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Resorts World Sentosa - Hotel Michael

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 461

Recent customer reviews

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Very good

8.0

based on
2530 reviews

1972 reviews in English

Value for Money
7.6
Location
8.7
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (2530)
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Frances D. Couples United Kingdom, March 13, 2015
Poor cleanliness in rooms

Hotel beach, local transport on resort is all free, huge food choice
7
We stayed at this resort for three nights. We requested a non smoking room, to be fair we couldn't smell smoke/cigarettes but found cigarette ash on the toilet floor. The room was very spacious and I can imagine when the resort opened and all new it could easily be 5 star rating. First impressions were good we had a huge bed and loads of space. The room was a little tired though. The shower smelt very damp, large and spacious but could have done with a deep clean, as could the toilet floors, which looked like they had not been swept or hoovered. When we booked we got the hotel at a 50% reduction so felt a little reluctant to complain.
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Siti H. Groups Brunei Darussalam, March 12, 2015
comfort, good location

cleanliness, comfort, location
9.3
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Pa V. Solo travelers Cambodia, March 12, 2015
Satisfied

location, classy and beautiful
7
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Toh S. Couples Singapore, March 11, 2015
Bad experience at Hotel Michael Singapore
4.3
Slow check in, bad tv that keeps stalling every 10-15mins and water heater malfunctioning
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Yuting Z. Couples China, March 10, 2015
Free upgrade to Sui room..the staff so nice

Big bed,nice toilet,location
8.3
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Wong M. Business travelers Malaysia, March 10, 2015
Nice Hotel. Highly recommended

Good Location, Clean Room and Worth of money
9.7
The room is clean and big. Helpful staff and definitely it is good location
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Jeremy G. Families with young children Philippines, March 10, 2015
Not glitch-free but satisfactory service

Clean, Comfortable, Attentive staff
7
Check-in was a breeze, however once we got into the room the minibar isn't working, but kudos to the staff they immediately replaced it with a working one after the issue was brought to their attention. Shower temperature selector was obviously broken as there is no hot and cold function, only hot and hotter. Since we only stayed for a night we did not bother reporting it to them. Overall, the glitches that we experienced was downplayed, thanks to the helpful staff and the hotel's convenient location and shared amenities with Hardrock and Festive Hotels.
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Chloe G. Families with young children Malaysia, March 9, 2015
Nothing great to share, just another hotel

Location for theme parks/casino
6.3
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Heng B. Families with older children Malaysia, March 8, 2015
USS + Hotel Stay

Staff performance, Room Comfort, Hotel Condition
7.3
Overall the stay is okay. Although the TV was not working when we check-in, but it was fixed quickly after we lodged a complaint to house keeping. The room is new and clean. Not so far from the Sentosa RWS monorail station.
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Nurafifah N. Couples Singapore, March 6, 2015
Great stay!

Location. View. Comfort.
9.3
Got an upgrade to a suite. Really nice hotel with a great view. Didnt try the food from the hotel though. Other than that all was nice!
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