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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
2064 reviews

Value for Money
7.2
Location
8.6
Staff Performance
8.0
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
7.0
Families with young children (2064)
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Arthur C. Families with young children Hong Kong, July 25, 2014
excellent location, perfecr for family trip with k

location, food entertainment
9.3
good, but aircon is a bit cold & unable to adjust.....
Wing S. Families with young children Hong Kong, July 24, 2014
relaxing

near to monorail station, good for family
7.7
Leesa R. Families with young children Australia, July 23, 2014
Satisfactory stay........No Wow Factor!

Location Pool
5.3
We stayed for 10 nights, the hotel was fine but that is it. Every day we had to call housekeeping to ask for more towels as they only left 2 when we had 4 staying. No breakfast included and massive queues to get the buffet breakfast. No free wifi. Mouldy shower. Faulty fridge, faulty remote. Location was good, pool was great. We would stay elsewhere next visit.
Marco G. Families with young children Australia, July 22, 2014
Excellent Customer service

The location was central to all attractions in Sentosa. The pool area catered for all ages. The atmosphere in the foyer was buzzing with activity.
7.3
We had a fabulous time at the Hard Rock Hotel. The reception staff and concierge were extremely helpful and went out of their way to ensure that all our needs and requests were met - always with a smile. Special thanks for all your assistance. Customer service was of very high standard.
Koko W. Families with young children Indonesia, July 20, 2014
pleasant stay

kids friendly pool, helpfull staff and good location
6.7
Overall was a pleasant stay only thing the room was so dusty and not properly vacum especially at the carpets.
Izabela K. Families with young children Australia, July 18, 2014
Had a great time, we loved the whole stay

Room, Swimming Pool and Location
7.7
Great, would definitely stay again
Morten N. Families with young children Australia, July 18, 2014
Fantastic, can't wait to go back.

The very friendly staff, the swimming pool and the location.
9.3
We loved it. The staff were fantastic....
Scott S. Families with young children Australia, July 15, 2014
Good

Pool,restaurant and location
7.7
Suet Y. Families with young children Hong Kong, July 15, 2014
I would recommend this hotel to my friend

The beach, the pool, the location, the interior design
4.3
Jeanie P. Families with young children Singapore, July 13, 2014
NIce place for family with kids

amenities, recreation, playroom
7
It was great as I took a suite room. Spacious

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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