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Resorts World Sentosa - Hotel Michael

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 476

Recent customer reviews

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Very Good

8.0

based on
2293 reviews

Value for Money
7.6
Location
8.7
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (2293)
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Magdalene T. Couples Singapore, December 13, 2013
It was great!

Friendly and helpful staff, very comfortable bed and a wide variety of food for buffet breakfast.
9
It was very relaxing and comfortable. The friendly and helpful staff, the comfortable room and the wide spread of food at the buffet breakfast made our stay an enjoyable one.
Sarinder K. Families with older children Malaysia, December 12, 2013
Simply awesome

Food, Location and Price
8
Great
Kum H. Families with young children Malaysia, December 11, 2013
fairly good due largely to hotels location

location location location
7.7
fairly decent. just that the staff was rather cold (not rude though). in similar class hotels i've stayed in, its staff would greet guests if we meet at the hallway. but in this hotel, they never bothered to.
David R. Families with young children United Kingdom, December 11, 2013
Good Hotel

Location to RSW attractions
8
We had a good and fast check in. Check out was also fast as we used express check out. Breakfast was reasonable but long queues every morning to get seated. Room was big and nice. All in all a good hotel, great location and we had a good stay.
Dulfinch A. Families with older children Indonesia, December 11, 2013
Great Location

Near to major attraction (Universal Studios Singapore), Nice bathroom, Big beds
8
Suresh R. Families with young children Malaysia, December 11, 2013
Dissapointing

Centrally located to universal Studio. High ceiling and good design.
3.7
Our stay was very disappointing. One of the rooms in our President suite were contaminated with urine on the carpet by the bedside. Upon informing front office,the cleaning was done only at toilet area but not the carpet.Second day,we were locked out of our room due to some technical issue on the card.Our guest and his family had to sleep on the floor at the hall due to the bad odour in their room.
Yibin C. Couples Singapore, December 9, 2013
a tidy hotel for getaway

central location, free valet, big room
6
overall the room was nice and tidy. Dressing table was well designed and its a nice place for getaway. Just that the adjourning door was disturbing as the guest next room keep trying to pry open the door thinking it was a secret access place. ;P
Wei K. Couples Singapore, December 9, 2013
Pleasant but not fatastic

Fast check in and fast check out (probably because we check in and check out during low peak period), room and common corridor was clean and hotel is relatively new.
9
Room was clean and the decorations and furniture were relatively new and well-maintained. Great location as it is within Resort World Singapore and close to Universal Studio and S.E.A.A.! Comfort level inside the room was definitely high. However, lobby of the hotel seem small and wonder how will it be like to check in and check out during peak period. Service counter staff is polite and helpful but not very friendly (do not make you feel very welcomed or at home). They are great but not perfect. Overall, the experiences is pleasant :)
Hazel C. Families with young children Singapore, December 9, 2013
Wonderful

Spacious room, comfortable bed, Nearest to USS!
8.3
The hotel gave me a free upgrade to the suite and it is a very big suite! I enjoyed my stay there! The room was clean. The check-in process can be further improved to quicken the process especially for those who have taken a "collect key ticket" before 3pm.
Mei T. Families with older children Malaysia, December 9, 2013
suitable for family fun

clean and nice
7.7

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Customer Reviews - Resorts World Sentosa - Hotel Michael, Singapore

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