stay again!
Eric L. Business travelers Hong Kong, November 3, 2014
Mess

indication not clear, management mess, food not good
4.3
The wifi was not work at all, called to the counter, the staff suggested to go out to the corridor to active the wifi??!(what a suck!)
Lim H. Business travelers Malaysia, November 2, 2014
So far so good

So far so good
6
So far so good
Ardhi I. Business travelers Malaysia, October 17, 2014
business trip

Comfort, relaxing and convenient
8
It's just a walking distance to conference hall at Sentosa Resort and varieties of food around there.
Eric L. Business travelers Singapore, September 4, 2014
Worst ever! Stay away!

location, theme , FnB
7.3
Worst every stay. Hotel front desk staffed with employees of Zero integrity and lacksidiscal attitude. Was receiving VIP guest. Reminded twice for front desk staff to combine single bed into big bed, they promised they would , but in the end they didn't. Stayed four hours and checked out and checked in Sentosa resort n spa hotel which offered so much more better service.

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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