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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.9

based on
642 reviews

Value for Money
7.4
Location
8.5
Staff Performance
8.1
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.2
Families with older children (642)
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Ahmad A. Families with older children Malaysia, August 31, 2014
excellent

good service, excellent ambiance, easy
7.7
Sung K. Families with older children South Korea, August 30, 2014
Breakfast (food) is really level of 3 star hotel.

Room/localization/
7
Size of room is good and good declaration. But breakfast is really bad food and bad quality.
Swee C. Families with older children Singapore, August 29, 2014
Relaxing stay

Friendly staff, comfortable stay and easy access to all the tourist spots.
8.3
Comfortable and relaxing stay!
Hoi L. Families with older children China, August 22, 2014
Resorts World Sentosa - Hard Rock Hotel
4.3
After eating at the hotel restaurant, get food poisoning. The result is that the whole family need to stay at hotel to take rest for the next whole day. And the day after food poisioning, we bought the ticket for universal studio, but play nothing and come out to see doctor. It is really a bad experience.
Christine S. Families with older children Australia, August 14, 2014
Really enjoyed our time at Hard Rock Hotel

Have 4 - Staff, Room Comfort, Location and Cleanliness
9.7
We travelled with two children (aged 7 and 9) and the twin room suited us to perfectly as there was a trundle bed also available. Staff were very friendly, accommodating and provided great suggestions/support around booking tickets for daily theme parks/zoos, etc...It's pool is also great and it's location is very handy - the fun parks 5 mins walk away. Would go back.
Wing S. Families with older children Hong Kong, July 24, 2014
relaxing

comfort bedroom for family
7.3
Chan H. Families with older children Hong Kong, July 18, 2014
Nice swimming pool

Nice swimming pool, location is very good, quiet
8.3
All is great except the design of washroom (with no door). Wardrobe is designed to be opened by both side (corridor or washroom) which mean you can even go into washroom through wardrobe!
Ah L. Families with older children Australia, July 18, 2014
awesome and friendly hotel

location
10
Enjoyable
Heather D. Families with older children Australia, July 17, 2014
Great fun. Comfortable.

Comfortable beds Pool area Close to other activities
7.3
Good stay. Everything we needed. Was close by. We got s theme park stay deal and teens loved it. Love the malaysian Street food area of resorts world. Pool area a bit difficult to access. .. Good for small children I guess. No free wifi and wifi costs extreme. Can see rooms are well cleaned but have moisture problems. .. Not sure how they deal with that in tropics with air con rooms. Teens liked checking out the memorabilia but the shop was just Boring usual shirts etc for sale. pool bar closed very early for summer time. Was disjointed to come in from our day out to find it already closed and music off. Might also be good idea to choose the'clean' version of songs as it is family pool and Foyer area but coarse language in songs makes it uncomfortable when there are other awesome options. was as expected and hoped for. The teens loved it and if I got another good deal I would go back.
Kathryn L. Families with older children Australia, July 4, 2014
smelly mouldy room

food, pool, location
6
whole 5th floor smelt like mould - our room was so smelly that we all had headaches from the stench. told reception they said someone would contact us and no one has bothered, will never stay at the hard rock again - it is over rated

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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