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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

based on
4949 reviews

Value for Money
7.3
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (4949)
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Leesa R. Families with young children Australia, July 23, 2014
Satisfactory stay........No Wow Factor!

Location Pool
5.3
We stayed for 10 nights, the hotel was fine but that is it. Every day we had to call housekeeping to ask for more towels as they only left 2 when we had 4 staying. No breakfast included and massive queues to get the buffet breakfast. No free wifi. Mouldy shower. Faulty fridge, faulty remote. Location was good, pool was great. We would stay elsewhere next visit.
Marco G. Families with young children Australia, July 22, 2014
Excellent Customer service

The location was central to all attractions in Sentosa. The pool area catered for all ages. The atmosphere in the foyer was buzzing with activity.
7.3
We had a fabulous time at the Hard Rock Hotel. The reception staff and concierge were extremely helpful and went out of their way to ensure that all our needs and requests were met - always with a smile. Special thanks for all your assistance. Customer service was of very high standard.
Koko W. Families with young children Indonesia, July 20, 2014
pleasant stay

kids friendly pool, helpfull staff and good location
6.7
Overall was a pleasant stay only thing the room was so dusty and not properly vacum especially at the carpets.
Izabela K. Families with young children Australia, July 18, 2014
Had a great time, we loved the whole stay

Room, Swimming Pool and Location
7.7
Great, would definitely stay again
Morten N. Families with young children Australia, July 18, 2014
Fantastic, can't wait to go back.

The very friendly staff, the swimming pool and the location.
9.3
We loved it. The staff were fantastic....
Chan H. Families with older children Hong Kong, July 18, 2014
Nice swimming pool

Nice swimming pool, location is very good, quiet
8.3
All is great except the design of washroom (with no door). Wardrobe is designed to be opened by both side (corridor or washroom) which mean you can even go into washroom through wardrobe!
Heather D. Groups Australia, July 17, 2014
Great fun. Comfortable.

Comfortable beds Pool area Close to other activities
7.3
Good stay. Everything we needed. Was close by. We got s theme park stay deal and teens loved it. Love the malaysian Street food area of resorts world. Pool area a bit difficult to access. .. Good for small children I guess. No free wifi and wifi costs extreme. Can see rooms are well cleaned but have moisture problems. .. Not sure how they deal with that in tropics with air con rooms. Teens liked checking out the memorabilia but the shop was just Boring usual shirts etc for sale. pool bar closed very early for summer time. Was disjointed to come in from our day out to find it already closed and music off. Might also be good idea to choose the'clean' version of songs as it is family pool and Foyer area but coarse language in songs makes it uncomfortable when there are other awesome options. was as expected and hoped for. The teens loved it and if I got another good deal I would go back.
Scott S. Families with young children Australia, July 15, 2014
Good

Pool,restaurant and location
7.7
Suet Y. Families with young children Hong Kong, July 15, 2014
I would recommend this hotel to my friend

The beach, the pool, the location, the interior design
4.3
Sudsuda A. Groups Thailand, July 14, 2014
Great location, nice room, friendly staff

Hard Rock Hotel Singapore is a good accommodation for family travellers who want to explore activities in sentosa; nice swimming pool in the property; helpful and friendly staff
6.3
Feeling safe and comfortable during my stay at the RWS , Hard Rock Hotel

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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