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Resorts World Sentosa - Hotel Michael

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 476

Recent customer reviews

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Very Good

8.0

based on
2152 reviews

Value for Money
7.6
Location
8.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (2152)
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Michelle C. Families with young children Indonesia, October 30, 2013
Room design with Art

Near USS, free ride of monorail and helpful concierge
7.7
The room is just as you seen at internet, they are clean and the linen was very soft. I ordered twin bed, and the size is bigger than usual. Its very comfortable. The concierge was very helpful. The next day we moved to Hardrock hotel, they help us to deliver all our baggage. Unfortunately they are doing renovation at lobby side but it was not mention in our booking and the bathroom curtain have a bad smell.The pool is quite small.
Hock T. Business travelers Malaysia, October 29, 2013
Cozy room

near car park. good choice of restaurants. cozy rooms.
9
I enjoyed the stay in quiet, cozy, and comfortable room with scenic lookout through large windows.
Chan K. Families with older children United Kingdom, October 28, 2013
Comfort & friend staff

Comfort, near attraction travelling points, near casino, good restaurants near-by.
8
Comfort, near attraction travelling points, near casino, good restaurants near-by, big shopping mall just across the sea.
Andrew A. Families with young children Singapore, October 28, 2013
Good for children

Children activities, nice swimming pool, nearby eateries
4
Saw W. Business travelers Singapore, October 26, 2013
Good location with nice rooms

Good location, near to many attractions and amenities
7.3
Good location with nice service and design rooms. Very near to all major attractions like the Universal Studio Singapore. Food and eateries are a plenty nearby. Many shops and dinning options. Nice facilities like the gym but swimming pool is a bit small for hotel of this size. Overall nice rooms with very comfortable beds and near to many amenities.
Mun H. Business travelers Malaysia, October 26, 2013
Comfort, relax & fun

resort type, nearby casino, a lot of restaurant & shops nearby
7.3
Lihua Q. Couples China, October 26, 2013
fantastic, because they upgraded our room to suite

big room, nice staff, nice view
8
it was really nice, the dulex suite room super big, enough for a family
Jerrey T. Couples Singapore, October 26, 2013
Nice large rooms but....

Awesome room & comfort, nice bathroom
8
The rooms are really nicely done and very large up to standard for a five star hotel. Interior deco and bed comfort is excellent. But unfortunately i dont understand why does a 5 star hotel does not have a dvd player in-room and charge $60 for rental! Also there a service charge of $5 to for asking ice to be sent to the room Also this hotel is popular with tourists during check in and check out with the max of 4 counters open took quite alot of time to process. Lobby is small and crowded However the important bit is the rooms. The sheets & bed are high quality and comfortable, aircon is very strong desite being in singapore hot weather
Nur A. Couples Singapore, October 26, 2013
It was good, an average experience.

The cleanliness/the location
5.7
Bai Q. Groups Singapore, October 26, 2013
Comfortable

Attentive and friendly staff, comfortable room, good location
8
It was a good stay. The room was big and spacious with all the necessary equipment (iron, hair dryer...). Room generally clean. Counter staff was very friendly and attentive to our needs, really liked the way she helped her when we checked in. There's also an ice machine at lobby of our area which I personally feel that it's good because I find it convenient to take ice by myself and not calling and waiting for hotel staff to bring it to me.

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Customer Reviews - Resorts World Sentosa - Hotel Michael, Singapore

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