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Resorts World Sentosa - Hotel Michael

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 476

Recent customer reviews

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Very Good

8.0

based on
2157 reviews

Value for Money
7.6
Location
8.7
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (2157)
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Jerrey T. Couples Singapore, October 26, 2013
Nice large rooms but....

Awesome room & comfort, nice bathroom
8
The rooms are really nicely done and very large up to standard for a five star hotel. Interior deco and bed comfort is excellent. But unfortunately i dont understand why does a 5 star hotel does not have a dvd player in-room and charge $60 for rental! Also there a service charge of $5 to for asking ice to be sent to the room Also this hotel is popular with tourists during check in and check out with the max of 4 counters open took quite alot of time to process. Lobby is small and crowded However the important bit is the rooms. The sheets & bed are high quality and comfortable, aircon is very strong desite being in singapore hot weather
Nur A. Couples Singapore, October 26, 2013
It was good, an average experience.

The cleanliness/the location
5.7
Bai Q. Groups Singapore, October 26, 2013
Comfortable

Attentive and friendly staff, comfortable room, good location
8
It was a good stay. The room was big and spacious with all the necessary equipment (iron, hair dryer...). Room generally clean. Counter staff was very friendly and attentive to our needs, really liked the way she helped her when we checked in. There's also an ice machine at lobby of our area which I personally feel that it's good because I find it convenient to take ice by myself and not calling and waiting for hotel staff to bring it to me.
Song L. Business travelers Malaysia, October 26, 2013
Value for money and spacious room

Located at Sentosa and nearby to universal studio. Overly spacious room is ideal for family trip with added beds possible. Close to Universal Studio and casino.
7.3
Check in is fast and no hassle on check out too. Located within casino and universal studio makes it very convenient for us. Transportation is easier and convenient for stay in guests. There is also a monorail linking guests to MRT and Vivo City Shopping Mall.
Aszli O. Couples Singapore, October 26, 2013
Nice place n love the room.

Swimming pool Romm
7.7
Thi M. Families with older children Vietnam, October 26, 2013
Good hotel in resort world

Clean, near shopping and theme park
8
good stay, decent distance to restaurants and near theme park
Sie T. Business travelers Indonesia, October 26, 2013
good hotel and good quality

clean, good, nice
6.7
michael hotel id very nice and clean. good for honemoon.
Lou R. Couples Singapore, October 26, 2013
Nice hotel close to theme parks and shopping

Very specious room, near activity places and shopping.
8
Friendly staff and very spacious room.
Yvonne Y. Business travelers Malaysia, October 25, 2013
Good location for family with children

Room size relatively large
5.3
Calls made to helpdesk were answered but issue was not attended to promptly. Had to call them multiple times for issue to be resolved. After housekeeping, there was one towel missing and no bath mat in the room. Called housekeeping to provide couple of times but they never showed up. After housekeeping was done realised that some items in the room ended up at different spots (e.g. left drinking glass on make up table but ended up in bathroom). Also after housekeeping noticed the fridge door was left slightly ajar. Overall, hotel is in a central location. Ideal for tourists wanting to visit attractions. The housekeeping service could have been better.
David L. Couples Singapore, October 25, 2013
comfortable and cosy

casino, beach and entertainment
7

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Customer Reviews - Resorts World Sentosa - Hotel Michael, Singapore

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