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Resorts World Sentosa - Hotel Michael

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 476

Recent customer reviews

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Very Good

8.0

based on
2205 reviews

Value for Money
7.6
Location
8.7
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (2205)
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Nurariyanti R. Solo travelers Singapore, November 25, 2013
stay is great.room is clean and spacious.nice view

the night view, the room. check in and check out is fast
9
Stay was great. Staff was friendly. Gym and pool is easily assessed. Room is clean and spacious.
Yong H. Families with young children Singapore, November 23, 2013
Overall ok. Clean and nice and big.

size, cleanliness and price.
6
Bad customer service when i request for them to replenish the towels at the swimming pool. extremely small pool..
Agnes L. Families with young children Singapore, November 23, 2013
Good location but poor management

great location, big beds, nice bathroom
5
Good experience BUT 1) Reception is disorganised. Waiting time to check in was too long, because there was only 1 staff doing the check in. People held up the staff because they are transacting activities other than the right purpose of the queue. Poor management to be blamed. 2) Asked for non-smoking room, but even if it was non-smoking room, when I arrived, the balcony was seen with cigarette ashes on the ground. Poor housekeeping to be blamed.
Frederick F. Couples Indonesia, November 23, 2013
Clean and big room, centrally located

Clean room, big room, centrally located to major attractions
7.7
Centrally located at the resort world sentosa Many major attractions Room is big and clean and comfort Bad thing is had to queue for a long time for both check in and check out Staff was too slow handling customer need
Sanghynn L. Business travelers Singapore, November 22, 2013
great

service room business
10
Swee K. Business travelers Malaysia, November 21, 2013
great experience

room, facility & swimming pool
10
Clean room with good size. The room ceiling also reasonable height. The hotel service is good with friendly staff and very helpful in all types of enquiries. The restaurant offer very interestingly delicious food with nice ambience. Hotel location is good and strategically located, easily access to the shopping mall and City Center. This hotel is suitable for business and holiday purposes
Siok C. Families with older children Malaysia, November 21, 2013
good

good
10
Lien K. Business travelers Singapore, November 21, 2013
comfortable, relax, fun.

Well design interior, comfortable bed, good spread of breakfast
8.3
Very comfortable and well design room, great entertainment all around, lots of foods outlets, enjoy.
Chun W. Groups Hong Kong, November 20, 2013
Very Nice

Clean, Nice and close to attractions
7.3
The is a nice hotel with very new and nice decoration. The room size is acceptable, but no free Wi-Fi provided. The breakfast is very good, but the customer service is not good enough. The staff reject our request for earily check-in. This hotel is very near the train station and Unverisal Studio and S.E.A Aquarium and Water Adventure Park.
Irteja N. Couples Bangladesh, November 19, 2013
Brief but wonderful

Nice Design, Ocean View with a balcony, Very close to universal studios
8.7

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Customer Reviews - Resorts World Sentosa - Hotel Michael, Singapore

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