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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

from 6404 reviews

Value for Money
7.3
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (6404)
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Supporn T. Families with young children Thailand, August 2, 2015
good for family group

location, facility, pool
8.7
we have great time with our kids
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Taleb J. Families with young children Bahrain, July 30, 2015
spraying hose missing in the toilets next to BD

location. pool. friendly staff
8.7
All the kids enjoyed it. very good location compared to other hotels in Sentosa. very helpful and cheerfully concierge desk.
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Stella Y. Groups Singapore, July 26, 2015
Huge rooms

Huge room, quiet
7
Great staycation. Huge room and near to Universal studios
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Michael R. Families with young children Ireland, July 25, 2015
Disappointed

Pool, location, staff
6.7
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Dezen J. Families with young children United States of America, July 24, 2015
Room is large but feels empty

Pool, Location, Service
7.7
Overall, it was a great hotel. The pool is awesome and the location is perfect. The only negative is the room's features. It needs more basic furniture. For example, chair for the table, maybe a table/coffee table in the foyer. There is just a lot of empty space.
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Rio B. Families with young children Indonesia, July 23, 2015
have a pleasant happy family stay

location, cleanness, facilties
8.7
It was great! We're having a pleasant stay, the kids were having fun, close to the universal studio.
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Jenny M. Families with older children Malaysia, July 23, 2015
No happy with my stay, will not consider hard rock

space , variety of restaurant and a good size swimming pool
6.3
Check in took 2 hours and lack of staffs serving
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Xavier A. Families with young children France, July 22, 2015
staycation in sentosa

location, pool with sand, view on pool side
7.7
the stay in Hard rock was ok but for a 5 star you expect a high standard we were lucky to be early checked in (good point) the pool is definitely a killer feature (especially for kids) location is great for other attraction in Sentosa now the points to change/improve : dockstation is iphone 4/4s compatible not higher so need to upgrade the room has not enough spot to hang clothes, the rest is ok staff at the pool really need to be more smiling and nice as they are as nice a jailkeeper (where do you stay, under what registration, give the towel back to me after...) not really what i expected from a 5 star hotel the restroom at the pool are : inside the aircon.... not good last the happy hour is only inside the rock bar not the one at the pool definitely not enticing people to spend. other than that stay was nice
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Sherly I. Families with older children Indonesia, July 21, 2015
My hardrock review

Location,cleanliness,staff
9.3
The location is really good which is just walking 3-5min to USS and SEA Aquarium etc. A lot of restaurant choice too. The bellboy staff really helpful (the bald one). He helped me keep our luggage after check out because i want to go to the aquarium and he helped call the taxi too. Bathroom concept was good. Overall nice stay.
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Mark F. Families with young children Australia, July 9, 2015
very good

pool,locations kids food
9
very good would go back
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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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