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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 364

Recent customer reviews

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Very Good

7.8

from 6327 reviews

Value for Money
7.3
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (6327)
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Shely L. Families with young children Indonesia, June 28, 2015
we will be back

good location, good hotel for family
7
Happy to stay at hard rock hotel
Yessy A. Families with young children Indonesia, June 27, 2015
Very nice hotel to spend your time with family

The reception service was good. Great location. Good service
7.7
Good hotel especially when you travel with kids, spacious room. The hotel also provide us with 'sentosa pass' to travel freely from sentosa to vivocity by monorail. So we dont need to tap our ezlink to go by monorail. The hotel did not provide free wifi, they charge you for every usage. For me, thats really a good idea for family who really want to enjoy their 'quality time' with your spouse and kids. So no hp, no ipad, no internet etc just enjoy your holiday with your family :). Recommended hotel, if you are bored staying at orchard area then you should try to stay at this area
Miranda L. Families with young children Singapore, June 27, 2015
Great Stay

Swimming Pool,Room Dining, Starz Restaurant
8
Very Good
Hadyan A. Families with young children Indonesia, June 27, 2015
Short staycation

Kids absolutely love the sandy pool! The pull out bed in the room is also excellent for a family stay. We also tried the legendary hard rock burger and love it!
7.7
Hon K. Families with young children Singapore, June 26, 2015
Good for kids

the pool, proximity to attractions, room
7.7
The resort had a fantastic location to the attractions in RWS and access to other parts of Sentosa is easy when you want to go to other attractions around the island. Was great for young children. The pool that resembles an artificial sandy beach was a hit with the kids.
Yew K. Families with young children Malaysia, June 23, 2015
Nice

Nice beach and pools
8
Great
Sng S. Couples Singapore, June 23, 2015
30th anniversary staycation

Location, ambience and the pull out bed
6.7
First time staying in hard rock. The staff are friendly and location superb. One thing I like to comment is that the room was a bit dark. Maybe can add some kind of extra lightings . Other than that it was a pleasant experience.
Joey H. Families with young children Singapore, June 23, 2015
Comment

Staff is polite. Air con very strong. Swimming pool is unique.
6.3
Overall is good except check in is delay. Also rather disappointed to find the bedsheets is torn at many spot. No free Wifi & charges is high.
Kwee C. Families with young children Singapore, June 22, 2015
low quality food

location
5
not very exciting, Low quality food/room service
Michael J. Families with young children New Zealand, June 22, 2015
Family stopover somewhat disappointed

Swimming pool. Happy hour every evening in main bar (too expensive otherwise), location
5.3
Hotel entrance was rather dark, prob too dark, but big and spacious. Rooms were not what we would have expected of a five star graded hotel. No face cloths, only 3 towels when 4 were staying in the room, no music TV which you'd expect as a must for Hard a Rock Hotels, no free wifi. It could at least be free in the lounge if not in hotel rooms. Bed sheets got a bit dirty from food spillage (our fault ) but bed sheet were not changed! Swimming pool & area was great & the main reason for choosing this hotel. So was not disappointed. Also got given pool towels so no need to bring your own. Food over priced S$10 + tax for bowl of fries. s$18 for alcohol drink. S$70 +tax buffet dinner. Kids nuggets & chips was better priced at S$6.50 when ordered at the bar or by the pool

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Customer Reviews - Resorts World Sentosa - Hard Rock Hotel, Singapore

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