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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.9

based on
781 reviews

Value for Money
7.5
Location
8.6
Staff Performance
8.2
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
7.2
Families with older children (781)
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Su S. Families with older children Indonesia, May 29, 2015
sentosa review

swim pool very nice.
8.7
Very good
Nicola H. Families with older children Singapore, May 28, 2015
Good but not 5 star

Location good, rooms decent size, beds comfy but pillows a bit hard. Drinks at pool bar expensive even for Singapore. Pool towels good size for a toddler.
7
Sarah S. Families with older children United Kingdom, May 17, 2015
weekend break

The location, short walk to Universal Studios and other attractions, Swimming pool well done, small children tend to keep to one area, large enough to accommodate all, some interesting memorabilia
6.7
We enjoyed our stay but did not spend much time at the hotel, fine as a base. I think the hotels should have individual telephone numbers rather than a central number - I was kept holding for 35 minutes on an overseas call to answer a query about our forthcoming stay - feels too big to lump all the hotels together, personal individual hotel service feels lost. The pool was great. Would prefer bathrooms with a bit more privacy. Annoyed that no free wifi anywhere in the hotel and that each device is charged separately - should be a nominal charge for wifi per room if at alll. Staff were friendly and helpful.
Iryati A. Families with older children Singapore, May 16, 2015
A pleasant staycation

Location, nice pool and convenient
6.3
I expected more of a 5 star hotel. I find the hotel a bit gloomy with the lack of lightings though I understand its part of the concept, maybe. My room had no seat or stool just 2 double beds. I had to call housekeeping who send one dining style chair. I stayed for 2 nights 3 days and given only 2 complimentary parking coupons which are single entries. When requested for an additional coupon; I was denied. And parking was ridiculously expensive! I would expect a little more flexibility...
Andersen T. Families with older children Indonesia, May 15, 2015
best hotel in resort world sentosa

good location , very nice swimming pool n friendly staff
9.7
It's a happy holiday with family , a good location ,nice swimming pool, near casino
Loh P. Families with older children Singapore, May 11, 2015
Nice place to stay..

Swimming pool, friendly staff ...
9.7
Great...
Kritpapha S. Families with older children Thailand, May 6, 2015
So nice so good for service and smile

Be convenient in travel
9.7
Everything good
Shaiful A. Families with older children Malaysia, May 3, 2015
Worthwhile holidays at Sentosa

1. The pool
9.3
Alma Y. Families with older children Philippines, May 3, 2015
Over rated hotel

Location
4.3
Not worth it! They don't have free wifi in the rooms or even at the lobby. Very hard and takes a while to request for services.
Shamshul A. Families with older children Malaysia, May 3, 2015
Excellent

Location Universal Studio S.E.A
7.3
Excellent stay and enjoyable

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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